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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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213,408 reviews

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Florida
1 review
0 helpful votes
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I have been using etags for a little over 4 years now and I just say that they have never let me down. I like the convenience of not standing in long lines and they always send me reminders within enough time to get my renewal processes done so that I don't have a relapse in time of expiration. They provide you with a downloadable version at time of purchase just in case you may need it before the actual registration comes in. I love them and will continue to use them for as long as I can. Definitely will recommend their services to everyone.

Date of experience: October 3, 2017
ETAGS I. eTags Rep
over a year old

Hi Rosa, you make us Blush. Thanks for your feedback and so glad to hear that you find you find our service of value. Looking forward to helping you with future renewals. Take Care and Drive Safely.

RENA G.
0 reviews
0 helpful votes
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GREAT!
October 3, 2017

GREAT!

Date of experience: October 3, 2017
Milagros F.
0 reviews
0 helpful votes
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Excellent and very user friendly
October 3, 2017

Excellent and very user friendly. A Bit expensive.

Date of experience: October 3, 2017
Minnesota
1 review
0 helpful votes
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This definitely simplifies my life! I would highly recommend this method to any full-time mother, employee and partner!

Date of experience: October 3, 2017
RICHARD G.
0 reviews
0 helpful votes
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Very easy,quick process
October 3, 2017

Very easy,quick process

Date of experience: October 3, 2017
Florida
1 review
0 helpful votes
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It is nice not to have to stand in line. I work days and it's hard to get time off. So thank you for providing this service.

Date of experience: October 3, 2017
Minnesota
1 review
0 helpful votes
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Easy
October 3, 2017

It was an easy process. I had received my tag in a timely manner and the customer service representatives were very kind.

Date of experience: October 2, 2017
Florida
1 review
0 helpful votes
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Next year I will be ordering my tags by mail. It should be cheaper for us to get them online. What's up with the upcharge anyway.

Date of experience: October 2, 2017
ETAGS I. eTags Rep
over a year old

Hi Bill, sorry to hear that you had had an unsatisfactory experience. Convenience does come at a cost from employing website developers and designers to staffing an entire customer support team. However, we know that our service isn't for everyone and so we definitely recommend renewing via your state website when you can. Thanks for your feedback and drive safely.

Florida
1 review
0 helpful votes
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Rec'd the renewal sticker and a form to send back to verify the replacement plate before they will send it, but no address to send to, no envelope, no stamp. Left a message after calling twice, but no call back. Submitted question online, no word yet. The fees are ridiculously high. We will never use this service again as long as we will be able to renew in person at our County offices.

Date of experience: October 2, 2017
ETAGS I. eTags Rep
over a year old

Hi Joe, sorry to hear that you have had an unsatisfactory experience. We will certainly address the failure to provide proper instructions and resources for personalized plates. And it is highly unusual that you would not have hard from our Customer Support representatives by phone or email at least within 24 hours of contacting us. We want to make sure that your concerns are addressed. If you can, please call or email us again or message us your order ID or plate here and we will follow up with you.

New Jersey
1 review
0 helpful votes
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Easy peasy
October 3, 2017

Under $25 within a week in the mail can beat that thank you guys really saves a lot of time and money I wish a lot of things were this easy

Date of experience: October 2, 2017
John H.
0 reviews
0 helpful votes
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COULD NOT HAVE BEEN EASIER
October 2, 2017

COULD NOT HAVE BEEN EASIER

Date of experience: October 2, 2017
New Jersey
1 review
0 helpful votes
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Did not get sticker for tag. Have been trying to contact someone, but never can talk to a live person.

Date of experience: October 2, 2017
Florida
1 review
0 helpful votes
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Great Fast Service
October 2, 2017

Second time using ETag
Fast online service, easy to do, accurate, no dealing with people if that's your thing, I will be back, Thanks E-Tag

Also Recommended by City of Sunrise, FL

Date of experience: October 2, 2017
Tennessee
1 review
0 helpful votes
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Eficiente, amable,
October 2, 2017

Gracias por todo. Si pudieran enviarme un correo cómo que mi registration está vijente activa hasta el 2018. En lo que resuelvo el problema ya que se me perdió nunca llego Bendiciones

Date of experience: October 2, 2017
DAVID R.
0 reviews
0 helpful votes
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Very fast, and easy
October 2, 2017

Very fast, and easy

Date of experience: October 2, 2017
JEANETTE S.
0 reviews
0 helpful votes
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Fast and easy to update to eliminate a prior vehicle. Appreciate the reminders to avoid late renewal registration.
Prompt, accurate and eliminates the waiting for the DMV...wasted hours of my life I will never get back!
Thank you, JS

Date of experience: October 2, 2017
Shirley C.
0 reviews
0 helpful votes
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This is a very easy, nice way to renew my registration

Date of experience: October 2, 2017
Louisiana
1 review
0 helpful votes
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Convenient
October 2, 2017

It's quick, easy and convenient and can be done at home with no hassle. I would recommend this site to anyone.

Date of experience: October 2, 2017
Maryann H.
0 reviews
0 helpful votes
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Very good
October 2, 2017

Very good

Date of experience: October 1, 2017
ALLYSON M.
0 reviews
0 helpful votes
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EZ and efficient
October 1, 2017

EZ and efficient

Date of experience: October 1, 2017