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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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Dianna B.
0 reviews
0 helpful votes
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Nice
May 27, 2017

Nice

Date of experience: May 27, 2017
Phyllis B.
0 reviews
0 helpful votes
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Much easier to online register
May 27, 2017

Much easier to online register.

Date of experience: May 26, 2017
California
1 review
0 helpful votes
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It wasn't but a few days I received my new tags after ordering them online. It was real fast and easy!

Date of experience: May 26, 2017
California
1 review
0 helpful votes
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Fast and easy
May 27, 2017

No problems or issues and the tags were received with 5 days. Most helpful and easy to use. Thank you for a wonderful experience.

Date of experience: May 26, 2017
Peter S.
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All went smoothly
May 26, 2017

All went smoothly. PS

Date of experience: May 26, 2017
kevin b.
0 reviews
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Finally very user friendly!
May 25, 2017

Finally very user friendly! Thank u...

Date of experience: May 25, 2017
Dalia H.
0 reviews
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Fast an convenient
May 25, 2017

Fast an convenient

Date of experience: May 25, 2017
Nancy H.
0 reviews
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This renewal process is quick and easy; highly efficient. It was a nice surprise to receive my new tag just a few days after my online order and payment. Thank you.

Date of experience: May 24, 2017
Joseph F.
0 reviews
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Wish the rates weren't so high
May 25, 2017

Wish the rates weren't so high

Date of experience: May 24, 2017
Suzanne F.
2 reviews
0 helpful votes
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So relieved that I didn't have to wait in line to renew my tags! Thank you!

Date of experience: May 24, 2017
harriet p.
0 reviews
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So easy
May 24, 2017

So easy

Date of experience: May 24, 2017
District of Columbia
2 reviews
0 helpful votes
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Awesome
May 24, 2017

Simply flawless, couldn't get any better. This was the best experience in using an online order system I had my renewal in 2 days. Outstanding system. Thanks

Date of experience: May 24, 2017
Aurelia S.
0 reviews
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So far so good, it was straightforward and easy to navigate.

Date of experience: May 23, 2017
Mark P.
0 reviews
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It's easy to navigate the site for renewal
May 24, 2017

It's easy to navigate the site for renewal. It seems to me E-renewal was established to improve efficiency and reduce to cost of MVA employees needed to run the program. E-renewal fees are too high. No labor other than my own was involved, so that seems upside down. Next time I'll just get a number, wait a little while and use the $30 to take myself to lunch.

Date of experience: May 23, 2017
BRIAN P.
0 reviews
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SO FAR PROCESS TO RECEIVE REPLACEMENT TAGS HAS BEEN EXPEDITING

Date of experience: May 23, 2017
Richard W.
3 reviews
0 helpful votes
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Positive overall experience
May 22, 2017

Positive overall experience

Date of experience: May 22, 2017
Bill G.
0 reviews
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Easier than going to AAA to register!
May 22, 2017

Easier than going to AAA to register! I am hooked

Date of experience: May 22, 2017
Maryland
1 review
0 helpful votes
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I like that the fact that I learned that I have a choice whether I renew for one or two years. I didn't know that before. I am glad to know that.

Date of experience: May 22, 2017
John F.
0 reviews
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Good so for yes I received it
May 20, 2017

Good so for yes I received it

Date of experience: May 20, 2017
viorelia k.
0 reviews
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Great
May 20, 2017

Great

Date of experience: May 20, 2017