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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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John W.
2 reviews
0 helpful votes
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Nice very nice but never received help from support

Date of experience: October 3, 2020
Gabriel G.
2 reviews
0 helpful votes
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Fast easy and no lines...
October 4, 2020

Fast easy and no lines...thank DMV.

Date of experience: October 3, 2020
Milan M.
1 review
0 helpful votes
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It was very simple to navigate through
October 4, 2020

It was very simple to navigate through. I received my new license plate not long after I paid for it online.

Date of experience: October 3, 2020
Courtney B.
1 review
0 helpful votes
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I received my registration wry quickly
October 4, 2020

I received my registration wry quickly. It was a smooth transition, fast and convenient!

Date of experience: October 3, 2020
Miguel B.
1 review
0 helpful votes
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I haven't received my tags
October 3, 2020

I haven't received my tags. You've clearly taking my money but I haven't received my tags! I talk to a representative who said they were going to send my sticker but I haven't received my sticker. I'm waiting for you so that I can get on the road. Every day that goes by is a day that I'm not getting paid!

Date of experience: October 3, 2020
Judy H.
1 review
0 helpful votes
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Once I found the link, I had no problem, it was just too simple. This process proved to be a wonderful experience. My tags were received in 4 days!

Date of experience: October 3, 2020
Lael F.
1 review
0 helpful votes
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The on-line etag service is a great idea, good for the county and an easy way to renew a registration without leaving home. Also, I didn't have to stand in a line. Thank you.

Date of experience: October 3, 2020
Carole B.
1 review
0 helpful votes
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So easy and awesome
October 3, 2020

So easy and awesome

Date of experience: October 3, 2020
Joy W.
1 review
0 helpful votes
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Super easy
October 3, 2020

Super easy. In this year of COVID, so convenient and safe. Thank you for creating such a great website.

Joy Weaver

Date of experience: October 3, 2020
Kath X.
1 review
0 helpful votes
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Very easy to understand the directions and to do
October 3, 2020

Very easy to understand the directions and to do

Date of experience: October 3, 2020
Florida
1 review
2 helpful votes
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Not happy
October 5, 2020

Didn't receive the tags when I renewed the registration. Don't know why, because our address hasn't changed - didn't have an issue with the original tag 2 years ago. Now I have to pay for the registration all over again (with a small discount). I don't believe the tags were mailed when I paid for the renewal the first time. You have documentation the renewal was paid for- why do I have to pay for it again?

Date of experience: October 3, 2020
ETAGS I. — eTags Rep
over a year old

Hi Scott, sorry to hear that your tags have yet to arrive. You need not pay for a replacement. We provide a free replacement since you renewed with us. Please contact our support team at your earliest convenience and we will get this taken care of for you. Thanks for using eTags again this year and we look forward to assisting you.

S B.
1 review
0 helpful votes
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My address is my previous address but I received at my new address

Date of experience: October 3, 2020
California
1 review
0 helpful votes
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Thank you for easy service and to take care after to check if tags was delivered. Always your service so Helpful.

Date of experience: October 3, 2020
Christian A.
1 review
0 helpful votes
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Great service, quick and simple..
October 3, 2020

Great service, quick and simple.Thanks

Date of experience: October 3, 2020
David S.
1 review
0 helpful votes
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Very quick and accurate
October 3, 2020

Very quick and accurate. Thank you for the service.

Date of experience: October 3, 2020
Albert L.
1 review
0 helpful votes
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I wish I would have just made a appointment with the downtown Tax Collector's office to get everything done at one time.

Date of experience: October 3, 2020
Frank C.
1 review
0 helpful votes
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This is safe, fast and easy
October 3, 2020

This is safe, fast and easy. Thank you for making it easy to do and don't have to wait in long lines being disable this is the best way for me.

Date of experience: October 2, 2020
Robert M.
1 review
0 helpful votes
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No Problems makes me happy
October 3, 2020

No Problems makes me happy

Date of experience: October 2, 2020
Barry N.
1 review
0 helpful votes
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Ok
October 3, 2020

Ok

Date of experience: October 2, 2020
Lawrence S.
1 review
0 helpful votes
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Convienent
October 3, 2020

Convienent

Date of experience: October 2, 2020