Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Jobish S.
0 reviews
0 helpful votes
Follow Jobish S.
Unfollow Jobish S.
Share Review
Report Review

It was easy and is so nice
October 14, 2016

It was easy and is so nice.

Date of experience: October 14, 2016
YUHUEI Y.
0 reviews
0 helpful votes
Follow YUHUEI Y.
Unfollow YUHUEI Y.
Share Review
Report Review

Good
October 14, 2016

Good.

Date of experience: October 14, 2016
karen a.
0 reviews
0 helpful votes
Follow karen a.
Unfollow karen a.
Share Review
Report Review

I'm very satisfied at the ease of which it took to complete this process. Thank you very much.

Date of experience: October 14, 2016
Sherrill N.
0 reviews
0 helpful votes
Follow Sherrill N.
Unfollow Sherrill N.
Share Review
Report Review

Registration renewal is explicitly provided and transacted.

Date of experience: October 14, 2016
Ruben P.
0 reviews
0 helpful votes
Follow Ruben P.
Unfollow Ruben P.
Share Review
Report Review

THANK FOR THE EXPERIENCE
October 14, 2016

THANK FOR THE EXPERIENCE

Date of experience: October 14, 2016
Maria g.
0 reviews
0 helpful votes
Follow Maria g.
Unfollow Maria g.
Share Review
Report Review

Thank you
October 14, 2016

Thank you

Date of experience: October 14, 2016
Victoria A.
0 reviews
0 helpful votes
Follow Victoria A.
Unfollow Victoria A.
Share Review
Report Review

Seems pretty simple
October 14, 2016

Seems pretty simple

Date of experience: October 14, 2016
MARIE H.
0 reviews
0 helpful votes
Follow MARIE H.
Unfollow MARIE H.
Share Review
Report Review

Cost outrageous
October 14, 2016

Cost outrageous

Date of experience: October 14, 2016
Elizabeth m.
0 reviews
0 helpful votes
Follow Elizabeth m.
Unfollow Elizabeth m.
Share Review
Report Review

Ok
October 14, 2016

Ok

Date of experience: October 14, 2016
RICHARD V.
0 reviews
0 helpful votes
Follow RICHARD V.
Unfollow RICHARD V.
Share Review
Report Review

I like the convenience
October 14, 2016

I like the convenience

Date of experience: October 14, 2016
Alex Z.
2 reviews
0 helpful votes
Follow Alex Z.
Unfollow Alex Z.
Share Review
Report Review

This service is good if you are willing to pay the extra charges they do not show you at the time of paying with a credit card. It comes out to be expensive! Almost twice the amount of the car you are renewing for registration. Recommend that this needs to clear in the beginning of the process. Please read everything carefully! :(

Date of experience: October 14, 2016
Alfredo D.
0 reviews
0 helpful votes
Follow Alfredo D.
Unfollow Alfredo D.
Share Review
Report Review

Easy
October 14, 2016

Easy

Date of experience: October 14, 2016
Rashime D.
0 reviews
0 helpful votes
Follow Rashime D.
Unfollow Rashime D.
Share Review
Report Review

Quick and easy
October 14, 2016

Quick and easy.

Date of experience: October 14, 2016
Steven R.
0 reviews
0 helpful votes
Follow Steven R.
Unfollow Steven R.
Share Review
Report Review

I was disappointed that the status of my registration was not as I was told by etags.
My tags arrived in the mail from the dmv the same day that I received them from etags and did not ask for any further payment.
Etags told me that I owed $20 more, which I paid them, and could they not have known that the dmv had mailed them already?

Date of experience: October 13, 2016
Martha H.
0 reviews
0 helpful votes
Follow Martha H.
Unfollow Martha H.
Share Review
Report Review

This is the most convenient government service I've ever experienced. Too bad the federal government can't figure this out.

Date of experience: October 13, 2016
Sharon D.
0 reviews
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

I thank you for the opportunity...
October 13, 2016

I thank you for the opportunity...much appreciated! Absolutely satisfied with the services provided!

Date of experience: October 13, 2016
Reshu G.
0 reviews
0 helpful votes
Follow Reshu G.
Unfollow Reshu G.
Share Review
Report Review

Good
October 13, 2016

Good

Date of experience: October 13, 2016
Phyllis A.
0 reviews
0 helpful votes
Follow Phyllis A.
Unfollow Phyllis A.
Share Review
Report Review

Easy and convenient
October 13, 2016

Easy and convenient. Thanks!

Date of experience: October 13, 2016
bianca r.
0 reviews
0 helpful votes
Follow bianca r.
Unfollow bianca r.
Share Review
Report Review

First time to renew by e-mail
October 13, 2016

First time to renew by e-mail.

Satisfactory

Fairly simple.

Date of experience: October 13, 2016
Willie M.
0 reviews
0 helpful votes
Follow Willie M.
Unfollow Willie M.
Share Review
Report Review

Very easy to use and you don't have to be Tex-Savy thanks

Date of experience: October 13, 2016