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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Susan M.
0 reviews
0 helpful votes
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Not sure why I had to pay so much more than if I have returned payment by mail.

Date of experience: February 28, 2017
California
2 reviews
0 helpful votes
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It's quick and easy
March 1, 2017

I would definitely tell others to use etags to renew their registration, no hassle of having to go to DMV, and stand in line and wait for hours.

Date of experience: February 28, 2017
Kevin B.
0 reviews
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Quick and easy
February 28, 2017

Quick and easy. Love it.

Date of experience: February 28, 2017
Rudy R.
0 reviews
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This was the best way to pay
February 28, 2017

This was the best way to pay. Fast and easy to use. Way better then going into the dmv or by mail.

Date of experience: February 28, 2017
Jackaline M.
0 reviews
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I was so upset to discover I had been charged a $19.95 convenience fee for ordering my tags online! That is such a ripoff. No where did I see that this fee would be charged. It only said taxes would be added after purchase. To me this was very dishonest and I am upset by this.

Date of experience: February 28, 2017
Christina E.
0 reviews
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Very quick, convenient & easy to use!
February 28, 2017

Very quick, convenient & easy to use!

Date of experience: February 28, 2017
ryan M.
0 reviews
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Sort of easy to use, not great that it does not show grand total at date that you purchase. The service fee is a little to high

Date of experience: February 28, 2017
HERBERT L.
0 reviews
0 helpful votes
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It was ok
February 28, 2017

It was ok

Date of experience: February 28, 2017
Carol B.
0 reviews
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Very simple to do, did not receive renewal in mail, found this just as easy

Date of experience: February 28, 2017
Stephen N.
3 reviews
0 helpful votes
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I never got a verification that you have my car on file.
Update, I receive my order very timely, but when I placed my order I never saw a final price. When my order came in and I saw how much I was billed and was extremely upset that I got ripped off. A $36 fee ended up being $65. There was a $19 "eTag" fee, $3 process fee, $2.50 credit card fee, and another $3 fee. These costs are unbelievable and a total SCAM. The only reason I did eTag is because I never got a registration bill in the mail. So I thought going online would be more efficient and save money for everyone. No one likes to pay almost twice as much for something so I will never ever use eTags again.

Date of experience: February 28, 2017
California
1 review
0 helpful votes
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Well done!
March 1, 2017

The service was pricey, but fast and efficient. The ongoing tracking and ability to print out a temporary registration on line was particularly comforting.

Date of experience: February 28, 2017
Jose c.
0 reviews
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Nothing much to say but simple and very reliable
February 28, 2017

Nothing much to say but simple and very reliable

Date of experience: February 27, 2017
Michael M.
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Awesome so easy-wish once the payment was made there wasn't a delay for online etags

Date of experience: February 27, 2017
Hector G.
0 reviews
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Todo fue bien es rápido y facil
February 28, 2017

Todo fue bien es rápido y facil

Date of experience: February 27, 2017
Colorado
1 review
0 helpful votes
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Efficient
February 28, 2017

Super fast and very great service. Very nice to have this at my service. I will recommend etags to my friends...

Date of experience: February 27, 2017
Jonathan M.
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Easy process that anyone can use
February 28, 2017

Easy process that anyone can use.

Date of experience: February 27, 2017
Duane C.
0 reviews
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Was fast and easy, would like more services instead of going to DMV

Date of experience: February 27, 2017
Benjamin C.
0 reviews
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No
February 27, 2017

No

Date of experience: February 27, 2017
Florida
1 review
0 helpful votes
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I got my order quickly and the website was easy to navigate. However, the fees attached to the convenience of order and shipping were high.

Date of experience: February 27, 2017
Deborah R.
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Easy and convent, thanks
February 27, 2017

Easy and convent, thanks.

Date of experience: February 27, 2017