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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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JEFFREY D.
0 reviews
0 helpful votes
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Paid for rush order...
August 8, 2016

Paid for rush order...didn't receive it rushed...etags contact person was simply amazing and credited my account for fee... Great customer service.thank you..

Date of experience: August 8, 2016
Insuk B.
0 reviews
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Service was as advertised...
August 8, 2016

Service was as advertised...

Date of experience: August 8, 2016
Marilyn W.
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Very upset after your website charged me $19.95 fee more than Polk County Joe Tedder does. Your website came up before the correct one and confused use of it. I would have cancelled if I knew I could have.

Date of experience: August 8, 2016
Ruby W.
0 reviews
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Thank you for prompt services!
August 8, 2016

Thank you for prompt services!

Date of experience: August 8, 2016
Fred B.
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Quick and easy just need to explain the rush option better but over all it was real good to use for the services they provide..

Date of experience: August 8, 2016
Stacy G.
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Pretty quick
August 8, 2016

Pretty quick

Date of experience: August 8, 2016
Jim L.
4 reviews
0 helpful votes
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Will not let me register a trailer...
August 8, 2016

Will not let me register a trailer... selection will not move off the car icon

Date of experience: August 8, 2016
Antonio N.
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Fast and easy so far
August 8, 2016

Fast and easy so far

Date of experience: August 8, 2016
NLR D.
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N/a
August 8, 2016

N/a

Date of experience: August 8, 2016
Sheila W.
0 reviews
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Quick, fast, easy to use and efficient
August 8, 2016

Quick, fast, easy to use and efficient.

Date of experience: August 7, 2016
Ronald N.
0 reviews
0 helpful votes
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In and out in 3 minutes with new tags!
August 8, 2016

In and out in 3 minutes with new tags! That's what I'm talking about!

Date of experience: August 7, 2016
Thomas T.
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Very quick and easy not complicated
August 8, 2016

Very quick and easy not complicated

Date of experience: August 7, 2016
William G.
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Very easy, Excelant
August 8, 2016

Very easy, Excelant

Date of experience: August 7, 2016
Jose B.
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Everything was great!
August 8, 2016

Everything was great! Especially the customer service. I had an issue with the total amount and decided to write. I received a reply within 24 hours and the agent was very understanding and helpful!

My only recommendation is to make the subtotal at the end of the checkout more accurate...mine was quoted around $39 but 3 days later I was charged $66, this can be a big deal for some customers!

Website is very fast and user friendly! Thank you!

Date of experience: August 7, 2016
Thomas S.
0 reviews
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Very fast delivery
August 7, 2016

Very fast delivery. Thank you for the great service.

Date of experience: August 7, 2016
Jeffery D.
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This is great and very convenient
August 7, 2016

This is great and very convenient

Date of experience: August 7, 2016
Tina M.
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The cost is way to much, especially for those of us on a set income. I received an email from them saying that my order was cancelled. I returned an email saying to return my money and I would go to the DMV myself and get the tags. They quickly sent the tags to me so that I could not complain any more or get my money back. Why say I am cancelled and then send them? No, I won't be using them again for sure. The extra $40.00 cost just isn't worth it.

Date of experience: August 7, 2016
Lynne M.
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Great!
August 7, 2016

Great! No issues.
Expensive! Too many fees!
Fees too high!

Date of experience: August 7, 2016
JENNIFER M.
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So easy, I love it!
August 7, 2016

So easy, I love it!

Date of experience: August 7, 2016
Tapaswini T.
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Quick and Easy
August 7, 2016

Quick and Easy
Hassle free
Delivered well in time

Date of experience: August 7, 2016