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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very nice, additional fees absorbent.
Very convenient
Great service
Easy and very efficient
I mistakenly ordered from your site which looks just like the DMV site. I ordered tags for our other car from the actual DMV site right after that. They arrived one day later than yours and did not cost me an extra $36. There is no reason why it should cost extra from your site and that your site tricks customers into believing that they are on the DMV site.
I think there is to many fees when you do this on line but over all it is simpler
The paperwork I received in the mail said it would be $72 to renew for two years my grand total is showing me $33 on your website I feel like something has been done wrong.
Fast and accurate. Only drawback is that it wasnt clear that I disn't need to contact the state. Thanks
REDUCE COST
Fast and efficient. No hassle. Moderate priced for convenience.
It was quick and easy thank you
Everything was self-explanatory and very easy to to get through
I think is the Fast and easy way to use this page thanks
Easy, fast, convenient and user friendly. Love how you kept me informed of the status for delivery. Will definetly keep using it and i already recommend it to my family and friends! Thank you.
Simple and easy way to renew your registration.
Very easy and efficient
Was really easy and and efficient
NICE & EASY. THANK YOU
Good
This is the best method to renew tags. Did not take long at all! Easy to log in, enter the correct data.
Hi David, thank you for taking the time to leave this feedback. We are very glad to hear that you found the online submission process convenient. We also hope that you received your tags in a timely manner and welcome any additional feedback or questions you may have for the eTags team by submitting an email or giving us a call. Thanks again and drive safely.
Easy and straightforward!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Diana, we apologize that you had an unsatisfactory experience. With all due respect though, our website does not look like any of the county or the state websites and we disclose that we are not owned or operated by any government agency. We also disclose our fees both before and after an order is placed. Our services provide faster renewal, a digital copy of the registration card by email, shipping to any continental US address and more. We would love the opportunity to discuss this with you as well as see how we can best assure your satisfaction. Please feel free to call or email our support team at your earliest convenience.