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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Nice very nice but never received help from support
Fast easy and no lines...thank DMV.
It was very simple to navigate through. I received my new license plate not long after I paid for it online.
I received my registration wry quickly. It was a smooth transition, fast and convenient!
I haven't received my tags. You've clearly taking my money but I haven't received my tags! I talk to a representative who said they were going to send my sticker but I haven't received my sticker. I'm waiting for you so that I can get on the road. Every day that goes by is a day that I'm not getting paid!
Once I found the link, I had no problem, it was just too simple. This process proved to be a wonderful experience. My tags were received in 4 days!
The on-line etag service is a great idea, good for the county and an easy way to renew a registration without leaving home. Also, I didn't have to stand in a line. Thank you.
So easy and awesome
Super easy. In this year of COVID, so convenient and safe. Thank you for creating such a great website.
Joy Weaver
Very easy to understand the directions and to do
Didn't receive the tags when I renewed the registration. Don't know why, because our address hasn't changed - didn't have an issue with the original tag 2 years ago. Now I have to pay for the registration all over again (with a small discount). I don't believe the tags were mailed when I paid for the renewal the first time. You have documentation the renewal was paid for- why do I have to pay for it again?
My address is my previous address but I received at my new address
Thank you for easy service and to take care after to check if tags was delivered. Always your service so Helpful.
Great service, quick and simple.Thanks
Very quick and accurate. Thank you for the service.
I wish I would have just made a appointment with the downtown Tax Collector's office to get everything done at one time.
This is safe, fast and easy. Thank you for making it easy to do and don't have to wait in long lines being disable this is the best way for me.
No Problems makes me happy
Ok
Convienent
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Scott, sorry to hear that your tags have yet to arrive. You need not pay for a replacement. We provide a free replacement since you renewed with us. Please contact our support team at your earliest convenience and we will get this taken care of for you. Thanks for using eTags again this year and we look forward to assisting you.