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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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CRISTHIAN M.
0 reviews
0 helpful votes
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Very easy
January 13, 2017

Very easy

Date of experience: January 13, 2017
Florida
2 reviews
0 helpful votes
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I was disappointed.
January 14, 2017

I was told I had rush delivery. It took 7 days for me to receive this tag. I do not consider that RUSH delivery. May not use this site next year.

Date of experience: January 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Janene, thank you for your feedback and we apologize that you are having an unsatisfactory experience. RUSH service is so that you can be renewed faster. It is not rush Delivery. We apologize if this was unclear at the time you placed your order. We will definitely discuss this with our team though to see how we can improve. Please feel free to contact our support team for assistance with your concerns regarding RUSH processing.

Yasna R.
0 reviews
0 helpful votes
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Awesome service!
January 13, 2017

Awesome service! Loved it.

Date of experience: January 13, 2017
Keith B.
0 reviews
0 helpful votes
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Easy and quick
January 13, 2017

Easy and quick

Date of experience: January 13, 2017
Teresa G.
1 review
0 helpful votes
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Quick and easy
January 13, 2017

Quick and easy

Date of experience: January 13, 2017
Florida
1 review
0 helpful votes
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Unfair charges
January 13, 2017

Your charges of 20.00 thought to be high, fee didn't show until after purchase was completed, thought this was unfair, I would have taken the time to go to tax collector

Date of experience: January 13, 2017
Florida
1 review
0 helpful votes
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Great Service
January 14, 2017

Great Service from start to finish. This is the second time using them and, I will continue to use them in the future

Date of experience: January 13, 2017
Florida
1 review
0 helpful votes
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Brilliant
January 14, 2017

This will be my preferred method for vehicle registration renewal going forward. The electronic version of my registration and sticker sent to me via email was extremely helpful.

Date of experience: January 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Michael, we are very glad to hear that you found that particular benefit useful. We look forward to assisting you with future vehicle registration renewals.

Douglas K.
0 reviews
0 helpful votes
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My e-tags were easy to order and arrived much more quickly than I expected.

Date of experience: January 13, 2017
Virginia
2 reviews
0 helpful votes
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Instead of standing in line or sitting in the waiting room for an hour or so, this avenue took care of it fast and it was simple. Received my new tag sticker within a few days!

Date of experience: January 13, 2017
Florida
1 review
0 helpful votes
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Renewal
January 13, 2017

Got both renewals within 2 weeks. Could not have asked for an easier way to renew my vehicle registrations.

Date of experience: January 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Micheal, thanks for your feedback. We will work harder though to make sure you get your tags faster next week, within a few days! We hope to be able to serve you for future vehicle registration renewals. Thanks again on behalf of the eTags team.

diana d.
0 reviews
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Quick & easy
January 13, 2017

Quick & easy

Date of experience: January 13, 2017
Liz D.
0 reviews
0 helpful votes
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Always the best
January 13, 2017

Always the best

Date of experience: January 12, 2017
daniel d.
0 reviews
0 helpful votes
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It was fast and easy
January 13, 2017

It was fast and easy

Date of experience: January 12, 2017
Arkansas
1 review
0 helpful votes
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This was an efficient and convenient way to enable renewal. It saved a trip to DMV and the inconvenience of waiting in line. The necessity to write the review using 100 characters is absurd.

Date of experience: January 12, 2017
ROSEMARIE N.
0 reviews
0 helpful votes
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Excellent
January 13, 2017

Excellent

Date of experience: January 12, 2017
California
1 review
0 helpful votes
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Expensive option
January 13, 2017

I think this is pretty expensive for trying to avoid the DMV lines. I waited too long and needed the tags before I could get a DMV appt (once I found the price, I made an appt, but it was past the due date). Next time, I'll renew right away and do it through DMV.

Date of experience: January 12, 2017
ETAGS I. — eTags Rep
over a year old

Hi BJB, we are happy we were able to help you get renewed quickly in lieu of the situation you were in with having had expired tags. This is one of main benefits we provide but we can understand if you found the cost of service high nonetheless. Please feel free to call or email our support team for assistance with your cost concerns.

francoise l.
0 reviews
0 helpful votes
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It's fast i like it
January 13, 2017

It's fast i like it

Date of experience: January 12, 2017
Imani B.
0 reviews
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Process was smooth
January 12, 2017

Process was smooth.

Date of experience: January 12, 2017
DIANE M.
0 reviews
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Excellent on line opportunity
January 12, 2017

Excellent on line opportunity. Thank you for your consideration and service.

Date of experience: January 12, 2017