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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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John C.
0 reviews
0 helpful votes
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Very efficient!
June 21, 2017

Very efficient!

Date of experience: June 21, 2017
Dennis A.
0 reviews
0 helpful votes
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Quick and easy
June 21, 2017

Quick and easy

Date of experience: June 21, 2017
Patrick M.
0 reviews
0 helpful votes
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Why so much for handling charges for stickers?

Date of experience: June 21, 2017
Dorothy R.
0 reviews
0 helpful votes
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It was easy and I got my tags in about 1 week
June 21, 2017

It was easy and I got my tags in about 1 week

Date of experience: June 21, 2017
California
1 review
0 helpful votes
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Renew tags
June 21, 2017

I renewed my license plate tags on this website and it was great. I got them really fast and have them on my car in plenty of time

Date of experience: June 20, 2017
California
3 reviews
0 helpful votes
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Fantastic
June 21, 2017

This was the best experience I've had on line using an app to buy my tags and register my car used to be harder and more confusing this was easy done in a couple of steps and Receive my tags in A-day then I printed out my receipt and registration offer my computer Very very Good app thank you

Date of experience: June 20, 2017
ETAGS I. — eTags Rep
over a year old

Hi Philip, thank you for your feedback and compliments. Our website development team works very hard to constantly keep up and improve our online registration renewal platform. Take Care and Drive Safely.

California
1 review
0 helpful votes
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It was so easy!
June 21, 2017

Streamlined process, only takes a couple of seconds... I was in and out in just a couple of minutes and my wife had her tags in just a few days...

Date of experience: June 20, 2017
John S.
0 reviews
0 helpful votes
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Excellent service but the charges are excessive

Date of experience: June 19, 2017
Reginald J.
0 reviews
0 helpful votes
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Easy
June 19, 2017

Easy

Date of experience: June 19, 2017
Florida
1 review
1 helpful vote
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Still waiting...
June 19, 2017

After 24 hours my order has still not shipped, and I still don't know how much my credit card will be charged. I see other reviewers have waited several days. What is with these people?

Date of experience: June 19, 2017
ETAGS I. — eTags Rep
over a year old

Hi M. K., it is highly unusual that your order is taking more than 24 hours to ship. At your earliest convenience, please contact our support team by phone or email. Or if you prefer, reply with or message us your order and contact information so that we can look into this immediately. Thanks.

Gloria P.
0 reviews
0 helpful votes
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Quick and easy
June 17, 2017

Quick and easy

Date of experience: June 16, 2017
Lynne M.
0 reviews
0 helpful votes
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First you are charged with a fee for some company to use this, next you are charged a fee to use your credit card, when it was just through Mva only cost is your registration!
Cost too much money, went to Mva for my other tags and will do so from now on!

Date of experience: June 16, 2017
Matilda D.
0 reviews
0 helpful votes
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Quick and fast
June 16, 2017

Quick and fast

Date of experience: June 15, 2017
DON D.
0 reviews
0 helpful votes
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QUIK EASY
June 16, 2017

QUIK EASY

Date of experience: June 15, 2017
David C.
0 reviews
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Easy
June 16, 2017

Easy

Date of experience: June 15, 2017
HADRIAN H.
0 reviews
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Easy process
June 14, 2017

Easy process

Date of experience: June 14, 2017
Wallace B.
0 reviews
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Got my info and sticker
June 14, 2017

Got my info and sticker. Was painless reliable and fast!

Date of experience: June 14, 2017
William M.
3 reviews
0 helpful votes
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It was ok
June 14, 2017

It was ok. It is very convenient and there is no "red tape".

Date of experience: June 13, 2017
GREG T.
0 reviews
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FEES TOO HIGH!
June 13, 2017

FEES TOO HIGH!

Date of experience: June 13, 2017
SUSANA R.
0 reviews
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A little expensive, but it's what I need right now. Thanks

Date of experience: June 13, 2017