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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Jesus R.
0 reviews
0 helpful votes
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Very quick easy to use also very helpful
May 10, 2017

Very quick easy to use also very helpful

Date of experience: May 10, 2017
Harry P.
0 reviews
0 helpful votes
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Would not finish in Pay Pal payment
May 10, 2017

Would not finish in Pay Pal payment.

Date of experience: May 10, 2017
Daniel R.
0 reviews
0 helpful votes
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It was a very easy transaction
May 10, 2017

It was a very easy transaction

Date of experience: May 10, 2017
California
1 review
0 helpful votes
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Good qick service
May 10, 2017

Very easy quick affordable way get tags without the hassle or delays very friendly user wit good quick custermore service

Date of experience: May 9, 2017
Margaret S.
0 reviews
0 helpful votes
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Convenience, save a trip for long lines
May 9, 2017

Convenience, save a trip for long lines

Date of experience: May 9, 2017
Maryland
1 review
0 helpful votes
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Convenient and speedy but the $15 convenience fee for using my credit card is extortion. There should be laws preventing this and protecting the consumer.

Date of experience: May 9, 2017
Victoria W.
0 reviews
0 helpful votes
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Got the tags...
May 9, 2017

Got the tags...The name on my evelope says eTags and it confused me thinking it was junk mail. Thank goodness I looked inside...

Date of experience: May 8, 2017
Yessica V.
0 reviews
0 helpful votes
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It was so easy and fast
May 7, 2017

It was so easy and fast. THANK YOU!

Date of experience: May 7, 2017
Alejandro M.
0 reviews
0 helpful votes
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Was fast and easy delivered and received within a week

Date of experience: May 7, 2017
Michelle O.
0 reviews
0 helpful votes
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Convenient
May 7, 2017

Convenient

Date of experience: May 6, 2017
Ronald S.
0 reviews
0 helpful votes
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Very easy and quick
May 7, 2017

Very easy and quick. Will definitely continue to do it this way now on. The lines are just too much to deal with every single time I go to MVA. But the worst part is if u ever forget any documents u need that u weren't aware u needed to bring they always make u come back and after u have taken a day off of work plus waiting for ur number to be called for hours, coming back isn't always a choice. So YES this online experience was great and will be used by me in the future. Thank you

Date of experience: May 6, 2017
California
1 review
0 helpful votes
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Very satisfied customer. The amount of time that it took to get my tags was excellent. Thank you very much

Date of experience: May 6, 2017
ETAGS I. — eTags Rep
over a year old

Hi Tom, thank you for your feedback. We are very glad to hear that you found the speed of service excellent. We hope to serve you again in the future should you need an alternate registration renewal option again. Take Care and Drive Safely.

Arlene S.
0 reviews
0 helpful votes
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It was easier than I thought it would be
May 6, 2017

It was easier than I thought it would be. I was very surprised that it was so easy. I always expect these kind of things to be difficult.

Date of experience: May 5, 2017
Charles M.
0 reviews
0 helpful votes
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Can't believe it was so easy
May 5, 2017

Can't believe it was so easy.

Date of experience: May 5, 2017
Florida
1 review
0 helpful votes
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Florida's DMV site pushed me here. I renewed 3 cars. The cost on the registrations was around 90 dollars for all three. Using this service cost me 210 dollars. Read very carefully. This will cost you dearly.

Date of experience: May 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Steve, thank you for your feedback. We are glad to hear that you found the service great but apologize if you experienced confusion with the online order process and website disclosures. We are not connected to the Florida DMV site so you may have found us through a search engine like Google. We also disclose our fees both before and after an order is placed. Please contact our support team should you have any additional questions or concerns regarding your order.

robin f.
0 reviews
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Very easy & quick!
May 5, 2017

Very easy & quick! WOW

Date of experience: May 5, 2017
Paul C.
2 reviews
0 helpful votes
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Way way too much for fees,but I guess that's the way our so called"
"GREAT STATE" generates revenues,grabbing, and grabbing at our pockets,keeps you making great $,while we,disabled, unemployed must make serious decisions,EAT OR PAY,
Love for you to walk in these shoes for a while,
You would write too!
Thanks,for letting me vent,I've paid" tributes" here in Md for more than 35 yrs. I should be afforded a small break,but"?"
I would have to say E tag was for the most part definitely on the ball,
After receiving the registration envelope,finding that the sticker WAS not in the envelope,I emailed them and within 36 hrs.,there it was, I just couldn't believe how fast,as I had figured it would take at least a week,
Believe me,I am going to be a long time customer from now on,and I am going to tell all my friends and family make give atry
EXTREMELY GOOD CUSTOMER SERVICE!
Thanks AGAIN!

Date of experience: May 5, 2017
California
1 review
0 helpful votes
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Very quick
May 5, 2017

I ordered and it came on the 28th and it was due on the 30th of April that's fast and great Business

Date of experience: May 5, 2017
rahal w.
0 reviews
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Pleasant and good
May 4, 2017

Pleasant and good

Date of experience: May 4, 2017
Maryland
1 review
0 helpful votes
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Easy
May 4, 2017

This process was very easy and effortlessly done. I could not have done more in person. No lines, parking or driving minutes from my house

Date of experience: May 4, 2017