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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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SERGIO H.
0 reviews
0 helpful votes
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Ok, could be cheaper with all the fees
December 18, 2017

Ok, could be cheaper with all the fees

Date of experience: December 18, 2017
reinaldo m.
0 reviews
0 helpful votes
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It great thank you
December 18, 2017

It great thank you

Date of experience: December 18, 2017
New Jersey
1 review
0 helpful votes
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Awesome service, just got my new car registration for two years in the mailbox. Thank you. Once again guys.

Date of experience: December 18, 2017
Angela C.
Louisiana
1 review
0 helpful votes
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Fairly easy to use
December 18, 2017

It was fairly easy to use the website, and the tags came really quick. However I don't like having to write an essayjust to do your survey. This should be an optional field. Not required AND 100 characters!!!!!!

Date of experience: December 17, 2017
ETAGS I. — eTags Rep
over a year old

Hi Angela, thanks for your feedback. We are right there with ya!... Character minimums are no-bueno but we are glad to hear from you. Take Care and Drive Safely.

Medalith M.
0 reviews
0 helpful votes
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My first time, and I hope everything go well
December 17, 2017

My first time, and I hope everything go well.

Date of experience: December 17, 2017
Thomas H.
0 reviews
0 helpful votes
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A whole lot better than standing in line and the convenience was worth it especially since the state forgot to send me a notice to renew in the mail.

Date of experience: December 17, 2017
New Jersey
2 reviews
2 helpful votes
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Vultures!
December 17, 2017

This site SUCKS! The fees they charge are NOT very clear & way, way, way too high! I was told one amount that I was being charged, then bam! When the tag got to my house the receipt had a huge surprise.It cost an extra $30 to renew my tag with this site. The receipt showed the amount their site had said but added to it were a string of fees! Its advertised all over to renew tags in a quick & easy fashion. It may be easy but the fees are ridiculous! Seriously, just go to the court house & renew, even if you have to wait, it sure beats paying more than $30 extra dollars on convenience fees, processing, speaking with a rep (I did NOT speak to anyone)& shipping. What a joke. I will NEVER use this site again & HIGHLY recommend you do NOT use it either! Only vultures charge massive 'convenience' fees & it totally negates the convenience! DO NOT USE!

Date of experience: December 17, 2017
harold t.
0 reviews
0 helpful votes
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The fees that were charged were outrageous
December 17, 2017

The fees that were charged were outrageous. My $66.10 fee turned out to be $102.00. It was not stated on the original order.

Date of experience: December 17, 2017
Judith D.
0 reviews
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Fine
December 17, 2017

Fine

Date of experience: December 16, 2017
JOSEPH Z.
0 reviews
0 helpful votes
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Very easy to do and handy tool
December 17, 2017

Very easy to do and handy tool

Date of experience: December 16, 2017
Dion B.
0 reviews
0 helpful votes
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No time to wait in long lines at DMV and don't have to miss any time at work.very convenient

Date of experience: December 16, 2017
frank c.
0 reviews
0 helpful votes
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Quick and easy love it
December 17, 2017

Quick and easy love it

Date of experience: December 16, 2017
Terry M.
0 reviews
0 helpful votes
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Good
December 17, 2017

Good

Date of experience: December 16, 2017
Florida
1 review
0 helpful votes
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I found this site to be very easy to use, and the price of the tags was very competitive. I received my tags/registration in the U.S. mail very quickly, put the new sticker on my plate and am legal for another year.

Date of experience: December 16, 2017
California
2 reviews
0 helpful votes
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Speedy Delivery
December 18, 2017

I ordered my tags online on Friday afternoon and received them in the mail on Monday, this was a big surprise, since I ordered them on a weekend.

Date of experience: December 16, 2017
Theresa H.
0 reviews
0 helpful votes
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This is awesome
December 16, 2017

This is awesome

Date of experience: December 16, 2017
GB
1 review
1 helpful vote
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New tags
December 16, 2017

Website was very good, but very expensive. Service provider is gouging customers. I would never use the service again.

Date of experience: December 16, 2017
Michael S.
0 reviews
0 helpful votes
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Quick and easy process
December 15, 2017

Quick and easy process

Date of experience: December 15, 2017
Florida
1 review
0 helpful votes
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Liars
December 15, 2017

They tell you its 30$ but after all the fees i paid $65. I would never purchase my tag here again and i made sure to spread the word because although i had the money for it, it was complete fraud. They make you take a survey before you actually make the purchase. That is why i got fooled. I read the reviews and thought this was great! Its all a front. Dont waste your time

Date of experience: December 15, 2017
Florida
1 review
0 helpful votes
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Ok. I change to 1.
December 16, 2017

First time user. Ohio didn't have this charge. I had to send and pay for copies of a marriage license from 1972. Geez. Men don't need this info. Discrimination. Never do on line again. I only get 800 ss so I just threw money away

Date of experience: December 15, 2017
ETAGS I. — eTags Rep
over a year old

Hi Kendra, so three stars means you liked us a little bit?. We'll take it! Sorry to hear that you found the cost prohibitive and we certainly understand if you prefer to renew via another option next time. Thanks for your feedback. Take Care and Drive Safely