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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Vcool
This was a awesome service. I work a lot and can't always get to the DMV.
It was nice and fast when i was waiting for the tags i got a call saying it was a bad address so i had to take time out of my day to call to try and get them sent to me
Very easy
Could not make sure my 2014 Dodge was not renewed.
I am an amputee and have a handicap sticker. I would like to have a handicap license plate
I have to assume the 2014 Dodge was cancelled as I was not charged for it!
My question about the License plate has not been answered! I am very disapointed about that and also the fact I was fooled as I did not know I would be paying $2o.oo or so more than dealing direct with Fl. Moter Veh. I was not in a rush ad felt cheated!
Service fees seem a bit high at nearly 50% of the registration fees. Although it proved to be a very good service, Minor issues were easily resolved when I read my tags to have S's when they were 5's. Very timely delivery and thoughtful followup.
Very convenient service
Too many fees added on
Easy
Fast and Easy but misleading about what you will actually be paying.
I had to fill out my order several times only to have it canceled on me. It took me calling to know that I had something due on my sunpass that was unpaid. It would have been nice to have had at least an email saying it was canceled but I had to check the status to find out that it had happened. Also it would have been nice not to have to call to get the information of why it had been canceled since I started the process of 6/22 and it took almost an extra month to get my tag.
It was very helpful thanks
Very convent, price a little high, a sign of the times, but beats waiting for hours at DMV
Thank you
It was very easy and quick to renew my registration this way. Thank you.
Timely... easy... lots easier then going to DMV...
I will tell everyone about it.
Thank you very much
Was expecting a faster shipment but they didnt do to bad anyways
The entire experience from start to finish was easy, hassle free and FAST! 10/10 would recommend to anyone who needs to renew registration!
Easy and fast I will renew every year and recommendations to friends and family...
VERY GOOD! BUT EXPENSIVE! THOUGHT YOU WHERE THE STATE OF FLORIDA, O'WELL!
Your format does not allow me to put in a second birthdate; my wife and I are co-oowners of the cars. I was able to put in two names in the name of owner field but then could not put in both birthdates
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

