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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Awesome
Terrible. Tge total purchase said $40 and the bill came out for $70 if i know that i ho stray to mv
Although it was fast and easy and I didn't have to wait for hours at the DMV there are extra costs involved. To me it was worth it though!
Simple and was great in a bind
IT WAS NICE TO AVOID THE TRIP TO DMV TO GET TAGS AND I GOT MY TAG, LICENSE PLATE, REGISTRATION, ALL IN SOMEWHAT ACCURATE TIME, PUT THEM ON MY CAR AND I AM HAPPY. GOOD JOB.!
Last time I made a purchase for 2 years and it made it look like the payment was totalled but was billed twice as much with a higher processing fee. This year I stuck with the one year amd it went smooth so far but still not happy about how informed about the billing I am.
I could have done this at another site and saved $20. I should have gone to the DMV website directly. But once my order was in it was too late to cancel.
Hi Linda, thank you for your feedback. We apologize if we were not able to cancel your order when you spoke with a customer service representative. We are glad to hear that you found the service timely but understand that you may not have been in need of faster processing. We would appreciate the opportunity to see how our support team can be of more assistance in addressing your concerns. Please feel free to contact us by phone or email.
There is no final dollar amount shown to be charged to your card.
Great, I have a new tag and sticker
Great process. Easy to place an order!
You increased fees for online registration without any heads up. I would have registered by mail had I known you planned to gouge me! Don't appreciate eTags! What could you possibly do to follow up and fix this?
Fee is high but hope I get what I pay for
Didn't ask what model vehicle, not sure if legitimate.
This method of paying and delivery was effortless. I can direct my energy on something else in life that is much more fun then paying an auto tag bill. This site made my job easy breezy... thank you for a walk in the park...
This was very easy, and i love the website. I would reccomend this to others.
It was very quick and easy
Quick and easy! Very satisfied
Thanks!
They need to add the AE/AA/ to the mailing address. Some of your persons from Florida are in the military and are stationed overseas. And when you cannot submit your address it is very inconvenient to them.
Quick and easy, but the registration taxes pending can be deceiving.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Kay, thank you for leaving this feedback. Very happy to hear that you found the service convenient. And we couldn't agree enough that it is important to review instructions and disclosures carefully. We hope you found our website user friendly and easy to understand. Let us know if you have any additional feedback or questions. Take Care!