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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Susan H.
0 reviews
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Very easy to renew
November 18, 2017

Very easy to renew. Thank you!

Date of experience: November 18, 2017
California
1 review
0 helpful votes
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Amazing
November 19, 2017

Super quick very satisfied will come again Very convenient I recommend this to all my family member allahu Akbar

Date of experience: November 18, 2017
ANGELA L.
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I COULD USE IT
November 17, 2017

I COULD USE IT

Date of experience: November 17, 2017
frances m.
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Very easy to use
November 17, 2017

Very easy to use.

Date of experience: November 17, 2017
Alexey P.
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Hope to update my plates
November 17, 2017

Hope to update my plates

Date of experience: November 17, 2017
Veronica B.
0 reviews
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Great!
November 17, 2017

Great!

Date of experience: November 17, 2017
California
1 review
0 helpful votes
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Thank you
November 18, 2017

Im just wondering why my Etags look slightly different from the tags issued by the dmv...? My cats say ca18 in Orange instead of 2018 in Orange.

Thank you!

Date of experience: November 17, 2017
james h.
0 reviews
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Very good
November 17, 2017

Very good

Date of experience: November 17, 2017
Florida
1 review
0 helpful votes
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$68.50 FOR A $32 TAG!
November 17, 2017

Etags is such a rippoff! They charge you twice the money for the same service the dmv would. I did not even know i was on the wrong website. They dont disclose the total of what they will charge you. Then you get a surprise when you check your bank statement. My endbill on that website was 36 dollars and that included a 3 dollar donation and that was fine by me until they charged me way more than that. $68.50 for a lousy tag. Stay away from that website!

Date of experience: November 17, 2017
Florida
3 reviews
0 helpful votes
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Unless you are sending a pony along with the tag. Wtf am I paying for. You had tag price listed along with"processing". It did not tel me the additional $20 for the etag service charge (what for?), Agency Fee, $3.00. Credit card convenience fee $2.50 Shipping and handling (of a sticker!) $3.95. Am I getting a pony... if not, this is a bait and switch. I ONLY owed $36.10. How are you still in business?

Date of experience: November 17, 2017
DONALD W.
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Very convenient instead of going to dmv
November 17, 2017

Very convenient instead of going to dmv

Date of experience: November 16, 2017
Diana S.
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Very easy and time saving., but was surprised at thev$19.50 stag processing charge

Date of experience: November 16, 2017
Florida
1 review
2 helpful votes
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It was nice to be able to register my car on line to save a trip and the gas but after doing the registering and checking out to find out it was costing $70.00, I didn't think that was a fair charge and I will spend the 15 minutes drive time and the $40.00 fees to go to the Tag Office from now on. But, thanks for the convenience for this one time.

Date of experience: November 16, 2017
Florida
1 review
0 helpful votes
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Excellent service online and great phone customer service. Tax and all the fees is ridiculous as it costs almost as much as the renewal. I work alot so taking time to drive over in person is a hassle but to avoid almost $33.00 in fees I think I will next time.

Date of experience: November 16, 2017
Odalys P.
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ASSDBSFBSDGBSDBBSFB
November 16, 2017

ASSDBSFBSDGBSDBBSFB

Date of experience: November 16, 2017
LOUISE D.
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Great
November 16, 2017

Great

Date of experience: November 16, 2017
Ronald C.
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Quick and easy
November 16, 2017

Quick and easy. Don't have to wait in line at the DMV

Date of experience: November 16, 2017
Lucy F.
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Very easy site
November 16, 2017

Very easy site

Date of experience: November 16, 2017
Brendon D.
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Thanks
November 16, 2017

Thanks

Date of experience: November 16, 2017
Florida
1 review
0 helpful votes
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Etag delivery
November 16, 2017

I ordered my e-tags on-line and they were sent to me within a few days. Thank you for your help in this matter.

Date of experience: November 16, 2017