Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Butch K.
Unfollow Butch K.
Share Review
Report Review

Etag delivery
November 16, 2017

I ordered my e-tags on-line and they were sent to me within a few days. Thank you for your help in this matter.

Date of experience: November 16, 2017
Maryland
1 review
0 helpful votes
Follow Sandy A.
Unfollow Sandy A.
Share Review
Report Review

Re-ordered tags
November 16, 2017

I did think the charge of $29.00 was high. Everyone uses the computers more and more each day. I think we are taking advantage of with this charge. I had to use the computer because I received the notice on November 8 and mine expired on November 30 and wanted to make sure I received my tags in time. We have 3 cars, 1 truck and a motorcycle, when the tags are due I will be mailing them in, a stamp is less expensive.

Date of experience: November 16, 2017
Florida
1 review
0 helpful votes
Follow Tonya T.
Unfollow Tonya T.
Share Review
Report Review

Okay
November 16, 2017

To be honest I thought I had clicked the online link for my area. It was way over priced once I checked the local online price.

Date of experience: November 16, 2017
Mary C.
3 reviews
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Quick and easy!
November 16, 2017

Quick and easy!
Yes, it was quick and easy BUT... the online fee was outrageous! I can't believe a $36 tag ended up costing me $65 just because I opted to use eTag! It was not like that before (I'd always bought mine online) and I will never use eTags again. Mailing it in is much cheaper.

Date of experience: November 16, 2017
Jeremy P.
2 reviews
0 helpful votes
Follow Jeremy P.
Unfollow Jeremy P.
Share Review
Report Review

Great service
November 16, 2017

Great service. Extremely fast and user friendly. I'll never go to the tag office again.

Date of experience: November 16, 2017
NYLE T.
0 reviews
0 helpful votes
Follow NYLE T.
Unfollow NYLE T.
Share Review
Report Review

Thanks!
November 16, 2017

Thanks! I had used this last year and it worked great as well. I'm not always in the state when I need my tags renewed so this works excellent for me! I'm super happy to have a service like this available

Date of experience: November 16, 2017
Ruth C.
0 reviews
0 helpful votes
Follow Ruth C.
Unfollow Ruth C.
Share Review
Report Review

Did not want to use a credit card
November 16, 2017

Did not want to use a credit card. Would have preferred to use a bank transfer from my checking account instead. That was not an option.

Thought I was on the Hillsborough Tax Cite - did not know I was on etag.

Date of experience: November 15, 2017
Roxana V.
0 reviews
0 helpful votes
Follow Roxana V.
Unfollow Roxana V.
Share Review
Report Review

Todo bien y llego rápido pero el costo me salio en el doble de lo que cuesta normalmente en las oficinas de registracion

Date of experience: November 15, 2017
jeremiah f.
0 reviews
0 helpful votes
Follow jeremiah f.
Unfollow jeremiah f.
Share Review
Report Review

How much is vehicle registration taxes?
November 15, 2017

How much is vehicle registration taxes? Do I pay for that separate?

Date of experience: November 15, 2017
MARISA G.
0 reviews
0 helpful votes
Follow MARISA G.
Unfollow MARISA G.
Share Review
Report Review

Not happy about the unknown price of the state taxes. The processing charge seems a bit over the top.

Date of experience: November 15, 2017
Quentin T.
0 reviews
0 helpful votes
Follow Quentin T.
Unfollow Quentin T.
Share Review
Report Review

Fast and easy, I really enjoyed the promptness of your service and how easy it was

Date of experience: November 15, 2017
Florida
1 review
0 helpful votes
Follow Lucia C.
Unfollow Lucia C.
Share Review
Report Review

Happy to get my order, but not do it again, TOO EXPENSIVE. This does not help the public... Next time will go to the office, stand in line if I need too and pay the lesser amount, Thank you.

Date of experience: November 15, 2017
Idaho
2 reviews
0 helpful votes
Follow Jill S.
Unfollow Jill S.
Share Review
Report Review

So Easy
November 16, 2017

I was desperate to get my new registration because the tag on my car had completely worn away and I was afraid I was going to get a fix it ticket any day. Fortunately I got the renewal notice in the mail just as I expected it. I went online to see if I could arrange quick renewal. First I tried to call the DMV using the phone number online but that proved very frustrating. So I chose the online option, followed the instructions and got immediate email notification that my tags would be shipped soon. To my total amazement they arrived in less than a week! Ive properly removed old stickers and applied my new one. Got my registration in place and Im good to go for another year. It was so quick and easy!

Date of experience: November 15, 2017
Minnesota
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

Never got my purchase
November 15, 2017

Never received my Tags. It's been over 2 weeks. Please resend them! Thank you for consideration. Review minimal is too long

Date of experience: November 15, 2017
ETAGS I. eTags Rep
over a year old

Hi Daniel, sorry to hear that you have not received your tags. Please contact our support team as soon as possible and we can either track your shipment and/or send a replacement over. Unfortunately, we do not get any information other than your first name and so we are not able to find you information and contact you directly... And we agree, the minimum character count required to leave a review is pretty inconvenient. Hope to hear from you very soon. We don't want you ridin' dirty.

Florida
1 review
1 helpful vote
Follow Tracey L.
Unfollow Tracey L.
Share Review
Report Review

Shocked after receiving my tags to pay $70.00, when the one year tags were only $40.00. Just be careful that you read carefully before submitting your order on line.

Date of experience: November 15, 2017
GERARDO J.
0 reviews
0 helpful votes
Follow GERARDO J.
Unfollow GERARDO J.
Share Review
Report Review

EASY PAYMENT
November 15, 2017

EASY PAYMENT

Date of experience: November 14, 2017
California
1 review
0 helpful votes
Follow Gina w.
Unfollow Gina w.
Share Review
Report Review

Convenient
November 16, 2017

This was super convenient i just really don't think that you should charge $29 to do it online $10 Maybe but not 29. But I do appreciate the convenience of it

Date of experience: November 14, 2017
Florida
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Good product
November 16, 2017

Web site easy and delivery o. K, but the final cost was not given until much later. However, I knew from previous renewals about what the cost would be, so no big surprise,

Date of experience: November 14, 2017
carl l.
0 reviews
0 helpful votes
Follow carl l.
Unfollow carl l.
Share Review
Report Review

So far easy to use
November 14, 2017

So far easy to use

Date of experience: November 14, 2017
Maylen M.
0 reviews
0 helpful votes
Follow Maylen M.
Unfollow Maylen M.
Share Review
Report Review

Love the convenience of online service
November 14, 2017

Love the convenience of online service. Wish cost associated was a little better.

Date of experience: November 14, 2017