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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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213,408 reviews

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Jesse S.
0 reviews
0 helpful votes
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Quick and easy!
January 10, 2017

Quick and easy! Very satisfied

Thanks!

Date of experience: January 10, 2017
RM P.
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They need to add the AE/AA/ to the mailing address. Some of your persons from Florida are in the military and are stationed overseas. And when you cannot submit your address it is very inconvenient to them.

Date of experience: January 9, 2017
Soledad R.
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Quick and easy, but the registration taxes pending can be deceiving.

Date of experience: January 9, 2017
reniel t.
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Very well
January 10, 2017

Very well

Date of experience: January 9, 2017
Karen S.
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No message
January 10, 2017

No message

Date of experience: January 9, 2017
Christopher w.
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Very easy, good work!
January 9, 2017

Very easy, good work!

Date of experience: January 9, 2017
Florida
1 review
0 helpful votes
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Great service but believe charges are a litle pricey, but still cheaper than a ticket for an expired tag.

Date of experience: January 9, 2017
Michael S.
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Cool
January 9, 2017

Cool

Date of experience: January 9, 2017
Deborah M.
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Very quick and convenient
January 9, 2017

Very quick and convenient

Date of experience: January 8, 2017
Stephanie D.
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Fast and easy!
January 9, 2017

Fast and easy! Love it!

Date of experience: January 8, 2017
Florida
1 review
0 helpful votes
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Awesome
January 9, 2017

Service was awesome and fast I will do it again just renew my tag online

Date of experience: January 8, 2017
ETAGS I. eTags Rep
over a year old

Hi Marianna, thank you for your feedback. We are happy to hear that you had a great experience and look forward to serving you in the future.

Mary D.
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GREAT!
January 8, 2017

GREAT! Easy and quick.

Date of experience: January 8, 2017
PRABHJOT G.
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I LIKE
January 8, 2017

I LIKE

Date of experience: January 8, 2017
Edward M.
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Thank you for saving me the time of waiting in line

Date of experience: January 8, 2017
Washington
1 review
0 helpful votes
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Fast service
January 8, 2017

Fast service and great communication updating customer on status of order. Online service is convenient and time-saving to consumer.

Date of experience: January 8, 2017
LEO V.
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Ok
January 8, 2017

Ok

Date of experience: January 7, 2017
BAMBI B.
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I LOVE I CAN DO ORDER ONLINE
January 8, 2017

I LOVE I CAN DO ORDER ONLINE

Date of experience: January 7, 2017
Mary S.
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GREAT And convenient
January 8, 2017

GREAT And convenient

Date of experience: January 7, 2017
Florida
1 review
0 helpful votes
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Etags Makes it easy!
January 8, 2017

A few clicks and the tags was on its way. Sure beats waiting at the tag office for hours. I will use Etags for all my renewals going forward,

Date of experience: January 7, 2017
Florida
1 review
0 helpful votes
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December 2016
January 8, 2017

The service was great but the fees being charged are outrageous. I have always ordered our two tags via email, but next year we will go in to the drivers office and stand in line.

Date of experience: January 7, 2017
ETAGS I. eTags Rep
over a year old

Hi Mildred, we are happy to hear that you found the service great. However, you do not need to stand in line to avoid paying the extra fees. If you are renewing with enough time before your registration expires and don't have alternate shipping needs, you can use your state's renewal website. If we can be of any additional assistance, please feel free to contact our support team by phone or email.