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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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Don C.
0 reviews
0 helpful votes
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Your fee nearly doubled the the price of the renewal cost. I will NOT use your service in the future

Date of experience: July 5, 2017
GLORIA M.
0 reviews
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This system was easy to use and very convenient

Date of experience: July 4, 2017
Jon G.
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Very easy
July 4, 2017

Very easy

Date of experience: July 4, 2017
Jovan J.
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Quick process very accurate
July 4, 2017

Quick process very accurate

Date of experience: July 4, 2017
Jerome B.
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Very expensive for what most places do for free.

Date of experience: July 4, 2017
Tonya F.
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It was very easy and quick
July 4, 2017

It was very easy and quick

Date of experience: July 4, 2017
VICTORIA L.
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AWESOME SERVICE
July 4, 2017

AWESOME SERVICE. Even offered rush delivery for forgetful minds like me.

Date of experience: July 4, 2017
Florida
1 review
0 helpful votes
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Watch for alot of extra fees added just for paying online. My advice is to Mail or go pay in person.

Date of experience: July 4, 2017
ETAGS I. — eTags Rep
over a year old

Hi Page, we apologize that you have had an unsatisfactory experience but are glad that you spoke with a one of our Customer service agents. We understand you may not be in need of our services and we respect that. Should you need any additional assistance, please do not hesitate to contact us again.

Paul S.
0 reviews
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I don't believe you should charge us a credit card fee. The MVA should budget that into their expenses.

Date of experience: July 4, 2017
Florida
3 reviews
0 helpful votes
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Rhis service is Great with fast service, I have my new tag in no time... Easy to handle and the process went very smoothly. I'll keep using it.
/_

Date of experience: July 3, 2017
MARCIA D.
0 reviews
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Thanks
July 3, 2017

Thanks

Date of experience: July 3, 2017
DANIELLE G.
0 reviews
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Quick and easy!
July 3, 2017

Quick and easy! Thank you.

Date of experience: July 3, 2017
Maria B.
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Its good
July 3, 2017

Its good

Date of experience: July 3, 2017
EDWARD M.
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Very well done for a Communist state
July 3, 2017

Very well done for a Communist state

Date of experience: July 3, 2017
DAVID S.
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Very nice!
July 3, 2017

Very nice!

Date of experience: July 2, 2017
allan s.
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Fast and easy
July 2, 2017

Fast and easy

Date of experience: July 2, 2017
Stephen F.
0 reviews
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Efficient
July 2, 2017

Efficient- if it works! And now that the tags have arrived I can say that eTags works very well. Easy application. Fast delivery. Thank you

Date of experience: July 2, 2017
Ohio
1 review
0 helpful votes
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Got directed to this site through google. Even attempted inputting DMV website address and was still directed to this service. I thought the DMV gave up and decided to go with an outside company for registration services. WRONG! This is a re-seller service that charges about $35 over what the DMV does. I tried again (after making this unfortunate purchase) using the DMV address with the MSN search engine and VIOLA! I landed the DMV site. Beware this is just an expensive re-seller service. With regret / Tom W

Date of experience: July 1, 2017
ETAGS I. — eTags Rep
over a year old

Hi Tom, we are sorry to hear that you have had an unsatisfactory experience. While we do disclose that we are a private company both before and after an order is placed we want to make sure that any concerns and misconceptions you may have are addressed. Your opinion and satisfaction are important to us and so we would appreciate your additional communication with our Customer Service team by phone or email. Hope to hear from you soon.

Penny C.
0 reviews
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QuicK and easy
June 30, 2017

QuicK and easy.

Date of experience: June 29, 2017
Lisa B.
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I was not given an option to change my address while renewing.

Date of experience: June 29, 2017