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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Was very fast. The 30 dollar fee is steap but worth it not having to wait in line at DMV
They came on time thank you very much great business I would definitely use them again and I would refer them to my friends and family
Easy,convenient
Ok
Thank for prompt and accurate software
Quick and easy except additional fees seem a bit high.
Very pleasent
I received my car registration within two to three days after ordering them through e-tags. Now this is what I call customer service. You have a very very happy customer in me. Thank you so very much.
Very helpful, thanks!
It was great
It was great very simple and easy to do, i like that.
We did the due diligence and received the documentation very quickly and accurately. The documentation was clear online and was received in the mail approx. 2 weeks afterwards. We are very happy that the information and registration was done very professionally.
Fast & easy
Simple
Everything went as expected.The online process was easy although the user interface could have been a little clearer. I was not quite sure that the site was working. But in the end everything went well.
Hi Clarence, thank you for your feedback. We truly appreciate you providing the extra details regarding your experience while placing your order. We will be sure to forward this feedback to our website development team for review. Thank you for using eTags. Take Care and Drive Safely.
Great, but your fees are super high.
Easy experience. For all those that complain here: you are plainly inept! This service is great, because you don't have to go to dmv whatsoever. I used this service because my registration couldn't be done online on the official DMV website. So I used this service without visiting the dmv office.
Incredibly easy service and was worth using to avoid the DMV experience. Will certainly recommend.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Christopher, thank you for your kind words. It was definitely our pleasure to complete this year's registration renewal for you. Should any of your friends or family members need a faster renewal option, a digital copy, or more, send them our way. We'll take care of them! Thanks and Drive Safely.