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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very quick easy to use also very helpful
Would not finish in Pay Pal payment.
It was a very easy transaction
Very easy quick affordable way get tags without the hassle or delays very friendly user wit good quick custermore service
Convenience, save a trip for long lines
Convenient and speedy but the $15 convenience fee for using my credit card is extortion. There should be laws preventing this and protecting the consumer.
Got the tags...The name on my evelope says eTags and it confused me thinking it was junk mail. Thank goodness I looked inside...
It was so easy and fast. THANK YOU!
Was fast and easy delivered and received within a week
Convenient
Very easy and quick. Will definitely continue to do it this way now on. The lines are just too much to deal with every single time I go to MVA. But the worst part is if u ever forget any documents u need that u weren't aware u needed to bring they always make u come back and after u have taken a day off of work plus waiting for ur number to be called for hours, coming back isn't always a choice. So YES this online experience was great and will be used by me in the future. Thank you
Very satisfied customer. The amount of time that it took to get my tags was excellent. Thank you very much
It was easier than I thought it would be. I was very surprised that it was so easy. I always expect these kind of things to be difficult.
Can't believe it was so easy.
Florida's DMV site pushed me here. I renewed 3 cars. The cost on the registrations was around 90 dollars for all three. Using this service cost me 210 dollars. Read very carefully. This will cost you dearly.
Hi Steve, thank you for your feedback. We are glad to hear that you found the service great but apologize if you experienced confusion with the online order process and website disclosures. We are not connected to the Florida DMV site so you may have found us through a search engine like Google. We also disclose our fees both before and after an order is placed. Please contact our support team should you have any additional questions or concerns regarding your order.
Very easy & quick! WOW
Way way too much for fees,but I guess that's the way our so called"
"GREAT STATE" generates revenues,grabbing, and grabbing at our pockets,keeps you making great $,while we,disabled, unemployed must make serious decisions,EAT OR PAY,
Love for you to walk in these shoes for a while,
You would write too!
Thanks,for letting me vent,I've paid" tributes" here in Md for more than 35 yrs. I should be afforded a small break,but"?"
I would have to say E tag was for the most part definitely on the ball,
After receiving the registration envelope,finding that the sticker WAS not in the envelope,I emailed them and within 36 hrs.,there it was, I just couldn't believe how fast,as I had figured it would take at least a week,
Believe me,I am going to be a long time customer from now on,and I am going to tell all my friends and family make give atry
EXTREMELY GOOD CUSTOMER SERVICE!
Thanks AGAIN!
I ordered and it came on the 28th and it was due on the 30th of April that's fast and great Business
Pleasant and good
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Tom, thank you for your feedback. We are very glad to hear that you found the speed of service excellent. We hope to serve you again in the future should you need an alternate registration renewal option again. Take Care and Drive Safely.