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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I have been using etags for a little over 4 years now and I just say that they have never let me down. I like the convenience of not standing in long lines and they always send me reminders within enough time to get my renewal processes done so that I don't have a relapse in time of expiration. They provide you with a downloadable version at time of purchase just in case you may need it before the actual registration comes in. I love them and will continue to use them for as long as I can. Definitely will recommend their services to everyone.
GREAT!
Excellent and very user friendly. A Bit expensive.
This definitely simplifies my life! I would highly recommend this method to any full-time mother, employee and partner!
Very easy,quick process
It is nice not to have to stand in line. I work days and it's hard to get time off. So thank you for providing this service.
Next year I will be ordering my tags by mail. It should be cheaper for us to get them online. What's up with the upcharge anyway.
Hi Bill, sorry to hear that you had had an unsatisfactory experience. Convenience does come at a cost from employing website developers and designers to staffing an entire customer support team. However, we know that our service isn't for everyone and so we definitely recommend renewing via your state website when you can. Thanks for your feedback and drive safely.
Rec'd the renewal sticker and a form to send back to verify the replacement plate before they will send it, but no address to send to, no envelope, no stamp. Left a message after calling twice, but no call back. Submitted question online, no word yet. The fees are ridiculously high. We will never use this service again as long as we will be able to renew in person at our County offices.
Hi Joe, sorry to hear that you have had an unsatisfactory experience. We will certainly address the failure to provide proper instructions and resources for personalized plates. And it is highly unusual that you would not have hard from our Customer Support representatives by phone or email at least within 24 hours of contacting us. We want to make sure that your concerns are addressed. If you can, please call or email us again or message us your order ID or plate here and we will follow up with you.
Under $25 within a week in the mail can beat that thank you guys really saves a lot of time and money I wish a lot of things were this easy
COULD NOT HAVE BEEN EASIER
Did not get sticker for tag. Have been trying to contact someone, but never can talk to a live person.
Second time using ETag
Fast online service, easy to do, accurate, no dealing with people if that's your thing, I will be back, Thanks E-Tag
Also Recommended by City of Sunrise, FL
Gracias por todo. Si pudieran enviarme un correo cómo que mi registration está vijente activa hasta el 2018. En lo que resuelvo el problema ya que se me perdió nunca llego Bendiciones
Very fast, and easy
Fast and easy to update to eliminate a prior vehicle. Appreciate the reminders to avoid late renewal registration.
Prompt, accurate and eliminates the waiting for the DMV...wasted hours of my life I will never get back!
Thank you, JS
This is a very easy, nice way to renew my registration
It's quick, easy and convenient and can be done at home with no hassle. I would recommend this site to anyone.
Very good
EZ and efficient
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Rosa, you make us Blush. Thanks for your feedback and so glad to hear that you find you find our service of value. Looking forward to helping you with future renewals. Take Care and Drive Safely.