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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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JAMES W.
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THANKS VERY EASY TO USE
November 28, 2016

THANKS VERY EASY TO USE

Date of experience: November 27, 2016
Faye S.
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I contacted the DMV on line because I did not receive my renewal.
When I placed the order, I did not expect to be charged $65! I was not given any options about obtaining my tag. There were too many hidden costs, and I feel deceived! I was charged for over $10 in fees and $19.95 for etag service!

Date of experience: November 27, 2016
Lourdes B.
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Thank you
November 28, 2016

Thank you. I just hope the total will not be devastating. I don't understand why we have to pay you guys and then pay another fee to another agency.
***I had to re-apply! What happened to the $5.00 discount that was applied the first time I registered?

Date of experience: November 27, 2016
Sonia M.
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When I can receive the re
November 28, 2016

When I can receive the re
New registration and the stiker for the auto? The service is easy but very expensive.

Date of experience: November 27, 2016
GARY O.
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Paying for and receiving what I had ordered went well, how ever, I am afraid that you did not make it clear as to how much you charge I was totally sick as to how much you think your services are worth, I really can't believe you would charge that kind of money to press a few buttons, I am not sure, but I think your operation is just short of criminal...

Date of experience: November 27, 2016
Mohammed R.
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Quick & efficient service
November 27, 2016

Quick & efficient service

Date of experience: November 27, 2016
CAROLYN T.
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This was really quick and easy but more expensive
November 27, 2016

This was really quick and easy but more expensive. It was an extra $24+ more than if I ordered directly thru Hillsboro county tax assessors office. The process was misleading.

Date of experience: November 27, 2016
Alan C.
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It was very user friendly!
November 27, 2016

It was very user friendly!

Date of experience: November 27, 2016
BYRD E.
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HAD TWO CARS TO RENEW IT WOULD NOT LET ME ADD SECOND VEHICLE

Date of experience: November 27, 2016
Kenneth H.
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Very convenient
November 27, 2016

Very convenient

Date of experience: November 27, 2016
Wesley M.
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*****
November 27, 2016

*****

Date of experience: November 27, 2016
dan b.
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Very expensive but otherwise excellent
November 27, 2016

Very expensive but otherwise excellent

Date of experience: November 27, 2016
KATHY W.
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Easy
November 27, 2016

Easy

Date of experience: November 27, 2016
sharon B.
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It was great
November 27, 2016

It was great

Date of experience: November 27, 2016
Robert L.
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Good
November 27, 2016

Good

Date of experience: November 27, 2016
Stanley F.
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Quick service
November 27, 2016

Quick service

Date of experience: November 27, 2016
william o.
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Great
November 27, 2016

Great

Date of experience: November 27, 2016
David M.
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Very simple to work with
November 27, 2016

Very simple to work with

Date of experience: November 26, 2016
Miguel G.
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I will NEVER use this service again
November 27, 2016

I will NEVER use this service again. Had I gone to the local office, one mile away, I would have paid the $37.00 fee. Out of convenience, I thought "Hey, let's do this online" Big joke and RIPOFF, I paid DOUBLE. I will NEVER do this again, AND I WILL TELL EVERYONE I KNOW, MY EXPERIENCE.

Date of experience: November 26, 2016
William A.
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Slightly confusing
November 27, 2016

Slightly confusing

Date of experience: November 26, 2016