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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Love the convenience of online service. Wish cost associated was a little better.
Fast Service. Easy process.
Hice la solicitud el dÃa primero y no he recibido nada, jamas se lo recomendare a nadie, es mejor ir a una oficina de transito
So easy! Seriously!
In a hurry? If not, they are the ripoff experts. They take advantage of the fact that we must have tags. Those of us who are disabled cannot always get to the tag agency. Shame on them!
Hi Mary, sorry to hear that you have not had a satisfactory experience. You are correct though that our service is most often of value when you are in a hurry or have other special circumstance around renewing. We charge extra fees becuase, as a private company, we provide additional services that the DMV does not. However, if you can renew directly with the DMV online or in person, we certainly recommend you do that. Take care and drive safely.
Still have not received the E tags and paid the $14.99 I should get a refund, just wanted them before the dead line
Hi Mary, we are sorry to hear that you have not received your tags. If you paid for the priority shipping, there will be a tracking number which we can use to locate the package. Please contact our support team at your earliest convenience for assistance with this.
If the new charges are meant to stop ordering on line, then you have succeeded - at least with me. The method of the additional fees is quite sneaky. Had no clue how much until I received my receipt.
Was easy to renew. The extra fees are annoying.
Website well planned and easy to use. I will never use e tags again you charge to much.
Time will tell regarding satisfaction
EASY & QUICK
I like it very sample,.
Good so far
Process was easy but did not realize until finished how costly it would be. Will not do it again, will go stand in line!
I realized it was the beginning of the month in which the sticker on my car tags was due and I had not yet received notification so I went online to do it quickly and was amazed and relieved at how easy it was. Then that little sticker arrived in the mail a few days later.
Hi Nancy, thanks for your feedback. We know receiving that little sticker in the mail isn't as exciting as receiving party invite or gift, but we know its an important thing and we are glad we were able to help you with that. Take Care and Drive Safely.
Thank you guys for making it so easy :) I miss understood a few things but they were very helpful and very nice and helped me understand everything I needed. I would definitely use this site again :)
Great
Great service, keep up
Good i hope i get a reciept so i dont recieve a ticket thk you
From one to ten I have to say 10. No worries about waiting lines, no hassle. Just get on line and order it and just wait for the arrival. It's awesome...
Hi Hector, we think you are a 10! Thanks very much for your feedback and we will forward to assisting you with future registration renewals. Take Care and Drive Safely.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hola Miguel, disculpas de parte de todos aca que no ha recibido su registracion. Por favor llamenos or mandenos un correo electronico lo mas pronto que pueda para que podamos ordenarle un reemplaso.