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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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If you don't want to wait in line at the tag office this is the way to do it. It's quick and easy just pay and wait until it gets delivered to your house. I would recommend this to anyone who is doing their tags.
Easy to follow
Appreciate the ease of this method of renewal.
Great
Very easy to follow,excellent
Easy and quick! Scam for money. Could have went to dmv and saved $30
Great!
Double convenience charge for my two tags and double shipping charge. Unacceptable! Why couldn't they put both tags in one package! Will never use it again!
Fine.
Big disappointment when saw your fees at the end.
This was the easiest process ever! I received my tags in 2 days. I feel like I got back 5 hours of my life in not having to go into the DMV, even if I did schedule an appointment. This took 15 minutes or less to accomplish, from the comfort of my computer chair. Thank you.
Hi LaShell, thanks for your feedback. We couldn't agree more; time is precious. We are glad that eTags' services was able to give you a little of that back and you in turn have given us more to look forward to as we look to continue to improve DMV related transactions with every person we can help. Cheesy, we know, but its the truth. Take Care and Drive Safely.
Easy to work on this ap
I never write reviews but I want to tell everyone to stay away from this company. They present their website like a dmv website, show reasonable prices but they surprise you big time once the final amount is adjusted.
I will mail or go to pay in person in the future... Why is it alright to scam even those on a limited income? You should be ashamed... everyone wants to make a buck these days, even your company, who seems to have taken over, what appeared to be normal DMV fees... What in the hell has our Country come to. Our Government has shown over and over that they could care less about the average consumer. You want 100 words, well too bad, this is all I have to say.
Hi Beverly, we are a private company and, while we cannot control what the government is doing we can help with address your concerns regarding your use of our service. Please contact our support team directly by phone or email and one of our Customer Service representatives will be sure to assist you.
Everything worked out perfectly. My Order showed up on time. The whole transaction was easy and direct. I will not be waiting in line at the tag office anymore. I highly recommend this service to anyone who wants to avoid the lines.
Hi Jonathan, thanks for your feedback. Waiting in lines is soo 1990s... Well, that is not totally true but eTags is working to help eliminate that with DMV related transactions. We look forward to serving you again in the future should you be in need of an alternate form of renewal. Take Care and Drive Safely.
Easier then I have ever done
Quick easy and fast
This is so simple. Love the reminders and how easy the renewal process has become
Your fee nearly doubled the the price of the renewal cost. I will NOT use your service in the future
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Ziggie, thanks for your feedback and we apologize that you have not had a satisfactory experience. Each tag is mailed out in its own packaging. We will, however, pass your comments on to our processing team and see where we can make improvements to assure we are as efficient and cost-conscious as possible. Take Care and Drive Safely.