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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Muriel K.
0 reviews
0 helpful votes
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Very good!
October 17, 2016

Very good! Nice and quick!

Date of experience: October 17, 2016
Lucille R.
0 reviews
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Efficient
October 17, 2016

Efficient

Date of experience: October 17, 2016
Neil C.
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Efficient, but knowing the total would be preferred.

Date of experience: October 17, 2016
Donnalee J.
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Simple and at ease in my computer room
October 17, 2016

Simple and at ease in my computer room.

Date of experience: October 17, 2016
leslie c.
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Quick and easy.very good
October 17, 2016

Quick and easy.very good.

Date of experience: October 17, 2016
Claude B.
0 reviews
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This beats in person transactions
October 17, 2016

This beats in person transactions.

Date of experience: October 16, 2016
Clifton G.
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So easy and timesaving
October 17, 2016

So easy and timesaving

Date of experience: October 16, 2016
KIMBERLY K.
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Quick & easy
October 17, 2016

Quick & easy
But was not happy that express 20$ shipping was added when I didn't want or need that! Was not properly managed

Date of experience: October 16, 2016
Lynette F.
0 reviews
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Better than going in!
October 17, 2016

Better than going in!

Date of experience: October 16, 2016
DeVon H.
0 reviews
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I have not received my tags
October 16, 2016

I have not received my tags.

Date of experience: October 16, 2016
Julio C.
1 review
0 helpful votes
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Good
October 16, 2016

Good

Date of experience: October 16, 2016
VASILEIOS M.
0 reviews
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Really quick and effective
October 16, 2016

Really quick and effective.

Date of experience: October 16, 2016
Nancy C.
0 reviews
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We received a delinquent notice and were unable to pay via tags via dmv.gov. What a blessing to have this service! Being able to drive confidently was worth the price of this service. Thank you eTags!

Date of experience: October 16, 2016
Ted P.
0 reviews
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Ok
October 16, 2016

Ok

Date of experience: October 16, 2016
Elizabeth J.
3 reviews
0 helpful votes
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It was really easy and so awesome
October 16, 2016

It was really easy and so awesome. I love it!

Date of experience: October 16, 2016
Jessica D.
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Quick and convenient!
October 16, 2016

Quick and convenient! But the $20 processing fee was tagged on after the order was confirmed so it was an unexpected expense. $66 to renew tags seems a bit much.

Date of experience: October 16, 2016
TIMOTHY T.
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Using the site was easy, but I was tricked into thinking that I was on the official website when I was actually on yours that charges convenience fees to do the same thing that I could have done on the official website. The listing for yours was bolded and appeared first when I searched, making me think that so that I had reached the official website. I feel like I was take advantage of, and I am angry about the extra cost for this necessity.

Date of experience: October 16, 2016
Margaret H.
0 reviews
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With recent hurricane as a concern, this process became a life saver. Thank you so much for this service.

Date of experience: October 16, 2016
Jaye G.
0 reviews
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I was hesitant, but this was fast and easy
October 16, 2016

I was hesitant, but this was fast and easy

Date of experience: October 16, 2016
Cecilia S.
0 reviews
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Extremely efficient and quick!
October 16, 2016

Extremely efficient and quick! Thank you DMV!

Date of experience: October 15, 2016