Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Richard L.
0 reviews
0 helpful votes
Follow Richard L.
Unfollow Richard L.
Share Review
Report Review

It was quick and easy to do
August 16, 2017

It was quick and easy to do. Also just a little to expensive.

Date of experience: August 16, 2017
Louisiana
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Booked with eTg by a fortuitous mistake, thinking it was the FL DOT. I A happy error since it was well worth the relatively small fee. I would use them again when my auto registration is due.

Date of experience: August 15, 2017
Louis H.
0 reviews
0 helpful votes
Follow Louis H.
Unfollow Louis H.
Share Review
Report Review

Good service
August 16, 2017

Good service

Date of experience: August 15, 2017
Diane F.
0 reviews
0 helpful votes
Follow Diane F.
Unfollow Diane F.
Share Review
Report Review

Very good service
August 16, 2017

Very good service. A bit expensive. I was late in renewing so it came in handy. I would recomment

Date of experience: August 15, 2017
Linda P.
0 reviews
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Really cool!
August 15, 2017

Really cool!

Date of experience: August 15, 2017
Mohamed H.
0 reviews
0 helpful votes
Follow Mohamed H.
Unfollow Mohamed H.
Share Review
Report Review

Good, But if I know the total amount that should be paid before paying, it would've been better.

Date of experience: August 15, 2017
Connor N.
0 reviews
0 helpful votes
Follow Connor N.
Unfollow Connor N.
Share Review
Report Review

Shockingly convenient and easy
August 15, 2017

Shockingly convenient and easy

Date of experience: August 15, 2017
Florida
1 review
0 helpful votes
Follow Samuel M.
Unfollow Samuel M.
Share Review
Report Review

Delivered promptly
August 15, 2017

I was satisfied with the process and the delivery response. Worth the Extra fee. I will do it again next year..

Date of experience: August 15, 2017
Michele A.
0 reviews
0 helpful votes
Follow Michele A.
Unfollow Michele A.
Share Review
Report Review

Easy to use
August 15, 2017

Easy to use

Date of experience: August 15, 2017
Beatrice B.
0 reviews
0 helpful votes
Follow Beatrice B.
Unfollow Beatrice B.
Share Review
Report Review

Excellent service
August 15, 2017

Excellent service

Date of experience: August 15, 2017
Roberto R.
0 reviews
0 helpful votes
Follow Roberto R.
Unfollow Roberto R.
Share Review
Report Review

I would like to know that total amount of this order with the additional charges.

Date of experience: August 15, 2017
Laurie B.
0 reviews
0 helpful votes
Follow Laurie B.
Unfollow Laurie B.
Share Review
Report Review

I did not catch the huge service fee
August 15, 2017

I did not catch the huge service fee. I did not have that money to waste at all. I should have gone to the DMV. My mistake. Ouch - horrible service fee.

I made a mistake and should not have gone thru you. I wish I could get that money back and do it all again. I would not go thru etag.

Date of experience: August 15, 2017
District of Columbia
1 review
0 helpful votes
Follow LEROY P.
Unfollow LEROY P.
Share Review
Report Review

Great
August 15, 2017

This was very convenient, considering that I am working away from home. It was easy to setup and make the payment online and soon it was delivered to my home address.

Date of experience: August 15, 2017
Heather A.
0 reviews
0 helpful votes
Follow Heather A.
Unfollow Heather A.
Share Review
Report Review

It was very easy
August 15, 2017

It was very easy

Date of experience: August 15, 2017
LUIS S.
0 reviews
0 helpful votes
Follow LUIS S.
Unfollow LUIS S.
Share Review
Report Review

Fast easy and effective
August 15, 2017

Fast easy and effective

Date of experience: August 15, 2017
MARJORIE B.
0 reviews
0 helpful votes
Follow MARJORIE B.
Unfollow MARJORIE B.
Share Review
Report Review

I was unaware that I could have just mailed my tags via US mail without an additional thirty dollar fee. I thought you represented the Tag State Agency. I will not order again

Date of experience: August 14, 2017
Antonio F.
0 reviews
0 helpful votes
Follow Antonio F.
Unfollow Antonio F.
Share Review
Report Review

I never received my tags :/ (?)
August 14, 2017

I never received my tags :/ (?)

Date of experience: August 14, 2017
Annie G.
0 reviews
0 helpful votes
Follow Annie G.
Unfollow Annie G.
Share Review
Report Review

Quick and simple, but the extra charges were a bit much.

Date of experience: August 14, 2017
Florida
1 review
0 helpful votes
Follow Concetta R.
Unfollow Concetta R.
Share Review
Report Review

Not happy
August 15, 2017

The service fees are ridiculous. Tag cost $59.85 with service fees almost $90.00. Really? I will not ever do that again.

Date of experience: August 14, 2017
JOSE B.
0 reviews
0 helpful votes
Follow JOSE B.
Unfollow JOSE B.
Share Review
Report Review

Very easy
August 14, 2017

Very easy

Date of experience: August 14, 2017