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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Lewis B.
0 reviews
0 helpful votes
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So far so good lets see how it ends!
August 20, 2017

So far so good lets see how it ends! Prices very high not told all costs up front. Service good prices way out of line

Date of experience: August 20, 2017
Rosemary W.
0 reviews
0 helpful votes
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To me the services is to high 65.00 for one tag
August 20, 2017

To me the services is to high 65.00 for one tag

Date of experience: August 20, 2017
Florida
1 review
0 helpful votes
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Great
August 20, 2017

Renewing my tags on line was quick and easy! Too bad it's not going to be so easy to renew my drivers license

Date of experience: August 20, 2017
JEFFREY K.
0 reviews
0 helpful votes
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This was fast, easy, accurate!
August 20, 2017

This was fast, easy, accurate!

Date of experience: August 20, 2017
Florida
1 review
0 helpful votes
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Efficient
August 20, 2017

I received my tags in the time frame I was told I would. I'm happy I was able to order online. It made the process that much easier. I'm sure I will be continuing to do this in the future as well.

Date of experience: August 20, 2017
Felipe R.
0 reviews
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It's been fine, so far
August 20, 2017

It's been fine, so far.

Date of experience: August 19, 2017
Katrina M.
0 reviews
0 helpful votes
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Simple
August 20, 2017

Simple. Easy and fast.

Date of experience: August 19, 2017
Wayne A.
0 reviews
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Standard order process
August 19, 2017

Standard order process

Date of experience: August 19, 2017
Sarah V.
0 reviews
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Great service
August 19, 2017

Great service. Very happy.

Date of experience: August 19, 2017
Janet S.
0 reviews
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It has been fine
August 19, 2017

It has been fine

Date of experience: August 19, 2017
Arthur N.
0 reviews
0 helpful votes
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Appreciate the service
August 19, 2017

Appreciate the service

Date of experience: August 18, 2017
MARTHA S.
0 reviews
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Was great!
August 19, 2017

Was great!

Date of experience: August 18, 2017
steven c.
0 reviews
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Very easy navigation
August 19, 2017

Very easy navigation

Date of experience: August 18, 2017
Marshall M.
0 reviews
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I never was very clear as to whether or not I was going to get the yellow tag the word registration without the word tag repeatedly was misleading. I surely hope I get the yellow tag, thank you.

Date of experience: August 18, 2017
Robert W.
3 reviews
0 helpful votes
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Great service, but way too much of a charge for the service.

Date of experience: August 18, 2017
D H.
0 reviews
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Everything was great!
August 18, 2017

Everything was great! Will use again

Date of experience: August 18, 2017
Charles D.
2 reviews
0 helpful votes
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Funtastic, great service, after looking at my bill, I think I was overcharged

Date of experience: August 18, 2017
charles j.
0 reviews
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Thanks
August 18, 2017

Thanks

Date of experience: August 18, 2017
Florida
1 review
0 helpful votes
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While I do have to say that it is a legit website and I did get my tag renewal, I clicked on it because I thought it was the new and only option. It does not just cost $19 --the shipping and credit card fee add up. I finally found the right website (after paying through e-tags) that is provided by the department of transportation where you can do it online too, for just the credit card fee. Just letting others know of the options would be great.

Date of experience: August 18, 2017
Yvonne W.
0 reviews
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Not bad
August 18, 2017

Not bad

Date of experience: August 18, 2017