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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Maylen M.
0 reviews
0 helpful votes
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Love the convenience of online service
November 14, 2017

Love the convenience of online service. Wish cost associated was a little better.

Date of experience: November 14, 2017
Rosemarie L.
0 reviews
0 helpful votes
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Fast Service
November 14, 2017

Fast Service. Easy process.

Date of experience: November 14, 2017
Florida
1 review
0 helpful votes
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Muy caro y muy demorado
November 13, 2017

Hice la solicitud el día primero y no he recibido nada, jamas se lo recomendare a nadie, es mejor ir a una oficina de transito

Date of experience: November 13, 2017
ETAGS I. — eTags Rep
over a year old

Hola Miguel, disculpas de parte de todos aca que no ha recibido su registracion. Por favor llamenos or mandenos un correo electronico lo mas pronto que pueda para que podamos ordenarle un reemplaso.

Tori D.
0 reviews
0 helpful votes
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So easy!
November 13, 2017

So easy! Seriously!

Date of experience: November 13, 2017
Florida
1 review
1 helpful vote
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In a hurry? If not, they are the ripoff experts. They take advantage of the fact that we must have tags. Those of us who are disabled cannot always get to the tag agency. Shame on them!

Date of experience: November 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Mary, sorry to hear that you have not had a satisfactory experience. You are correct though that our service is most often of value when you are in a hurry or have other special circumstance around renewing. We charge extra fees becuase, as a private company, we provide additional services that the DMV does not. However, if you can renew directly with the DMV online or in person, we certainly recommend you do that. Take care and drive safely.

California
1 review
0 helpful votes
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NOT HAPPY
November 13, 2017

Still have not received the E tags and paid the $14.99 I should get a refund, just wanted them before the dead line

Date of experience: November 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Mary, we are sorry to hear that you have not received your tags. If you paid for the priority shipping, there will be a tracking number which we can use to locate the package. Please contact our support team at your earliest convenience for assistance with this.

Colorado
1 review
1 helpful vote
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If the new charges are meant to stop ordering on line, then you have succeeded - at least with me. The method of the additional fees is quite sneaky. Had no clue how much until I received my receipt.

Date of experience: November 13, 2017
Kevan M.
0 reviews
0 helpful votes
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Was easy to renew
November 13, 2017

Was easy to renew. The extra fees are annoying.

Date of experience: November 12, 2017
Robert A.
2 reviews
0 helpful votes
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Website well planned and easy to use
November 13, 2017

Website well planned and easy to use. I will never use e tags again you charge to much.

Date of experience: November 12, 2017
Mauricio A.
0 reviews
0 helpful votes
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Time will tell regarding satisfaction
November 13, 2017

Time will tell regarding satisfaction

Date of experience: November 12, 2017
Gary H.
0 reviews
0 helpful votes
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EASY & QUICK
November 13, 2017

EASY & QUICK

Date of experience: November 12, 2017
Claude C.
0 reviews
0 helpful votes
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I like it very sample
November 13, 2017

I like it very sample,.

Date of experience: November 12, 2017
Monica C.
0 reviews
0 helpful votes
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Good so far
November 12, 2017

Good so far

Date of experience: November 12, 2017
Arkansas
1 review
1 helpful vote
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Costly
November 13, 2017

Process was easy but did not realize until finished how costly it would be. Will not do it again, will go stand in line!

Date of experience: November 12, 2017
Maryland
1 review
0 helpful votes
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I realized it was the beginning of the month in which the sticker on my car tags was due and I had not yet received notification so I went online to do it quickly and was amazed and relieved at how easy it was. Then that little sticker arrived in the mail a few days later.

Date of experience: November 12, 2017
ETAGS I. — eTags Rep
over a year old

Hi Nancy, thanks for your feedback. We know receiving that little sticker in the mail isn't as exciting as receiving party invite or gift, but we know its an important thing and we are glad we were able to help you with that. Take Care and Drive Safely.

Minnesota
1 review
0 helpful votes
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Very helpful
November 13, 2017

Thank you guys for making it so easy :) I miss understood a few things but they were very helpful and very nice and helped me understand everything I needed. I would definitely use this site again :)

Date of experience: November 12, 2017
Madeleine H.
0 reviews
0 helpful votes
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Great
November 12, 2017

Great

Date of experience: November 12, 2017
RICHARD T.
0 reviews
0 helpful votes
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Great service, keep up
November 12, 2017

Great service, keep up

Date of experience: November 12, 2017
Desire J.
0 reviews
0 helpful votes
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Good i hope i get a reciept so i dont recieve a ticket thk you

Date of experience: November 11, 2017
Minnesota
1 review
0 helpful votes
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From one to ten I have to say 10. No worries about waiting lines, no hassle. Just get on line and order it and just wait for the arrival. It's awesome...

Date of experience: November 11, 2017
ETAGS I. — eTags Rep
over a year old

Hi Hector, we think you are a 10! Thanks very much for your feedback and we will forward to assisting you with future registration renewals. Take Care and Drive Safely.