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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy to complete change of address and Renew tags. Stickers arrived. Question: my old residence was Broward, now I am in Palm Beach CO. Is it ok to put new stickers on Broward tag?
Thank you
Fast and easy
Super easy. Love it! Problem was being charged another $100 for the 10 year renewal thing that was not mentioned when I renewed my registration on line. It was automatically taken from my bank without any notification prior as to why. I do not begrudge the money just the way it was done. Very disappointing.
This was great I was able to get my registration for four cars done in less than five minutes.
I have received the stickers for 3 tags but the one for my motorcycle has not arrived yet. I tried calling but you were closed for the holiday and the recording said you were unavailable till Monday.
This is a repeat of what happened last year.
Interesting. It was convenient. A little confusing referring to pricing.
This is a great way to renew without any hassle!
It was really expensive and not very quick for online service
For everyone to go through you it was easy with no hassles I had gone to DMV I was on the phone with them numerous. Times I finally got on the computer found you guys AN it was done that easy
Hi Fatima, you are the best! Thank you very much for your feedback. We are so glad we were able to help you with your renewal and eliminate some headaches. We look forward to serving you in the future. Take Care and Drive Safely.
Great service beats standing in line for an hour or more.
Made the process quick and easy
Everything went well. I think the service fee is too high. Otherwise it is very easy to use. Very efficient.
Easy and quick awesome!
Why did I have to repeat all the same info for the 2nd vehicle other than name of vehicle, license # and year made? Thought your fees were very high. Service was very good.
There are some cliches in typing in infofation
Fast and easy and not complicated.
This service is excellent and so quick. Saves trying to get to a tag agency and the web site is user friendly. I love this service.
Thank You for making it so easy to renew my tags. Im a Severe Dyslexic and it can be overwhelming at times for me to do certain things. ETags makes it so easy. Thank You
It was easy and quick to get the tags. They came in the mail in a few days just like they said. Thank you for the wonderful service. :)
Very very disappointed at the amount of extra charges attached to the order. I will not use this service in the future
Hi Kayt, we are sorry to hear that you have had an unsatisfactory experience. Our service fees are disclosed both before and after and order is submitted but we certainly understand that you prefer to renew via a different method next time around. Please feel free to contact our Customer Support Team for additional assistance.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Michael, thanks for your feedback. Because vehicle registrations is a state mandated item, you can have a plate that lists one county while living in another. There are also plates that do not have any county referenced and instead only have "Sunshine State" or other general message that you can request. Thanks and All the Best.