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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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DELORES P.
0 reviews
0 helpful votes
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Awesome
January 11, 2017

Awesome

Date of experience: January 11, 2017
JENNY C.
0 reviews
0 helpful votes
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Terrible
January 11, 2017

Terrible. Tge total purchase said $40 and the bill came out for $70 if i know that i ho stray to mv

Date of experience: January 11, 2017
Florida
1 review
0 helpful votes
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Fast and easy service
January 12, 2017

Although it was fast and easy and I didn't have to wait for hours at the DMV there are extra costs involved. To me it was worth it though!

Date of experience: January 11, 2017
K M.
0 reviews
0 helpful votes
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Simple and was great in a bind
January 11, 2017

Simple and was great in a bind

Date of experience: January 11, 2017
Florida
2 reviews
0 helpful votes
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SIMPLE AND QUICK
January 11, 2017

IT WAS NICE TO AVOID THE TRIP TO DMV TO GET TAGS AND I GOT MY TAG, LICENSE PLATE, REGISTRATION, ALL IN SOMEWHAT ACCURATE TIME, PUT THEM ON MY CAR AND I AM HAPPY. GOOD JOB.!

Date of experience: January 11, 2017
ETAGS I. — eTags Rep
over a year old

Hi Kay, thank you for leaving this feedback. Very happy to hear that you found the service convenient. And we couldn't agree enough that it is important to review instructions and disclosures carefully. We hope you found our website user friendly and easy to understand. Let us know if you have any additional feedback or questions. Take Care!

Joseph P.
0 reviews
0 helpful votes
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Last time I made a purchase for 2 years and it made it look like the payment was totalled but was billed twice as much with a higher processing fee. This year I stuck with the one year amd it went smooth so far but still not happy about how informed about the billing I am.

Date of experience: January 11, 2017
Minnesota
1 review
0 helpful votes
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Very easy
January 11, 2017

It was very easy to use the etags system. I'm glad I didn't have to stand in line at the tag agency.

Date of experience: January 11, 2017
Arkansas
1 review
0 helpful votes
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Timely
January 11, 2017

I could have done this at another site and saved $20. I should have gone to the DMV website directly. But once my order was in it was too late to cancel.

Date of experience: January 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Linda, thank you for your feedback. We apologize if we were not able to cancel your order when you spoke with a customer service representative. We are glad to hear that you found the service timely but understand that you may not have been in need of faster processing. We would appreciate the opportunity to see how our support team can be of more assistance in addressing your concerns. Please feel free to contact us by phone or email.

Randall G.
0 reviews
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There is no final dollar amount shown to be charged to your card.

Date of experience: January 10, 2017
Betty S.
0 reviews
0 helpful votes
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Great, I have a new tag and sticker
January 11, 2017

Great, I have a new tag and sticker

Date of experience: January 10, 2017
Mildred O.
0 reviews
0 helpful votes
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Great process
January 11, 2017

Great process. Easy to place an order!

Date of experience: January 10, 2017
James N.
3 reviews
0 helpful votes
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You increased fees for online registration without any heads up. I would have registered by mail had I known you planned to gouge me! Don't appreciate eTags! What could you possibly do to follow up and fix this?

Date of experience: January 10, 2017
Miles W.
0 reviews
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Fee is high but hope I get what I pay for
January 10, 2017

Fee is high but hope I get what I pay for

Date of experience: January 10, 2017
Marino S.
0 reviews
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Didn't ask what model vehicle, not sure if legitimate.

Date of experience: January 10, 2017
Florida
1 review
0 helpful votes
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Great online business
January 11, 2017

This method of paying and delivery was effortless. I can direct my energy on something else in life that is much more fun then paying an auto tag bill. This site made my job easy breezy... thank you for a walk in the park...

Date of experience: January 10, 2017
clifton w.
0 reviews
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This was very easy, and i love the website
January 10, 2017

This was very easy, and i love the website. I would reccomend this to others.

Date of experience: January 10, 2017
Tyrone H.
0 reviews
0 helpful votes
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It was very quick and easy
January 10, 2017

It was very quick and easy

Date of experience: January 10, 2017
Jesse S.
0 reviews
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Quick and easy!
January 10, 2017

Quick and easy! Very satisfied

Thanks!

Date of experience: January 10, 2017
RM P.
0 reviews
0 helpful votes
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They need to add the AE/AA/ to the mailing address. Some of your persons from Florida are in the military and are stationed overseas. And when you cannot submit your address it is very inconvenient to them.

Date of experience: January 9, 2017
Soledad R.
0 reviews
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Quick and easy, but the registration taxes pending can be deceiving.

Date of experience: January 9, 2017