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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Kathleen C.
0 reviews
0 helpful votes
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THIS WAS MY ORIGINAL MESSAGE: My bill, I received via postal mail, says I owe $81.85 registration for one year, but this web site collected $29.40. I need you to contact me because I don't want to get into trouble! Thank you.
(I thought I was being UNDERcharged).
I survive on a fixed income, then I saw the total of $110. Plus change on my statement! I called to find out why, and what did eTags do? You reimbursed the $19.95 charge and apologized to ME (even though the error was on MY part for going to the incorrect web site!). You completely understood why I thought dmv.florida would be the Florida registration web site (when in fact their website name is "gorenew.com"). gorenew.com...I digress.
Thank you so very much for your kind understanding, your honesty, and your wonderful customer service. Sincerely, Kath

Date of experience: December 17, 2016
Robert l.
0 reviews
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Quick and easy, quick and easy yes sir
December 17, 2016

Quick and easy, quick and easy yes sir.

Date of experience: December 17, 2016
david m.
0 reviews
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This is the only way to go
December 17, 2016

This is the only way to go. DMV waits are interminable

Date of experience: December 17, 2016
Joel F.
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Very easy, clearly marked instructions
December 17, 2016

Very easy, clearly marked instructions.

Date of experience: December 17, 2016
Jerry C.
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Not crazy about the 19.95 service fee for doing it online

Date of experience: December 17, 2016
David P.
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Quick shipping, i meant to go to my state website but was in a hurry and went here on accident, it worked.

Date of experience: December 17, 2016
Josh J.
2 reviews
0 helpful votes
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Was extremely fast and easy and the tags were delivered quickly. I'll definitely use this service again.

Date of experience: December 17, 2016
TRAIAN C.
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Fast and expedite
December 17, 2016

Fast and expedite. Love it!

Date of experience: December 17, 2016
Bobette D.
0 reviews
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Program very user friendly
December 17, 2016

Program very user friendly

Date of experience: December 17, 2016
SEYMOUR B.
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I was hoping to have an updated total fee before my card was charge. When will I know the total amount?

Date of experience: December 17, 2016
MANUEL C.
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Quick
December 17, 2016

Quick

Date of experience: December 16, 2016
Nancy M.
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Easy for someone who is not confident in doing this on a electronic device

Date of experience: December 16, 2016
Liping H.
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Very good
December 16, 2016

Very good

Date of experience: December 16, 2016
Gregory T.
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Very easy to use
December 16, 2016

Very easy to use

Date of experience: December 16, 2016
Gloria M.
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I appreciate the opportunity of doing business online. Saves time and hassle of crowded offices. Thanks

Date of experience: December 16, 2016
Flor M.
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Na
December 16, 2016

Na

Date of experience: December 16, 2016
Cristian R.
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Great
December 16, 2016

Great

Date of experience: December 16, 2016
TIMOTHY S.
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ABSOLUTELY EASY
December 16, 2016

ABSOLUTELY EASY

Date of experience: December 16, 2016
CHRISTIAN L.
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Thanks
December 16, 2016

Thanks

Date of experience: December 16, 2016
Kendra K.
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Good
December 16, 2016

Good

Date of experience: December 16, 2016