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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Maryland
1 review
0 helpful votes
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I am disgusted that I vastly overpaid for these tags when I could have mailed in my money to the Vehicle Registration office directly AND SAVED $30!. This is a scam and I will tell others not to use your service. I will phone the agency and let them know that we do not appreciate this. We should not have to pay extra to mail in our renewal online.

Date of experience: August 18, 2017
Thomas G.
0 reviews
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Happy to donthis while out of town
August 18, 2017

Happy to donthis while out of town

Date of experience: August 18, 2017
Janet S.
0 reviews
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So efficient!
August 17, 2017

So efficient!

Date of experience: August 17, 2017
DEVIN R.
0 reviews
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Quick and easy
August 17, 2017

Quick and easy

Date of experience: August 17, 2017
Lloyd G.
0 reviews
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Takes a big load off my mind very easy
August 17, 2017

Takes a big load off my mind very easy

Date of experience: August 17, 2017
BARBARA M.
0 reviews
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Quick and easy prodedure
August 17, 2017

Quick and easy prodedure.

Date of experience: August 17, 2017
konica b.
0 reviews
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Everything was quick and efficient
August 17, 2017

Everything was quick and efficient

Date of experience: August 17, 2017
Jeffrey S.
0 reviews
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Your new process charges more than $30 for some unknown fees. Not Happy.

Date of experience: August 17, 2017
Orlando D.
0 reviews
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Process was pretty flawless, although the total amount of my purchase wasn't available initially. Final statement amount was much greater than website indicated at first? Probably just means that communication needs to be smoothed over. But process worked well and sticker/tag arrived promptly. Problem I did have is with the sticker itself -- a DMV issue, not an eTag problem. Adhesive on sticker makes it difficult to remove and then place on plate. Not a good, smooth placement, especially when I consider that it has to last for 2 years.

Date of experience: August 17, 2017
Oscar M.
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Fast and easy
August 17, 2017

Fast and easy. I only miss to have an upfront estimation of total costs, including the etag service and the car registration taxes from DMV.

Date of experience: August 17, 2017
Massachusetts
1 review
0 helpful votes
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This is not a business. I have no clue just what you want on this... if I can figure this out anybody can do this..

Date of experience: August 16, 2017
frederick k.
0 reviews
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Very good
August 17, 2017

Very good

Date of experience: August 16, 2017
Maryland
1 review
0 helpful votes
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You are the Best
August 17, 2017

You took all the possible pain away! Many thanks for your fast and efficient response to my needs

Date of experience: August 16, 2017
thomas d.
0 reviews
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This was quite fast and easy to renew my vehicles. Service charge is excessive

Date of experience: August 16, 2017
JUNE M.
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Quick and easy
August 17, 2017

Quick and easy

Date of experience: August 16, 2017
Robert M.
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I was happy with this service, until I looked again at my invoice. It seems I paid about $25 for nothing. I could have written a check and sent it back with the renewal notice and paid the State of Maryland for one year of auto registration (my Acura is going on 23 years old, and one never knows).

I suspect that eTags.com bribes someone for this concession, by which it traps the unwary. I won't make this mistake next year!

Am I missing something? I would be happy to stand corrected.

Date of experience: August 16, 2017
Dale O.
0 reviews
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Seamless transaction
August 16, 2017

Seamless transaction.

Date of experience: August 16, 2017
Florida
1 review
0 helpful votes
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I love that I get sent a reminder about a month prior and all my info is already stored in the system. So it's as easy as 1-2-3
Within a week I received all the new documents

Date of experience: August 16, 2017
Pilar R.
0 reviews
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So far the best thing ever
August 16, 2017

So far the best thing ever. Saving lots of time and frustration.

Date of experience: August 16, 2017
Rosie M.
0 reviews
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Great!
August 16, 2017

Great! Easy and reliable

Date of experience: August 16, 2017