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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Ok, could be cheaper with all the fees
It great thank you
Awesome service, just got my new car registration for two years in the mailbox. Thank you. Once again guys.
It was fairly easy to use the website, and the tags came really quick. However I don't like having to write an essayjust to do your survey. This should be an optional field. Not required AND 100 characters!!!!!!
My first time, and I hope everything go well.
A whole lot better than standing in line and the convenience was worth it especially since the state forgot to send me a notice to renew in the mail.
This site SUCKS! The fees they charge are NOT very clear & way, way, way too high! I was told one amount that I was being charged, then bam! When the tag got to my house the receipt had a huge surprise.It cost an extra $30 to renew my tag with this site. The receipt showed the amount their site had said but added to it were a string of fees! Its advertised all over to renew tags in a quick & easy fashion. It may be easy but the fees are ridiculous! Seriously, just go to the court house & renew, even if you have to wait, it sure beats paying more than $30 extra dollars on convenience fees, processing, speaking with a rep (I did NOT speak to anyone)& shipping. What a joke. I will NEVER use this site again & HIGHLY recommend you do NOT use it either! Only vultures charge massive 'convenience' fees & it totally negates the convenience! DO NOT USE!
The fees that were charged were outrageous. My $66.10 fee turned out to be $102.00. It was not stated on the original order.
Fine
Very easy to do and handy tool
No time to wait in long lines at DMV and don't have to miss any time at work.very convenient
Quick and easy love it
Good
I found this site to be very easy to use, and the price of the tags was very competitive. I received my tags/registration in the U.S. mail very quickly, put the new sticker on my plate and am legal for another year.
I ordered my tags online on Friday afternoon and received them in the mail on Monday, this was a big surprise, since I ordered them on a weekend.
This is awesome
Website was very good, but very expensive. Service provider is gouging customers. I would never use the service again.
Quick and easy process
They tell you its 30$ but after all the fees i paid $65. I would never purchase my tag here again and i made sure to spread the word because although i had the money for it, it was complete fraud. They make you take a survey before you actually make the purchase. That is why i got fooled. I read the reviews and thought this was great! Its all a front. Dont waste your time
First time user. Ohio didn't have this charge. I had to send and pay for copies of a marriage license from 1972. Geez. Men don't need this info. Discrimination. Never do on line again. I only get 800 ss so I just threw money away
Hi Kendra, so three stars means you liked us a little bit?. We'll take it! Sorry to hear that you found the cost prohibitive and we certainly understand if you prefer to renew via another option next time. Thanks for your feedback. Take Care and Drive Safely
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Angela, thanks for your feedback. We are right there with ya!... Character minimums are no-bueno but we are glad to hear from you. Take Care and Drive Safely.