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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy
Great!
Being Ill for weeks this was an adventure.
It's ok. I was sick. I was tired. I thought i had the gov't site & it cost me $30 more than i should have had to pay. Not good for an old lady on a fixed salary.
Integrity is lost.
I'm very statisfield with the eTags service. Fast, easy.
Thank you.
Very easy renewal, very satisfied.
Quick and easy.!
THIS IS THE 2ND TIME I TRIED THIS. I MADE A MISTAKE SELECTING THE INS CO. THE ORDER DID NOT GO THROUGH. IT WOULD HAVE BEEN NICE TO HAVE A PROMPT TO CORRECT.
Easy and can understand exactly what to do. Understood all the questions needed to renew.Quick & Fast Responce.
Thank you! The service was excellent. If I had a complaint it would be about myself not realizing that I was using a service and not ordering directly from the tag office - and paying the large fee. But I appreciated getting my renewal so quickly!
Thanks again!
Easy, fast and no hassle! Delivery was quick too. Will be using every time I need to renew my tag.
Great except for the $33 dollars in fees
Nice and easy,faster than i thought
Thanks for the quick and easy forms. One was cancelled and haven't heard back from anyone after I responded to the email.
I find it very misleading that they don't give you the total before you checkout. Turns out, there is a $20 service charge for paying through the website. I would've mailed in a check to save $20! It isn't listed anywhere that you'll be charged this either. Very misleading. Will never use again.
Quick and easy
Thank you! This is very convenient way to pay my fees.
Very user-friendly, quick, and easy!
The website is fine but I don't appreciate a TBD amount for my taxes...why isn't this amount available now?
And exactly WHY am I being charged an additional tax on my automobile? I moved to Florida to get away from paying exorbitant car taxes!
Perfect website and so easy to use
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

