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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Jeffrey S.
0 reviews
0 helpful votes
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Easy
October 13, 2016

Easy

Date of experience: October 12, 2016
William K.
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Great!
October 13, 2016

Great!

Date of experience: October 12, 2016
Alvin M.
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Being Ill for weeks this was an adventure
October 12, 2016

Being Ill for weeks this was an adventure.

Date of experience: October 12, 2016
SHEILA W.
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It's ok
October 12, 2016

It's ok. I was sick. I was tired. I thought i had the gov't site & it cost me $30 more than i should have had to pay. Not good for an old lady on a fixed salary.
Integrity is lost.

Date of experience: October 12, 2016
Zoltan B.
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I'm very statisfield with the eTags service
October 12, 2016

I'm very statisfield with the eTags service. Fast, easy.
Thank you.

Date of experience: October 12, 2016
Carlos M.
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Very easy renewal, very satisfied
October 12, 2016

Very easy renewal, very satisfied.

Date of experience: October 12, 2016
Garrett K.
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Quick and easy
October 12, 2016

Quick and easy.!

Date of experience: October 12, 2016
Marilyn L.
0 reviews
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THIS IS THE 2ND TIME I TRIED THIS
October 12, 2016

THIS IS THE 2ND TIME I TRIED THIS. I MADE A MISTAKE SELECTING THE INS CO. THE ORDER DID NOT GO THROUGH. IT WOULD HAVE BEEN NICE TO HAVE A PROMPT TO CORRECT.

Date of experience: October 12, 2016
Donna J.
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Easy and can understand exactly what to do
October 12, 2016

Easy and can understand exactly what to do. Understood all the questions needed to renew.Quick & Fast Responce.

Date of experience: October 12, 2016
Sara H.
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Thank you!
October 12, 2016

Thank you! The service was excellent. If I had a complaint it would be about myself not realizing that I was using a service and not ordering directly from the tag office - and paying the large fee. But I appreciated getting my renewal so quickly!
Thanks again!

Date of experience: October 12, 2016
Monica L.
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Easy, fast and no hassle!
October 12, 2016

Easy, fast and no hassle! Delivery was quick too. Will be using every time I need to renew my tag.

Date of experience: October 12, 2016
Susan G.
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Great except for the $33 dollars in fees
October 12, 2016

Great except for the $33 dollars in fees

Date of experience: October 12, 2016
osiel g.
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Nice and easy,faster than i thought
October 12, 2016

Nice and easy,faster than i thought

Date of experience: October 12, 2016
Denise C.
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Thanks for the quick and easy forms. One was cancelled and haven't heard back from anyone after I responded to the email.

Date of experience: October 12, 2016
Denise O.
1 review
0 helpful votes
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I find it very misleading that they don't give you the total before you checkout. Turns out, there is a $20 service charge for paying through the website. I would've mailed in a check to save $20! It isn't listed anywhere that you'll be charged this either. Very misleading. Will never use again.

Date of experience: October 12, 2016
Franz G.
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Quick and easy
October 12, 2016

Quick and easy

Date of experience: October 12, 2016
Danna J.
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Thank you!
October 12, 2016

Thank you! This is very convenient way to pay my fees.

Date of experience: October 11, 2016
ANDREINA S.
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Very user-friendly, quick, and easy!
October 12, 2016

Very user-friendly, quick, and easy!

Date of experience: October 11, 2016
SUSAN S.
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The website is fine but I don't appreciate a TBD amount for my taxes...why isn't this amount available now?
And exactly WHY am I being charged an additional tax on my automobile? I moved to Florida to get away from paying exorbitant car taxes!

Date of experience: October 11, 2016
NADINE G.
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Perfect website and so easy to use
October 12, 2016

Perfect website and so easy to use

Date of experience: October 11, 2016