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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
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213,408 reviews

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CARL D.
0 reviews
0 helpful votes
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Great easy to use
October 18, 2016

Great easy to use

Date of experience: October 18, 2016
Neil G.
0 reviews
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Very easy instructions, good site
October 18, 2016

Very easy instructions, good site.

Date of experience: October 18, 2016
GAIL R.
0 reviews
0 helpful votes
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Thank you for the reminder
October 18, 2016

Thank you for the reminder.

Date of experience: October 18, 2016
Frank T.
0 reviews
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Very Easy and user friendly
October 18, 2016

Very Easy and user friendly

Date of experience: October 18, 2016
CHASITY C.
0 reviews
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Way better than the inconvenience of the DMV!
October 18, 2016

Way better than the inconvenience of the DMV! Spot on! Extremely conveneient and I love obtaining a copy of the registration via email! Keep it up!

Date of experience: October 18, 2016
claudia m.
0 reviews
0 helpful votes
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Thank you I receive it!
October 18, 2016

Thank you I receive it!

Date of experience: October 18, 2016
Stuart M.
0 reviews
0 helpful votes
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You got me this time, but never again
October 18, 2016

You got me this time, but never again - you're fees are outrageous. Should not have a tbd fee. Be upfront not immorally sneaky.

Date of experience: October 18, 2016
Tracye P.
0 reviews
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Ok
October 18, 2016

Ok

Date of experience: October 18, 2016
Michael R.
3 reviews
0 helpful votes
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Great and simple!
October 18, 2016

Great and simple!

Date of experience: October 18, 2016
Traci B.
0 reviews
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This was very convenient
October 18, 2016

This was very convenient. Thanks so much

Date of experience: October 18, 2016
Meredith B.
0 reviews
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Very quick and easy
October 18, 2016

Very quick and easy. Great alternative to waiting in line.

Date of experience: October 18, 2016
Heather M.
0 reviews
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Did not like the surprise extra charge of 35.00
October 18, 2016

Did not like the surprise extra charge of 35.00

Date of experience: October 18, 2016
Molly D.
0 reviews
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I'm so thankful I can do this online
October 18, 2016

I'm so thankful I can do this online. Saves me from using my lunch break, or missing work to stand in line!

Date of experience: October 18, 2016
JOE P.
0 reviews
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Excellent
October 18, 2016

Excellent

Date of experience: October 18, 2016
Crystal T.
0 reviews
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The system was not taking my card and I had to re-enter it several times.

Date of experience: October 17, 2016
William M.
0 reviews
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Fine
October 18, 2016

Fine

Date of experience: October 17, 2016
Joan A.
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Made it easy to renew
October 18, 2016

Made it easy to renew

Date of experience: October 17, 2016
wayne t.
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It was pretty easy and simple...
October 18, 2016

It was pretty easy and simple... but after I was billed the second time it was a $95 for a renewal of registration that is ridiculous I will never do it again thank you

Date of experience: October 17, 2016
Donna H.
0 reviews
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Quick and easy
October 17, 2016

Quick and easy. Thank you.

Date of experience: October 17, 2016
Kyle D.
0 reviews
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Very clear instructions and easy to use
October 17, 2016

Very clear instructions and easy to use.

Date of experience: October 17, 2016