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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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LISA F.
0 reviews
0 helpful votes
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Very nice, additional fees absorbent
February 27, 2017

Very nice, additional fees absorbent.

Date of experience: February 27, 2017
Francine W.
0 reviews
0 helpful votes
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Very convenient
February 26, 2017

Very convenient

Date of experience: February 26, 2017
joseph k.
0 reviews
0 helpful votes
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Great service
February 26, 2017

Great service

Date of experience: February 26, 2017
Nicole B.
4 reviews
0 helpful votes
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Easy and very efficient
February 26, 2017

Easy and very efficient

Date of experience: February 26, 2017
California
1 review
1 helpful vote
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Dishonest
February 26, 2017

I mistakenly ordered from your site which looks just like the DMV site. I ordered tags for our other car from the actual DMV site right after that. They arrived one day later than yours and did not cost me an extra $36. There is no reason why it should cost extra from your site and that your site tricks customers into believing that they are on the DMV site.

Date of experience: February 25, 2017
ETAGS I. — eTags Rep
over a year old

Hi Diana, we apologize that you had an unsatisfactory experience. With all due respect though, our website does not look like any of the county or the state websites and we disclose that we are not owned or operated by any government agency. We also disclose our fees both before and after an order is placed. Our services provide faster renewal, a digital copy of the registration card by email, shipping to any continental US address and more. We would love the opportunity to discuss this with you as well as see how we can best assure your satisfaction. Please feel free to call or email our support team at your earliest convenience.

Robin T.
0 reviews
0 helpful votes
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I think there is to many fees when you do this on line but over all it is simpler

Date of experience: February 25, 2017
Brooklyn D.
0 reviews
0 helpful votes
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The paperwork I received in the mail said it would be $72 to renew for two years my grand total is showing me $33 on your website I feel like something has been done wrong.

Date of experience: February 25, 2017
Susan M.
0 reviews
0 helpful votes
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Fast and accurate
February 25, 2017

Fast and accurate. Only drawback is that it wasnt clear that I disn't need to contact the state. Thanks

Date of experience: February 25, 2017
BARRY H.
0 reviews
0 helpful votes
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REDUCE COST
February 25, 2017

REDUCE COST

Date of experience: February 25, 2017
Sean D.
0 reviews
0 helpful votes
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Fast and efficient
February 25, 2017

Fast and efficient. No hassle. Moderate priced for convenience.

Date of experience: February 25, 2017
Robert C.
0 reviews
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It was quick and easy thank you
February 25, 2017

It was quick and easy thank you

Date of experience: February 25, 2017
Tracy B.
0 reviews
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Everything was self-explanatory and very easy to to get through

Date of experience: February 25, 2017
Nirda F.
0 reviews
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I think is the Fast and easy way to use this page thanks

Date of experience: February 25, 2017
Florida
1 review
0 helpful votes
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Easy, fast, convenient and user friendly. Love how you kept me informed of the status for delivery. Will definetly keep using it and i already recommend it to my family and friends! Thank you.

Date of experience: February 25, 2017
George M.
2 reviews
0 helpful votes
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Simple and easy way to renew your registration
February 25, 2017

Simple and easy way to renew your registration.

Very easy and efficient

Date of experience: February 24, 2017
Stephen M.
0 reviews
0 helpful votes
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Was really easy and and efficient
February 25, 2017

Was really easy and and efficient

Date of experience: February 24, 2017
ESTEBAN S.
0 reviews
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NICE & EASY
February 24, 2017

NICE & EASY. THANK YOU

Date of experience: February 24, 2017
Benjamin J.
0 reviews
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Good
February 24, 2017

Good

Date of experience: February 24, 2017
Florida
1 review
0 helpful votes
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E tages
February 24, 2017

This is the best method to renew tags. Did not take long at all! Easy to log in, enter the correct data.

Date of experience: February 23, 2017
ETAGS I. — eTags Rep
over a year old

Hi David, thank you for taking the time to leave this feedback. We are very glad to hear that you found the online submission process convenient. We also hope that you received your tags in a timely manner and welcome any additional feedback or questions you may have for the eTags team by submitting an email or giving us a call. Thanks again and drive safely.

Sharon C.
0 reviews
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Easy and straightforward!
February 23, 2017

Easy and straightforward!

Date of experience: February 23, 2017