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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very Fast and Easy. Thank you
$9.09 convenience fee is ridiculous so that the DMV gets its money at my expense. $29.00 for my convenience is expensive, fortunately I can afford it.
This was very convenient and fast timing for someone while works and don't have time to go to the Dmv, will use this again in thevery futre.
I actually didn't even realize this was not the DMV site until I saw they charge me $65 for a $29 tag renewal! Wondering if this is even legit... tag expires TODAY... still not here, but they sure charged my credit card quickly! Crazy fees that the REAL DMV SITE does not charge for the same service! SCAM!
Hi Judy, we apologize for the confusion you experienced with the online renewal process. We do disclose that we are not the DMV and we itemize out fees both before and after an order is placed but our customer service team is available by phone or email should you questions or additional concerns we can address.
Everything is fine just the renewal fees for a motorcicle too high very spencil.
I was confused about the charges because I thought I was dealing with the DMV. If I knew I would have saved the $34 and done it through the DMV. ETags was the first listing and was worded so I thought it was the DMV and just figured they were trying to take more of my hard earned money. That being said, it was very easy and I got my registration in 2 days.
Easy to do
Excellent
Easy as pie
Great and easy,love it
ExcellentThis is a great deal, I will use again. Thank you.
I etags a five star! Only took four days to get my tags. Order was place on a Tuesday. Received my tags on Saturday. Very impressed with the service. Would highly recommend etags to family and friends. Will use etags again next year and every year after.
Hi Janice, thank you for your feedback. We are very glad to hear that you found the speed of service valuable. We are also very glad to hear that you would recommend us to friends and family. We look forward to serving you and your friends and family in the future. Take Care and Drive Safely.
$19.95 to process online? That's absurd! And another $2.00 to pay with a credit card.
IT WAS FASTER THEN PREVIOUS YEARS!
Quick, Easy, Fast. Thanks
Quick n easy.
Done and done
Simple, fee is expensive, but right to the point
So when enter the information to renew your tag, they give an estimate. When I entered my details it was showing around $49. I entered the payment details and got confirmation. The email confirmation I got said $29.40 with this little note - that says "Estimate State Taxes". So a day later I check my credit card, it is showing $65 charged. Yeap, that is how they get their money! Buyer beware.
Hi Scott, we are sorry to hear that you have not had a satisfactory experience. As you mentioned, we do disclose our fees and that the registration fee is a separate charge. The registration fee in Florida varies based on the vehicles weight among other things. If the resource we provide on the website to help you estimate your registration fees was unclear to you, we apologize about that. We would love the opportunity to see how we can best resolve your concerns. Please call or email us directly at your earliest convenience.
The process is simple. Appreciate it! Thanks!
Quick comment
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Thelma, thank you for your feedback. We are very glad to hear that you found eTags registration renewal service of value to you with your busy schedule. We look forward to serving you in the future.