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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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CARLOS R.
0 reviews
0 helpful votes
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LO MEJOR EN CUALQUIER SENTIDO
July 25, 2017

LO MEJOR EN CUALQUIER SENTIDO. RÁPIDO FÁCIL Y NO COLA Y PÉRDIDA DE TIEMPO. GRACIAS

Date of experience: July 25, 2017
Florida
1 review
0 helpful votes
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Easy but expensive
July 25, 2017

I enjoyed the whole process, but my total price is what I'm unhappy about. $72 for only 1 year is what I paid, 2 years is only $60. I feel like I could have gotten more for the price I was charged.

Date of experience: July 25, 2017
Florida
1 review
0 helpful votes
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The transaction couldn't have been easier! Plus I got my new registration in the mail within just a couple of days.

Date of experience: July 24, 2017
ETAGS I. eTags Rep
over a year old

Hi Devona, sorry to hear that you have had an unsatisfactory experience but it doesn't look to have been with us. We issue vehicle registrations in paper envelopes. However, if you do have an order with us that you would like assistance with, please do not hesitate to call or email us. Thanks and best of luck with that.

John R.
3 reviews
0 helpful votes
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The tax part,,was confuzing,,,never again
July 24, 2017

The tax part,,was confuzing,,,never again

Date of experience: July 24, 2017
Curtis L.
0 reviews
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Great
July 24, 2017

Great

Date of experience: July 24, 2017
JESSE R.
0 reviews
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Super easy but high fees
July 24, 2017

Super easy but high fees

Date of experience: July 24, 2017
Pennsylvania
1 review
0 helpful votes
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The process was easy and easy. However, I wish that one could do the the entire registration process online.

Date of experience: July 24, 2017
Florida
1 review
0 helpful votes
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Excellent, fast service, but expensive. For people with little time, it may be worth it. Will probably use them again next time.

Date of experience: July 24, 2017
lois h.
0 reviews
0 helpful votes
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No problems and I'm pretty stupid
July 24, 2017

No problems and I'm pretty stupid.

Date of experience: July 24, 2017
MaRGARET M.
0 reviews
0 helpful votes
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Was upset as I was on the wrong sight however etGS WEREGREAT AND RECEIVED MY TAGS WITH IN A FEW DAY AND ALSO REFUNED ME $19,95 NO COMPLAINTSHJ

Date of experience: July 23, 2017
elaine k.
0 reviews
0 helpful votes
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Fast and easy I used eTags for the first time last week. It is very easy to understand everything you are asked. I received my tags and new registration within three days of ordering. I will definitely use their service again. I will recommend their site to everyone I talk to.

Date of experience: July 23, 2017
Matthew M.
0 reviews
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Good process
July 23, 2017

Good process

Date of experience: July 23, 2017
Shane G.
0 reviews
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MOM, upside down...
July 23, 2017

MOM, upside down...

Date of experience: July 23, 2017
Gary M.
0 reviews
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It was quick and easy so far Thanks
July 22, 2017

It was quick and easy so far Thanks

Date of experience: July 22, 2017
Florida
2 reviews
0 helpful votes
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The price was a little higher, but I appreciated the ease and of ordering from my own home. The tags & registration came very quickly, and I appreciated the follow-up response. Last year on-line registration lost my stickers. This year was a breeze.

Date of experience: July 22, 2017
Jaclyn C.
0 reviews
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Quickest I have ever done a renewal
July 22, 2017

Quickest I have ever done a renewal.

Date of experience: July 21, 2017
MARGARET Z.
0 reviews
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QUICK AND EASY but it seemed extra charges were added and it still took 4 days to arrive! Delivery was definitely not as expected after I paid the extra money for speedy delivery. But I thought I had until the end of the month...I didn't realize they expired on my birthday. And alls well now.

Date of experience: July 21, 2017
AARON K.
0 reviews
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Very convenient
July 22, 2017

Very convenient. Thanks!

Date of experience: July 21, 2017
Thomas H.
0 reviews
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Vcool
July 21, 2017

Vcool

Date of experience: July 21, 2017
Bruce W.
0 reviews
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This was a awesome service
July 21, 2017

This was a awesome service. I work a lot and can't always get to the DMV.

Date of experience: July 21, 2017