Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

ASHLEY B.
0 reviews
0 helpful votes
Follow ASHLEY B.
Unfollow ASHLEY B.
Share Review
Report Review

Reminded me, took less than 2 minutes to do the shipping order was wrong and I had a chance to speak with a rep...she wasn't great at all id rather deal with going through a rough machine than call the call center she wasn't or really helpful to make me feel confident about me getting my order but I got my tags and that's all that matters

Date of experience: October 1, 2017
Florida
1 review
0 helpful votes
Follow Marie B.
Unfollow Marie B.
Share Review
Report Review

I loved the convenience and quickness.The one thing that surprise me was paying additional charge for processing, But that's OK I'll do it again'

Marie B.

Date of experience: October 1, 2017
Florida
1 review
0 helpful votes
Follow james o.
Unfollow james o.
Share Review
Report Review

Etag renewal
October 2, 2017

Have used the last 2 renewals and it was fast and easy! Will continue to use this method of renewing my license etags.

Date of experience: October 1, 2017
GERALDINE D.
0 reviews
0 helpful votes
Follow GERALDINE D.
Unfollow GERALDINE D.
Share Review
Report Review

Easy, quick way to renew
October 1, 2017

Easy, quick way to renew

Date of experience: October 1, 2017
helen r.
0 reviews
0 helpful votes
Follow helen r.
Unfollow helen r.
Share Review
Report Review

Fast
October 1, 2017

Fast

Date of experience: October 1, 2017
ROBERT S.
0 reviews
0 helpful votes
Follow ROBERT S.
Unfollow ROBERT S.
Share Review
Report Review

Quick and easy!
October 1, 2017

Quick and easy!

Date of experience: September 30, 2017
Will L.
0 reviews
0 helpful votes
Follow Will L.
Unfollow Will L.
Share Review
Report Review

Smooth
October 1, 2017

Smooth
Fast

Date of experience: September 30, 2017
Florida
1 review
0 helpful votes
Follow Marjorie M.
Unfollow Marjorie M.
Share Review
Report Review

Jokes on you!
October 1, 2017

No mam will y'all be charging me 36$ plus my state fee! Put a block on my card and will be receiving my new card in the mail soon, haha! Y'all almost had it!

Date of experience: September 30, 2017
California
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Legally Robbed
October 1, 2017

I was made to feel I had to use your service. That is the only way I agreed to it. My registration renewal was $175.00 total. I should have had to pay ONLY $175.00. But I was forced to pay you $211.20. That's an additional $36.20 for what?
Why could I not have been mailed the sticker at no additional fee.

Date of experience: September 30, 2017
Maria N.
0 reviews
0 helpful votes
Follow Maria N.
Unfollow Maria N.
Share Review
Report Review

Quick and easy!
October 1, 2017

Quick and easy! Too expensive

Date of experience: September 30, 2017
Pennsylvania
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

Convenient and fast!
October 1, 2017

This is the only way I will ever renew my tag in the future! Easy, timely, and so convenient to just do from home! Very happy!

Date of experience: September 30, 2017
Ebrahim S.
0 reviews
0 helpful votes
Follow Ebrahim S.
Unfollow Ebrahim S.
Share Review
Report Review

Good
September 30, 2017

Good

Date of experience: September 30, 2017
Paula C.
0 reviews
0 helpful votes
Follow Paula C.
Unfollow Paula C.
Share Review
Report Review

It was nice to have the option of renewing for 1 year vs. 2. Thank you. The ease of renewing on your website is great.

Date of experience: September 30, 2017
Lawrence R.
0 reviews
0 helpful votes
Follow Lawrence R.
Unfollow Lawrence R.
Share Review
Report Review

VERY EASY, VERY QUICK, VERY EXPENSIVE
September 30, 2017

VERY EASY, VERY QUICK, VERY EXPENSIVE. RENEWAL FEW $70, YOUR CHARGES ADDED $40 OVER RENEWAL FEE. WON'T BE USING SERVICE AGAIN, GREEDY PIGS.

Date of experience: September 30, 2017
Florida
2 reviews
1 helpful vote
Follow Dorinda W.
Unfollow Dorinda W.
Share Review
Report Review

Etags
October 1, 2017

Love the convenience of renewing my car registration with Etags! So quick and easy! The site is very intuitive!

Date of experience: September 30, 2017
Florida
1 review
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Share Review
Report Review

I was way overcharged for this service. My yearly renewal was for $36.85. You charged me another $19.95 for processing and another $2.50 for a card convenience fee? Since when is it convenient for me to pay a bill, which BTW, ended up being over $60.00? Never have I paid that much to renew my tag and registration! This is an absolute outrage and I think this is price gouging and should be investigated.

Date of experience: September 30, 2017
Florida
1 review
0 helpful votes
Follow pat m.
Unfollow pat m.
Share Review
Report Review

Ripped off!
September 30, 2017

Ripped off. Fee outrageous. Will never use again!
Unfortunately the state gives you no other options to renew on line.

Date of experience: September 30, 2017
Florida
1 review
0 helpful votes
Follow Shane y.
Unfollow Shane y.
Share Review
Report Review

Fast
October 1, 2017

Good the service was fast easy simple but wa very expensive and process was misleading about the cost

Date of experience: September 30, 2017
Georgia
1 review
0 helpful votes
Follow Patricia A.
Unfollow Patricia A.
Share Review
Report Review

CONVENIENT
October 1, 2017

The price is high with all the added taxes and fees. It was convenient but noticed the tags were expiring in two weeks and didn't want to drive 35 minutes to stand in line. Probably would not do it this was except as an emergency.

Date of experience: September 30, 2017
LONNIE G.
0 reviews
0 helpful votes
Follow LONNIE G.
Unfollow LONNIE G.
Share Review
Report Review

Great service
September 30, 2017

Great service. Also what do i do upon the death of my husband and put my name on all registrations? He passed on 3/25/17

Date of experience: September 30, 2017