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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Quick and easy
July 6, 2017

If you don't want to wait in line at the tag office this is the way to do it. It's quick and easy just pay and wait until it gets delivered to your house. I would recommend this to anyone who is doing their tags.

Date of experience: July 6, 2017
Patricia G.
0 reviews
0 helpful votes
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Easy to follow
July 6, 2017

Easy to follow

Date of experience: July 6, 2017
LAVERNE S.
0 reviews
0 helpful votes
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Appreciate the ease of this method of renewal.

Date of experience: July 6, 2017
California
1 review
0 helpful votes
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Very fast
July 6, 2017

I received my tag in record time, and the site was very easy to navigate, but the price was a little steep for a 1997 Buick.

Date of experience: July 6, 2017
Lonel G.
0 reviews
0 helpful votes
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Great
July 6, 2017

Great

Date of experience: July 5, 2017
Ignacio D.
0 reviews
0 helpful votes
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Very easy to follow,excellent
July 6, 2017

Very easy to follow,excellent

Date of experience: July 5, 2017
Heather A.
0 reviews
0 helpful votes
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Easy and quick!
July 6, 2017

Easy and quick! Scam for money. Could have went to dmv and saved $30

Date of experience: July 5, 2017
Lazarus H.
0 reviews
0 helpful votes
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Great!
July 5, 2017

Great!

Date of experience: July 5, 2017
Florida
1 review
0 helpful votes
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Double convenience charge for my two tags and double shipping charge. Unacceptable! Why couldn't they put both tags in one package! Will never use it again!

Date of experience: July 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Ziggie, thanks for your feedback and we apologize that you have not had a satisfactory experience. Each tag is mailed out in its own packaging. We will, however, pass your comments on to our processing team and see where we can make improvements to assure we are as efficient and cost-conscious as possible. Take Care and Drive Safely.

Maribeth S.
0 reviews
0 helpful votes
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Fine
July 5, 2017

Fine.

Date of experience: July 5, 2017
Denise G.
0 reviews
0 helpful votes
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Big disappointment when saw your fees at the end.

Date of experience: July 5, 2017
Hawaii
1 review
0 helpful votes
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Amazing Experience
July 6, 2017

This was the easiest process ever! I received my tags in 2 days. I feel like I got back 5 hours of my life in not having to go into the DMV, even if I did schedule an appointment. This took 15 minutes or less to accomplish, from the comfort of my computer chair. Thank you.

Date of experience: July 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi LaShell, thanks for your feedback. We couldn't agree more; time is precious. We are glad that eTags' services was able to give you a little of that back and you in turn have given us more to look forward to as we look to continue to improve DMV related transactions with every person we can help. Cheesy, we know, but its the truth. Take Care and Drive Safely.

Patricia S.
0 reviews
0 helpful votes
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Easy to work on this ap
July 5, 2017

Easy to work on this ap

Date of experience: July 5, 2017
Florida
1 review
0 helpful votes
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A big scam
July 5, 2017

I never write reviews but I want to tell everyone to stay away from this company. They present their website like a dmv website, show reasonable prices but they surprise you big time once the final amount is adjusted.

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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I will mail or go to pay in person in the future... Why is it alright to scam even those on a limited income? You should be ashamed... everyone wants to make a buck these days, even your company, who seems to have taken over, what appeared to be normal DMV fees... What in the hell has our Country come to. Our Government has shown over and over that they could care less about the average consumer. You want 100 words, well too bad, this is all I have to say.

Date of experience: July 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Beverly, we are a private company and, while we cannot control what the government is doing we can help with address your concerns regarding your use of our service. Please contact our support team directly by phone or email and one of our Customer Service representatives will be sure to assist you.

Florida
1 review
0 helpful votes
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Everything worked out perfectly. My Order showed up on time. The whole transaction was easy and direct. I will not be waiting in line at the tag office anymore. I highly recommend this service to anyone who wants to avoid the lines.

Date of experience: July 5, 2017
ETAGS I. — eTags Rep
over a year old

Hi Jonathan, thanks for your feedback. Waiting in lines is soo 1990s... Well, that is not totally true but eTags is working to help eliminate that with DMV related transactions. We look forward to serving you again in the future should you be in need of an alternate form of renewal. Take Care and Drive Safely.

MILES A.
0 reviews
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Easier then I have ever done
July 5, 2017

Easier then I have ever done

Date of experience: July 5, 2017
john c.
0 reviews
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Quick easy and fast
July 5, 2017

Quick easy and fast

Date of experience: July 5, 2017
LORI L.
0 reviews
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This is so simple
July 5, 2017

This is so simple. Love the reminders and how easy the renewal process has become

Date of experience: July 5, 2017
Don C.
0 reviews
0 helpful votes
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Your fee nearly doubled the the price of the renewal cost. I will NOT use your service in the future

Date of experience: July 5, 2017