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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Steve H.
0 reviews
0 helpful votes
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Very convenient
November 26, 2016

Very convenient

Date of experience: November 25, 2016
Tiffany K.
0 reviews
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Easy
November 25, 2016

Easy

Date of experience: November 25, 2016
steven G.
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Fast and easy website
November 25, 2016

Fast and easy website

Date of experience: November 25, 2016
Carol S.
0 reviews
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Good but expensive!
November 25, 2016

Good but expensive! And now I find out that I was on a site for people who wanted to make payments, not pay in full, as I did. Any recourse for me?

Date of experience: November 25, 2016
MARK H.
0 reviews
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Very easy to navigate
November 25, 2016

Very easy to navigate. Love how easy it is to take care of my renewal while I'm stationed out of state.

Date of experience: November 25, 2016
Abraham A.
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Saved a great amount of time
November 25, 2016

Saved a great amount of time. Thanks!

Date of experience: November 25, 2016
Lynn D.
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Quick and easy
November 25, 2016

Quick and easy - love it

Date of experience: November 25, 2016
C S.
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Convenience and intuitive process add up to 5 stars
November 25, 2016

Convenience and intuitive process add up to 5 stars

Date of experience: November 25, 2016
Brandon L.
0 reviews
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Good
November 25, 2016

Good

Date of experience: November 25, 2016
KEITH L.
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Great new sight
November 25, 2016

Great new sight.

Date of experience: November 25, 2016
MATTHEW N.
0 reviews
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Easy,convienient, awesome every year
November 25, 2016

Easy,convienient, awesome every year

Date of experience: November 25, 2016
Changchao C.
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Good and convenience
November 25, 2016

Good and convenience

Date of experience: November 24, 2016
ZAID D.
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The charges were not clear on the website
November 25, 2016

The charges were not clear on the website. I was charged a different amount than what I had expected. I will be calling to ask about that.

Date of experience: November 24, 2016
Norman M.
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I wound up paying double for my registration with your service because my check was lost in the mail. You have nerve taking advantage with outrageous fees. I won't do this again.

Date of experience: November 24, 2016
gregory j.
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Great and quick
November 25, 2016

Great and quick.

Date of experience: November 24, 2016
CMS T.
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The excessive extra charges are exorbitant
November 25, 2016

The excessive extra charges are exorbitant. What a disgrace!
$20 for etags, $3.95 for shipping, $3.95 for handling and more.

Date of experience: November 24, 2016
Michael V.
4 reviews
0 helpful votes
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Excellent very easy saves time and money, poluttion
November 25, 2016

Excellent very easy saves time and money, poluttion

Date of experience: November 24, 2016
PETER S.
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Your website is misleading, the registration did not arrive, there in no way to track, so one is completely uninformed, although one is paying 75% over the rate, and this is just not correct, it might be to have customers at a loss and avoid cancelations

Date of experience: November 24, 2016
Sandlin S.
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Seamless, quick and user friendly!
November 24, 2016

Seamless, quick and user friendly! Way better than having to go and wait@ the MVA for hours! Ty

Date of experience: November 24, 2016
Nadezda S.
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My order for tag number ejdy87 has been placed on hold.
Funding Failed, Renewal Canceled

Date of experience: November 24, 2016