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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Easy
November 11, 2017

Easy to complete change of address and Renew tags. Stickers arrived. Question: my old residence was Broward, now I am in Palm Beach CO. Is it ok to put new stickers on Broward tag?
Thank you

Date of experience: November 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Michael, thanks for your feedback. Because vehicle registrations is a state mandated item, you can have a plate that lists one county while living in another. There are also plates that do not have any county referenced and instead only have "Sunshine State" or other general message that you can request. Thanks and All the Best.

JOHN W.
0 reviews
0 helpful votes
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Fast and easy
November 11, 2017

Fast and easy

Date of experience: November 10, 2017
BRYAN B.
0 reviews
0 helpful votes
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Super easy
November 11, 2017

Super easy. Love it! Problem was being charged another $100 for the 10 year renewal thing that was not mentioned when I renewed my registration on line. It was automatically taken from my bank without any notification prior as to why. I do not begrudge the money just the way it was done. Very disappointing.

Date of experience: November 10, 2017
LUIS F.
0 reviews
0 helpful votes
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This was great I was able to get my registration for four cars done in less than five minutes.
I have received the stickers for 3 tags but the one for my motorcycle has not arrived yet. I tried calling but you were closed for the holiday and the recording said you were unavailable till Monday.
This is a repeat of what happened last year.

Date of experience: November 10, 2017
Gertha W.
0 reviews
0 helpful votes
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Interesting
November 10, 2017

Interesting. It was convenient. A little confusing referring to pricing.

Date of experience: November 10, 2017
VIRGINIAKATE H.
0 reviews
0 helpful votes
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This is a great way to renew without any hassle!
November 10, 2017

This is a great way to renew without any hassle!

Date of experience: November 10, 2017
polly g.
0 reviews
0 helpful votes
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It was really expensive and not very quick for online service

Date of experience: November 10, 2017
California
1 review
0 helpful votes
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You are the best
November 11, 2017

For everyone to go through you it was easy with no hassles I had gone to DMV I was on the phone with them numerous. Times I finally got on the computer found you guys AN it was done that easy

Date of experience: November 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Fatima, you are the best! Thank you very much for your feedback. We are so glad we were able to help you with your renewal and eliminate some headaches. We look forward to serving you in the future. Take Care and Drive Safely.

Linda s.
0 reviews
0 helpful votes
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Great service beats standing in line for an hour or more.

Date of experience: November 10, 2017
SEAN M.
0 reviews
0 helpful votes
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Made the process quick and easy
November 10, 2017

Made the process quick and easy

Date of experience: November 10, 2017
Florida
1 review
0 helpful votes
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Very satisfied
November 10, 2017

Everything went well. I think the service fee is too high. Otherwise it is very easy to use. Very efficient.

Date of experience: November 10, 2017
Elsa I.
0 reviews
0 helpful votes
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Easy and quick awesome!
November 10, 2017

Easy and quick awesome!

Date of experience: November 10, 2017
Richard C.
0 reviews
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Why did I have to repeat all the same info for the 2nd vehicle other than name of vehicle, license # and year made? Thought your fees were very high. Service was very good.

Date of experience: November 9, 2017
California
1 review
0 helpful votes
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Quick
November 10, 2017

It was real easy and it got here quick some I will use again and again and again and again...

Date of experience: November 9, 2017
KIMBERLY S.
0 reviews
0 helpful votes
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There are some cliches in typing in infofation
November 10, 2017

There are some cliches in typing in infofation

Date of experience: November 9, 2017
Victor S.
0 reviews
0 helpful votes
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Fast and easy and not complicated
November 10, 2017

Fast and easy and not complicated.

Date of experience: November 9, 2017
Wisconsin
1 review
0 helpful votes
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Terrific service
November 10, 2017

This service is excellent and so quick. Saves trying to get to a tag agency and the web site is user friendly. I love this service.

Date of experience: November 9, 2017
Colorado
1 review
0 helpful votes
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Very easy and convenient
November 10, 2017

Thank You for making it so easy to renew my tags. Im a Severe Dyslexic and it can be overwhelming at times for me to do certain things. ETags makes it so easy. Thank You

Date of experience: November 9, 2017
North Carolina
1 review
0 helpful votes
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TAGS Easy to get
November 10, 2017

It was easy and quick to get the tags. They came in the mail in a few days just like they said. Thank you for the wonderful service. :)

Date of experience: November 9, 2017
Virginia
1 review
0 helpful votes
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Overcharging
November 9, 2017

Very very disappointed at the amount of extra charges attached to the order. I will not use this service in the future

Date of experience: November 9, 2017
ETAGS I. — eTags Rep
over a year old

Hi Kayt, we are sorry to hear that you have had an unsatisfactory experience. Our service fees are disclosed both before and after and order is submitted but we certainly understand that you prefer to renew via a different method next time around. Please feel free to contact our Customer Support Team for additional assistance.