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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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213,408 reviews

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arlene d.
0 reviews
0 helpful votes
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Awesome!
January 6, 2017

Awesome!

Date of experience: January 6, 2017
Miracle F.
0 reviews
0 helpful votes
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Very easy method to pay renewal and fast
January 6, 2017

Very easy method to pay renewal and fast

Date of experience: January 6, 2017
debra m.
0 reviews
0 helpful votes
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Very good
January 6, 2017

Very good

Date of experience: January 6, 2017
Joel S.
0 reviews
0 helpful votes
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Quick and easy!
January 6, 2017

Quick and easy!

Date of experience: January 6, 2017
Videsh S.
0 reviews
0 helpful votes
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It never stated what my total charge would be
January 6, 2017

It never stated what my total charge would be.

Date of experience: January 5, 2017
elaine k.
0 reviews
0 helpful votes
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This was very easy to do
January 6, 2017

This was very easy to do

Date of experience: January 5, 2017
enrico m.
0 reviews
0 helpful votes
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Was easy and simple
January 6, 2017

Was easy and simple

Date of experience: January 5, 2017
Patrick O.
0 reviews
0 helpful votes
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Super Service keep it up!
January 6, 2017

Super Service keep it up! Great time saver

Date of experience: January 5, 2017
Doris F.
0 reviews
0 helpful votes
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Website easy to follow
January 5, 2017

Website easy to follow.

Date of experience: January 5, 2017
Maryland
1 review
1 helpful vote
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Way to go
January 6, 2017

This was so fast.
I got the tag in the mail in 3 days and it was during the New Year weekend,
I couldn't believe how fast it was.
I was so pleased because my registration was due to expire on 12/31

Date of experience: January 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Robin, thank you for taking the time to leave your feedback. We are very happy to hear that the holiday weekend did not result in delays of delivery for you. Wishing you a wonderful 2017! Drive safely.

Solomon H.
0 reviews
0 helpful votes
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I got it so fast thanks!
January 5, 2017

I got it so fast thanks!

Date of experience: January 5, 2017
Ernst N.
0 reviews
0 helpful votes
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Convenient and great service
January 5, 2017

Convenient and great service

Date of experience: January 5, 2017
Florida
1 review
0 helpful votes
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Like convenience.
January 6, 2017

Like I said, the convenience of being able to use the computer is great! One thing I did notice using eTags was all the extra fees! There is eTags charge, Agency and CC fees.($25.00) I do believe I'll stick to the old fashion way. The mail box and a stamp! Cheaper!

Date of experience: January 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Kathleen, thank you for your feedback. You are absolutely right that it is cheaper to renew by mail or in person. We provide a service to expedite the renewal of your tags while providing other services vehicle owners may be in need of. We do recommend vehicle owners renew directly with the state when possible to avoid extra fees. That being said, if you are in need of things like alternate shipping options, a digital copy of the registration card, and more, that is where we can be of most assistance. Thanks again for your feedback and have a great 2017.

New York
1 review
0 helpful votes
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Five star experience. Fast, reliable, easy to use web site. The best of any state. Two year option is good as well... delivered to my home within three days.

Date of experience: January 5, 2017
California
1 review
0 helpful votes
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Awesome!
January 6, 2017

Awesome! Got my tags in like 3 days, that was without expedited shipping. Convenience fee is a little steep but it's much better than waiting in line at th DMV. I initially never got my tags in the mail after I paid for my registration so this wasn't exactly a "replacement" purchase. I wish there would have been some way to choose that option like the DMV form so I didn't have to pay the cost of the tags. Then the convenience fee wouldn't have seemed as big of a deal. So I basically paid $50 to not have to wait in the line which some would argue is worth it.

Date of experience: January 5, 2017
California
2 reviews
0 helpful votes
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E-tags
January 6, 2017

Thank you, I could not for some reason purchase my tags on the DMV website. I tried to purchase them on the last day they were due but it said because I had made some changes I could NOT do so. So frustrated, I looked around for other options and came across E-tags website and for a little more money I was able to purchase my tag with no problem and avoid the penalty fees DMV would of charged me. Thank you E-tags.

Date of experience: January 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Carolle, thank you for your feedback and we are sorry to hear that you were not able to renew on the DMV website. We are glad, however, that we could provide a service of value to you in lieu of the situation. Have a great 2017 and thank you for using eTags.

Marilyn A.
2 reviews
0 helpful votes
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Last time I reg
January 5, 2017

Last time I reg. Online it was free. Don't know what I did different

Date of experience: January 5, 2017
Margot L.
0 reviews
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Very Convenient Thank you
January 5, 2017

Very Convenient Thank you

Date of experience: January 5, 2017
john s.
0 reviews
0 helpful votes
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So far so good
January 5, 2017

So far so good. Simple to use fast service.

Date of experience: January 4, 2017
PAMELA M.
0 reviews
0 helpful votes
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The process was fast and easy thank you
January 5, 2017

The process was fast and easy thank you

Date of experience: January 4, 2017