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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Ernestine A.
1 review
0 helpful votes
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Very easy and helpful/ fast
October 5, 2020

Very easy and helpful/ fast.

Date of experience: October 5, 2020
Angel L.
1 review
0 helpful votes
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Very convenient for a small fee
October 5, 2020

Very convenient for a small fee

Date of experience: October 5, 2020
Lijia M.
1 review
0 helpful votes
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It's easy and fast
October 5, 2020

It's easy and fast. It saves time. That's great.

Date of experience: October 5, 2020
Mary M.
2 reviews
0 helpful votes
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Great service
October 5, 2020

Great service

Date of experience: October 5, 2020
Anne J.
1 review
0 helpful votes
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Great
October 5, 2020

Great.
Quick and easy. I highly recommend Etags

Date of experience: October 5, 2020
Cristian C.
1 review
0 helpful votes
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Fast and efficient
October 5, 2020

Fast and efficient. Saves me time from going ro the DMV

Date of experience: October 5, 2020
Zane N.
1 review
0 helpful votes
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This was easy way to apply for renewal and quick also

Date of experience: October 5, 2020
Corey S.
1 review
0 helpful votes
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Easy
October 5, 2020

Easy

Date of experience: October 4, 2020
Janet W.
1 review
0 helpful votes
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Simple and easy to understand
October 5, 2020

Simple and easy to understand. Very satisfied

Date of experience: October 4, 2020
Florida
1 review
0 helpful votes
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Too expensive
November 4, 2020

An additional $30 does seem excessive for a simple tag renewal. The county had already added $10 for a late fee.

Date of experience: October 4, 2020
Shirley H.
1 review
0 helpful votes
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Is this form for renewing my driver's license?
October 4, 2020

Is this form for renewing my driver's license? If it isn't, I want to cancel my order for a vehicle registration form, which I already have. I thought that I was applying for my driver's license.

Date of experience: October 4, 2020
Robert R.
1 review
0 helpful votes
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So much easier than standing in line at the DMV
October 4, 2020

So much easier than standing in line at the DMV.

Date of experience: October 4, 2020
Diane B.
1 review
0 helpful votes
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E tag fee is high for online processing
October 4, 2020

E tag fee is high for online processing
Especially due to co-vid

Date of experience: October 4, 2020
Jeffrey W.
1 review
0 helpful votes
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Easy and informative
October 4, 2020

Easy and informative

Date of experience: October 4, 2020
Valerie M.
1 review
0 helpful votes
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Very nice
October 4, 2020

Very nice

Date of experience: October 4, 2020
Neal A.
1 review
0 helpful votes
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I only used etags for my truck because I hadn't received my renewal notice by mail in the normal timeframe as I did with my trailer tags due at the same time. Yes, etags were received promptly, however, they included a receipt showing a service fee of $19.95 and a handling fee of $3.95, neither of which was identified on the etags sight nor are either charged when tags are renewed by mail.
It would seem less costly for the state to do etags than by mail. The additional charges are just another tax. Shame on the MVA.

Date of experience: October 4, 2020
Greg C.
1 review
0 helpful votes
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Incredible service!
October 4, 2020

Incredible service!

Date of experience: October 4, 2020
Florida
1 review
1 helpful vote
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Well it would be a great service if it was rendered but that's the because I took care for supposed to be the problem pay for a red light ticket they gave me a confirmation number, and send a email to the Miami Gardens police station red light ticket department pay fine of $328.00, that was 9/27/20. Still respond, I was toll from tag agency that I was supposed to receive a head letter stated that I pay the ticket so the can renew my tag. Still no answer. And red light ticket no one is answering automatic system. This outrageous I am to call the news about the matter if don't hear from them soon.

Date of experience: October 4, 2020
ETAGS I. — eTags Rep
over a year old

Hi Marie, sorry to hear that you are experiencing this as so many drivers do. This is not something that we have control over. This is managed by the DMV and, when our system notices the error, we communicate the information to you so that you can resolve it. The toll and ticketing agencies aren't known for their efficiency but the registration holds are usually resolved within a few days of the outstanding balance being paid. If you still experience issues with this, please do not hesitate to reach out to our support team and we'll do our best to help.

Ivonne N.
1 review
0 helpful votes
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No hassle, easy to use
October 4, 2020

No hassle, easy to use.

Date of experience: October 4, 2020
Seyed h.
1 review
0 helpful votes
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Sms
October 4, 2020

Sms

Date of experience: October 3, 2020