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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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CESAR F.
0 reviews
0 helpful votes
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Excellent service and easy to use
August 17, 2016

Excellent service and easy to use. Congratulation!

Date of experience: August 17, 2016
DIANA H.
0 reviews
0 helpful votes
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Easy and Quick.Simple to use
August 16, 2016

Easy and Quick.Simple to use

Date of experience: August 16, 2016
Bonnie P.
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Worked for me
August 16, 2016

Worked for me

Date of experience: August 16, 2016
Christine Y.
0 reviews
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This is the first time I have seen this particular sight so it was a little confusing. I was directed to this sight when I went in to renew my tag so I thought this is how all online tags were done now. It cost me $20-$30 more to do it from your site. Luckily I figured this out before I renewed the other tag that also needed to be renewed. Very disappointed in this!

Date of experience: August 16, 2016
Richard H.
0 reviews
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Quick & easy
August 16, 2016

Quick & easy

Date of experience: August 16, 2016
Lisa O.
0 reviews
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Thank you for adding a "mailing address" section
August 16, 2016

Thank you for adding a "mailing address" section.

Date of experience: August 16, 2016
ALBERTO M.
0 reviews
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REALLY GOOD., Super fast service
August 16, 2016

REALLY GOOD., Super fast service. Thank you

Date of experience: August 16, 2016
Diane H.
0 reviews
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Very easy and fast
August 16, 2016

Very easy and fast. However, it almost doubles the price of the tags. I will not chose this option again.

Date of experience: August 16, 2016
Alice U.
1 review
0 helpful votes
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Very easy
August 16, 2016

Very easy. The only thing is your total is different from the bill I got in the mail.

Date of experience: August 16, 2016
maria d.
0 reviews
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Very good...
August 16, 2016

Very good...!

Date of experience: August 16, 2016
MARY B.
0 reviews
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Easy
August 16, 2016

Easy

Date of experience: August 16, 2016
SAM D.
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This was the easiest it has ever been to renew my tags. Thank you.

Date of experience: August 16, 2016
Stephanie C.
0 reviews
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Easy
August 16, 2016

Easy

Date of experience: August 16, 2016
sabra s.
0 reviews
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Simple
August 16, 2016

Simple

Date of experience: August 15, 2016
Lance O.
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Well i never recieved my tags, it says my order was shipped july 21st so ive been patiently waiting trying to not get pulled over on my way to work. I obviously emailed you guys numerous times about ive called the dmv asking them if i have anything that would be in the way like smog cert and they said i am good so this is unprofessional and it seems like you guys dont really care about your customers or people in general just reading these reviews. Hope my tags come in the mail you wont e hearing the last of me til then peace.

Date of experience: August 15, 2016
norma r.
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Easy to follow and place order
August 16, 2016

Easy to follow and place order

Date of experience: August 15, 2016
DESPIN P.
0 reviews
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Easy to use
August 16, 2016

Easy to use - lets see if it arrives. Thanks

Date of experience: August 15, 2016
Troy M.
0 reviews
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It was ok
August 16, 2016

It was ok

Date of experience: August 15, 2016
Esther M.
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Very simple to do
August 15, 2016

Very simple to do

Date of experience: August 15, 2016
Richard E.
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Great service, but using it doubled the cost of my tag. Will never use it again!

Date of experience: August 15, 2016