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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Thomas H.
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Vcool
July 21, 2017

Vcool

Date of experience: July 21, 2017
Bruce W.
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This was a awesome service
July 21, 2017

This was a awesome service. I work a lot and can't always get to the DMV.

Date of experience: July 21, 2017
louis p.
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It was nice and fast when i was waiting for the tags i got a call saying it was a bad address so i had to take time out of my day to call to try and get them sent to me

Date of experience: July 21, 2017
Stephan P.
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Very easy
July 21, 2017

Very easy

Date of experience: July 21, 2017
LAWRENCE S.
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Could not make sure my 2014 Dodge was not renewed.
I am an amputee and have a handicap sticker. I would like to have a handicap license plate
I have to assume the 2014 Dodge was cancelled as I was not charged for it!
My question about the License plate has not been answered! I am very disapointed about that and also the fact I was fooled as I did not know I would be paying $2o.oo or so more than dealing direct with Fl. Moter Veh. I was not in a rush ad felt cheated!

Date of experience: July 21, 2017
Clark H.
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Service fees seem a bit high at nearly 50% of the registration fees. Although it proved to be a very good service, Minor issues were easily resolved when I read my tags to have S's when they were 5's. Very timely delivery and thoughtful followup.

Date of experience: July 21, 2017
Leroy L.
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Very convenient service
July 21, 2017

Very convenient service

Date of experience: July 21, 2017
Suezette W.
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Too many fees added on
July 21, 2017

Too many fees added on

Date of experience: July 21, 2017
MIROSLAW K.
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Easy
July 21, 2017

Easy

Date of experience: July 21, 2017
Brianne B.
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Fast and Easy but misleading about what you will actually be paying.

Date of experience: July 21, 2017
SCOTT I.
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I had to fill out my order several times only to have it canceled on me. It took me calling to know that I had something due on my sunpass that was unpaid. It would have been nice to have had at least an email saying it was canceled but I had to check the status to find out that it had happened. Also it would have been nice not to have to call to get the information of why it had been canceled since I started the process of 6/22 and it took almost an extra month to get my tag.

Date of experience: July 21, 2017
yoan P.
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It was very helpful thanks
July 21, 2017

It was very helpful thanks

Date of experience: July 20, 2017
Carol A.
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Very convent, price a little high, a sign of the times, but beats waiting for hours at DMV
Thank you

Date of experience: July 20, 2017
Mildred M.
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It was very easy and quick to renew my registration this way. Thank you.

Date of experience: July 20, 2017
Pennsylvania
1 review
0 helpful votes
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Vespa tag
July 21, 2017

Timely... easy... lots easier then going to DMV...

I will tell everyone about it.
Thank you very much

Date of experience: July 20, 2017
Raquel M.
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Was expecting a faster shipment but they didnt do to bad anyways

Date of experience: July 20, 2017
Illinois
1 review
0 helpful votes
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AWESOME!
July 21, 2017

The entire experience from start to finish was easy, hassle free and FAST! 10/10 would recommend to anyone who needs to renew registration!

Date of experience: July 20, 2017
Florida
1 review
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Excellent service
July 21, 2017

Easy and fast I will renew every year and recommendations to friends and family...

Date of experience: July 20, 2017
WILLIAM M.
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VERY GOOD!
July 20, 2017

VERY GOOD! BUT EXPENSIVE! THOUGHT YOU WHERE THE STATE OF FLORIDA, O'WELL!

Date of experience: July 20, 2017
Joseph F.
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Your format does not allow me to put in a second birthdate; my wife and I are co-oowners of the cars. I was able to put in two names in the name of owner field but then could not put in both birthdates

Date of experience: July 19, 2017