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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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December 2016
January 8, 2017

The service was great but the fees being charged are outrageous. I have always ordered our two tags via email, but next year we will go in to the drivers office and stand in line.

Date of experience: January 7, 2017
ETAGS I. — eTags Rep
over a year old

Hi Mildred, we are happy to hear that you found the service great. However, you do not need to stand in line to avoid paying the extra fees. If you are renewing with enough time before your registration expires and don't have alternate shipping needs, you can use your state's renewal website. If we can be of any additional assistance, please feel free to contact our support team by phone or email.

Edward F.
0 reviews
0 helpful votes
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I did not realize it would cost so much
January 7, 2017

I did not realize it would cost so much. I won't use this service in the future.

Date of experience: January 7, 2017
THOMAS W.
0 reviews
0 helpful votes
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QUICK AND EASY TO FOLLOW
January 7, 2017

QUICK AND EASY TO FOLLOW

Date of experience: January 7, 2017
Alexa R.
0 reviews
0 helpful votes
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This was a very fast and convenient service!
January 7, 2017

This was a very fast and convenient service! That saved me so much time in my busy schedule

Date of experience: January 7, 2017
Ricardo J.
0 reviews
0 helpful votes
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I don't know what my exact bill will be because its TBD, id like to know my exact cost before using this service again.

Date of experience: January 6, 2017
Csaba U.
0 reviews
0 helpful votes
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Very easy to use but a little bit pricey
January 7, 2017

Very easy to use but a little bit pricey

Date of experience: January 6, 2017
Jeani K.
0 reviews
0 helpful votes
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Quick & easy
January 7, 2017

Quick & easy

Date of experience: January 6, 2017
Florida
1 review
0 helpful votes
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Easy and convenient
January 7, 2017

I ordered my vehicle tags on line and received them a few days later, this was so much easier than standing in line at the DMV. THANK YOU

Date of experience: January 6, 2017
pilar s.
0 reviews
0 helpful votes
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Quick, easy and very fast experience!
January 7, 2017

Quick, easy and very fast experience! Definetly doing etags again! Would recommend to anyone! Was a HUGE help in renewing my tags being cross country in the military! Thank You ETags!

Date of experience: January 6, 2017
Ronald C.
0 reviews
0 helpful votes
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Great and fast...
January 6, 2017

Great and fast...

Date of experience: January 6, 2017
Kathleen e.
0 reviews
0 helpful votes
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Very fast and easy!
January 6, 2017

Very fast and easy! I'll use this service every year.

Date of experience: January 6, 2017
Florida
1 review
0 helpful votes
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Vehicule Registration
January 6, 2017

I was charge but I never receive my registration back I have to paid again at the MVD this is a scam

Date of experience: January 6, 2017
ETAGS I. — eTags Rep
over a year old

Hi Patria, we sorry to hear you did not receive your registration in the mail. We will be able to offer you a free substitute since you renewed with us and you should be able to apply for a refund with any amounts the MVA charged you. Please contact our support team by phone or email at your earliest convenience for assistance with this matter.

Florida
1 review
0 helpful votes
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Next year I will send a paper check the old fashioned way and save myself $19.95.

My low rating is because of this surprise. :(

Date of experience: January 6, 2017
ETAGS I. — eTags Rep
over a year old

Hi Pat, thank you for leaving feedback and we apologize for the surprise regarding the fees and total charge. The $19.95 service is one of the fees disclosed before an order is submitted online. The services we provide include faster processing, shipping to any continental US address, a digital copy of your registration card by email, and comprehensive customer support. We would love the opportunity to see how can assure your satisfaction to the best of our abilities. Please feel free to call or email directly for assistance with this.

arlene d.
0 reviews
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Awesome!
January 6, 2017

Awesome!

Date of experience: January 6, 2017
Miracle F.
0 reviews
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Very easy method to pay renewal and fast
January 6, 2017

Very easy method to pay renewal and fast

Date of experience: January 6, 2017
debra m.
0 reviews
0 helpful votes
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Very good
January 6, 2017

Very good

Date of experience: January 6, 2017
Joel S.
0 reviews
0 helpful votes
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Quick and easy!
January 6, 2017

Quick and easy!

Date of experience: January 6, 2017
Videsh S.
0 reviews
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It never stated what my total charge would be
January 6, 2017

It never stated what my total charge would be.

Date of experience: January 5, 2017
elaine k.
0 reviews
0 helpful votes
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This was very easy to do
January 6, 2017

This was very easy to do

Date of experience: January 5, 2017
enrico m.
0 reviews
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Was easy and simple
January 6, 2017

Was easy and simple

Date of experience: January 5, 2017