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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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The service was great but the fees being charged are outrageous. I have always ordered our two tags via email, but next year we will go in to the drivers office and stand in line.
I did not realize it would cost so much. I won't use this service in the future.
QUICK AND EASY TO FOLLOW
This was a very fast and convenient service! That saved me so much time in my busy schedule
I don't know what my exact bill will be because its TBD, id like to know my exact cost before using this service again.
Very easy to use but a little bit pricey
Quick & easy
I ordered my vehicle tags on line and received them a few days later, this was so much easier than standing in line at the DMV. THANK YOU
Quick, easy and very fast experience! Definetly doing etags again! Would recommend to anyone! Was a HUGE help in renewing my tags being cross country in the military! Thank You ETags!
Great and fast...
Very fast and easy! I'll use this service every year.
I was charge but I never receive my registration back I have to paid again at the MVD this is a scam
Hi Patria, we sorry to hear you did not receive your registration in the mail. We will be able to offer you a free substitute since you renewed with us and you should be able to apply for a refund with any amounts the MVA charged you. Please contact our support team by phone or email at your earliest convenience for assistance with this matter.
Next year I will send a paper check the old fashioned way and save myself $19.95.
My low rating is because of this surprise. :(
Hi Pat, thank you for leaving feedback and we apologize for the surprise regarding the fees and total charge. The $19.95 service is one of the fees disclosed before an order is submitted online. The services we provide include faster processing, shipping to any continental US address, a digital copy of your registration card by email, and comprehensive customer support. We would love the opportunity to see how can assure your satisfaction to the best of our abilities. Please feel free to call or email directly for assistance with this.
Awesome!
Very easy method to pay renewal and fast
Very good
Quick and easy!
It never stated what my total charge would be.
This was very easy to do
Was easy and simple
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Mildred, we are happy to hear that you found the service great. However, you do not need to stand in line to avoid paying the extra fees. If you are renewing with enough time before your registration expires and don't have alternate shipping needs, you can use your state's renewal website. If we can be of any additional assistance, please feel free to contact our support team by phone or email.