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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Marilyn M.
0 reviews
0 helpful votes
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Wow!
May 3, 2017

Wow! That was super fast, indeed. Thanks so much.

Date of experience: May 2, 2017
Jennifer R.
5 reviews
0 helpful votes
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The convenience is great!
May 1, 2017

The convenience is great! Not fond of fees.

Date of experience: April 30, 2017
Kenneth C.
0 reviews
0 helpful votes
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Good
April 30, 2017

Good

Date of experience: April 30, 2017
Marti W.
0 reviews
0 helpful votes
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Quick and easy
April 30, 2017

Quick and easy. Only issue was not throwing the mail out as advertising. Glad I paid attention and remembered what it was for.

Date of experience: April 30, 2017
Florida
2 reviews
1 helpful vote
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Let's see... $39.10 for my registration and $20 for the eTags service(?) charge. That amounts to another tax of 51%! SHEESH!

Date of experience: April 28, 2017
ETAGS I. — eTags Rep
over a year old

Hi Joe, No one enjoys throwing away their money, unless it's pennies... No one likes to carry pennies anymore. In regards to our service fee, we disclose that amount both before and after an order is placed. We apologize that those disclosures were unclear to you. Please call or email our customer support team and they will be able to address your concerns.

Becky N.
0 reviews
0 helpful votes
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Easy and quick!
April 28, 2017

Easy and quick! Thank you.

Date of experience: April 27, 2017
RICHARD W.
0 reviews
0 helpful votes
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Excellent
April 27, 2017

Excellent. Easy & Quick.

Date of experience: April 27, 2017
Sandra H.
0 reviews
0 helpful votes
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Excellent!
April 27, 2017

Excellent!

Date of experience: April 27, 2017
Jared H.
0 reviews
0 helpful votes
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Overall easy and great but with all the fees it is a little expensive but was sent very fast and got here in a very timely manner

Date of experience: April 27, 2017
California
1 review
0 helpful votes
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Excellent Service
April 28, 2017

The license tags arrived on the 24th and have been placed on the license plate already.
Thank you for your prompt mailing; I'm relieved and very happy to have them now for another year!

Stephen Clarke
Palm Springs, CA

Date of experience: April 27, 2017
John P.
3 reviews
0 helpful votes
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Ty good
April 27, 2017

Ty good

Date of experience: April 26, 2017
Gerard L.
0 reviews
0 helpful votes
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Very simple and pleasant experience
April 26, 2017

Very simple and pleasant experience

Date of experience: April 26, 2017
Gerard L.
0 reviews
0 helpful votes
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Quite simple and easy to follow: The whole process was smooth and effective.

Date of experience: April 26, 2017
John H.
0 reviews
0 helpful votes
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Quick and easy
April 26, 2017

Quick and easy

Date of experience: April 26, 2017
B J.
1 review
0 helpful votes
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Very convenient EXCEPT for the fees and charges. Also should state up front that you are not paying MVA directly and there will be fees!

Date of experience: April 26, 2017
Dominus E.
0 reviews
0 helpful votes
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It was fast and no DMV!
April 26, 2017

It was fast and no DMV!

Date of experience: April 26, 2017
SHOW H.
0 reviews
0 helpful votes
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The process was quite straight forward without confusion.

Date of experience: April 26, 2017
Marian P.
0 reviews
0 helpful votes
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Very simple process
April 26, 2017

Very simple process

Date of experience: April 26, 2017
Leilani I.
0 reviews
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Great; very quick
April 25, 2017

Great; very quick

Date of experience: April 25, 2017
Angela M.
0 reviews
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Quick and easy
April 25, 2017

Quick and easy

Date of experience: April 25, 2017