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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Gary E.
4 reviews
0 helpful votes
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Very easy, Thank you
June 29, 2017

Very easy, Thank you

Date of experience: June 29, 2017
California
2 reviews
9 helpful votes
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Nice service
June 29, 2017

Quick, fast and accurate. Tag arrived quickly. Everything went smoothly. No problems or issues. At first a little nervous because it wasn't directly through DMV, but eTags has proven they are reliable.

Date of experience: June 29, 2017
ETAGS I. — eTags Rep
over a year old

Hi Gina, thank you for your feedback and we are very glad to hear that you found eTags services reliable. We can certainly understand feelings of apprehension when trying out something new, but rest assured that our entire team is focused on providing you and all eTags customer the best experience possible. We know DMV related transactions aren't always pleasant and we hope to change that so that things like renewing your vehicle registration are as painless as possible. Thanks again for your feedback. Take Care and Drive Safely.

Ada G.
0 reviews
0 helpful votes
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So far everything went smoothly thank you!
June 28, 2017

So far everything went smoothly thank you!

Date of experience: June 28, 2017
Jan S.
0 reviews
0 helpful votes
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The extra fees seem unreasonable
June 28, 2017

The extra fees seem unreasonable. Will mail in payment in the future.

Date of experience: June 28, 2017
Florida
1 review
0 helpful votes
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I was going to renew my 4 car on the website the quote show me $94 for all 4 cars, since i used a credit card with limit of $150 the company was only available to get out of my account $124 only for 2 of the vehicles, then i ask for a refund and claim to them, and they only answer me that their were unable to give me back my money, the first amount they show is only the prize for their service then later on they add you the tag prize and some more taxes!, this company is a completely scam and bull$#*!, never again using this for renewing my tags! I don't recommend it to anyone, don't let them rip off your money!

Date of experience: June 28, 2017
karen i.
0 reviews
0 helpful votes
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I like how easy it is to renew with this site
June 27, 2017

I like how easy it is to renew with this site.

Date of experience: June 27, 2017
New Jersey
2 reviews
0 helpful votes
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Awesome
June 27, 2017

Fast response an fast delivery. Very easy an no hassle done online. Love it
Beat waiting in line at DMV

Date of experience: June 26, 2017
ETAGS I. — eTags Rep
over a year old

Hi Randy, we couldn't agree more. Lots of things beat waiting in line at the DMV like binge watching entire seasons of our favorite shows, relaxing with our fidget spinners, Snapchating, and so much more. We are very glad that you found eTags' service of convenience to you and hope to have the opportunity to serve you again in the future.

Diane C.
0 reviews
0 helpful votes
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Nice
June 26, 2017

Nice

Date of experience: June 26, 2017
Debra A.
5 reviews
0 helpful votes
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Very satisfied and easy!
June 26, 2017

Very satisfied and easy!

Date of experience: June 26, 2017
California
1 review
0 helpful votes
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Great service but expensive! Must change my address to DMV so I get my registration paperwork on time and can pay DMV directly!

Date of experience: June 25, 2017
ETAGS I. — eTags Rep
over a year old

Hi Vicky, thanks for your feedback and we are glad to hear that you find the overnight shipping option in California of convenience. While we do charge additional fees for providing services above what the DMV provides, we can understand that the additional costs can be avoided. We also recommend renewing as early as possible to avoid any issues with expired tags, late penalties, and tickets. When your tags are due to expire again, you will receive an email (and text message if you signed up for that), 60 days before the expiration date. You can then choose to renew directly with the DMV or you can use eTags again if you have specific needs that we can assist with. Thanks again for your feedback. Take Care and Drive Safely.

California
1 review
0 helpful votes
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Very easy
June 26, 2017

I don't usually order anything online, but this was easier than standing in the DMV line or waiting for the tags to arrive in the mail. Very user friendly and the convenience fee was worth the no hassle. I recommend using this service.

Date of experience: June 25, 2017
Nikki F.
0 reviews
0 helpful votes
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Effecient
June 25, 2017

Effecient
Easy to process.
Register before 10:00pm

Date of experience: June 24, 2017
edward l.
0 reviews
0 helpful votes
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Very good
June 25, 2017

Very good

Date of experience: June 24, 2017
Kenneth R.
0 reviews
0 helpful votes
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Thanks, quick and easy!
June 24, 2017

Thanks, quick and easy!

Date of experience: June 24, 2017
Suyeko N.
0 reviews
0 helpful votes
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Easy to use
June 24, 2017

Easy to use

Date of experience: June 24, 2017
Christopher A.
0 reviews
0 helpful votes
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Etag service fee is dumb
June 24, 2017

Etag service fee is dumb. Its too much money in my opinion, I wouldn't mind paying 5-10 dollars, but 20?

Date of experience: June 23, 2017
Lisa S.
0 reviews
0 helpful votes
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I received my stickers less than a week after renewing my registration on-line. Worked beautifully. Thank you.

Date of experience: June 23, 2017
Carol S.
0 reviews
0 helpful votes
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It was just fine
June 23, 2017

It was just fine.
It would help if you tell us not to put hyphens in zip codes, credit card numbers, etc.

Date of experience: June 22, 2017
Thomas G.
0 reviews
0 helpful votes
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Fast and easy
June 22, 2017

Fast and easy

Date of experience: June 22, 2017
Erin M.
0 reviews
0 helpful votes
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Fantastic!
June 22, 2017

Fantastic! Really easy to navigate and quick to load. Best DMV related site I have ever used.

Date of experience: June 22, 2017