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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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213,408 reviews

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William A.
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Slightly confusing
November 27, 2016

Slightly confusing

Date of experience: November 26, 2016
Fayla Z.
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It was super easy!
November 27, 2016

It was super easy! And got my tag renewal sticker and registration in 2 days! Would recommend! Will be using again!

Date of experience: November 26, 2016
MARIA A.
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Very please
November 27, 2016

Very please

Date of experience: November 26, 2016
NOMIE J.
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Easy to use!
November 27, 2016

Easy to use! User friendly

Date of experience: November 26, 2016
silvio m.
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Positive
November 27, 2016

Positive

Date of experience: November 26, 2016
Darryl J.
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Used site by mistake no need to spend the extra money as I found out you can go directly to go renew

Date of experience: November 26, 2016
Linda D.
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The fees seem a little high for online service!
November 26, 2016

The fees seem a little high for online service!

Date of experience: November 26, 2016
Roberta M.
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Very easy to use the site
November 26, 2016

Very easy to use the site. Waiting to see how quickly I receive my new tags.

Date of experience: November 26, 2016
Deanna H.
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This was a clear, easy process
November 26, 2016

This was a clear, easy process. Thank you.

Date of experience: November 26, 2016
Dale H.
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It is easy on the internet!
November 26, 2016

It is easy on the internet! But too expensive for the service!

Date of experience: November 26, 2016
CONSTANCE C.
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Very convenient
November 26, 2016

Very convenient

Date of experience: November 26, 2016
NOEMI Z.
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Awesome!
November 26, 2016

Awesome!

Date of experience: November 26, 2016
RUTH T.
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Simple and easy
November 26, 2016

Simple and easy

Date of experience: November 26, 2016
Lois O.
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Love being able to take care of this on line...
November 26, 2016

Love being able to take care of this on line... quick and easy!

Date of experience: November 25, 2016
YVETTE R.
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Easy and fast
November 26, 2016

Easy and fast

Date of experience: November 25, 2016
GEORGE F.
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Very easy
November 26, 2016

Very easy

Date of experience: November 25, 2016
Atilio U.
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Convenience fee
November 26, 2016

Convenience fee

Date of experience: November 25, 2016
ROBERT P.
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Quick and great service
November 26, 2016

Quick and great service

Date of experience: November 25, 2016
Steve H.
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Very convenient
November 26, 2016

Very convenient

Date of experience: November 25, 2016
Tiffany K.
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Easy
November 25, 2016

Easy

Date of experience: November 25, 2016