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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Susan H.
0 reviews
0 helpful votes
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Cannot enter phone number
December 20, 2017

Cannot enter phone number. No total amount of purchase!

Date of experience: December 19, 2017
Maryland
3 reviews
2 helpful votes
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You must be kidding!
December 20, 2017

You have charged $30 to pay a $77.50 registration fee... It is ridiculous, nowhere was it written you will do so!

You should say it upfront it was certainly NOT part of the bill that was presented at the time of payment.
If I could I will cancel but there is no human one can talk to -
Definitely deceiving!

Date of experience: December 19, 2017
ETAGS I. — eTags Rep
over a year old

Hi Alessandra, sorry to hear that you had an unsatisfactory experience. We staff humans in our support team and they can assist you by phone or email. We would love the opportunity to turn your experience around. Please call or email us at your earliest convenience.

Christiana S.
0 reviews
0 helpful votes
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Fast and straightforward!
December 20, 2017

Fast and straightforward! A little pricey though.

Date of experience: December 19, 2017
JoAnn B.
0 reviews
0 helpful votes
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Quick and easy
December 20, 2017

Quick and easy

Date of experience: December 19, 2017
Florida
1 review
0 helpful votes
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The process is great, but it looks like I'm going to pay $30 and then I get charged $190! There is a link to the picture of the fees, but how am I supposed to know what fees I need to pay. It's not easy to budget when you have no idea how much is coming out.

Date of experience: December 19, 2017
Richard F.
0 reviews
0 helpful votes
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Smooth...
December 19, 2017

Smooth... No glitches

Date of experience: December 19, 2017
Jeannette D.
0 reviews
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Shocked at the cost
December 19, 2017

Shocked at the cost.

Date of experience: December 19, 2017
Maurice T.
0 reviews
0 helpful votes
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Extremely happy with etags
December 19, 2017

Extremely happy with etags. I'm always at work and I find this to be the easiest way to get my tag. I don't have to stand in line or make any appointment. Tag show up on time as usual. Thanks etags!

Date of experience: December 19, 2017
Shay P.
0 reviews
0 helpful votes
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Fast and easy
December 19, 2017

Fast and easy. Thanks

Date of experience: December 19, 2017
Michigan
3 reviews
3 helpful votes
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Fantastic Service
December 20, 2017

I have had various vehicles over the past 35+ years; this was the easiest and fastest renewal that I have ever experienced.

Date of experience: December 19, 2017
pauline c.
0 reviews
0 helpful votes
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COULD NOT BELIVE HOW EASY AND FAST THE PROCESS WAS
December 19, 2017

COULD NOT BELIVE HOW EASY AND FAST THE PROCESS WAS

Date of experience: December 18, 2017
victor c.
0 reviews
0 helpful votes
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Had no problem placing my order thanks
December 19, 2017

Had no problem placing my order thanks

Date of experience: December 18, 2017
Joseph D.
0 reviews
0 helpful votes
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Quick and effective way to renew tag
December 19, 2017

Quick and effective way to renew tag. Painless process.

Date of experience: December 18, 2017
Florida
2 reviews
0 helpful votes
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AWESOME
December 19, 2017

It was fast and easy. I would recommend this to anyone. This is how I will be processing my tag for now on.

Date of experience: December 18, 2017
DEVIKA R.
0 reviews
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Good
December 18, 2017

Good

Date of experience: December 18, 2017
Richard I.
0 reviews
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Seamless
December 18, 2017

Seamless

Date of experience: December 18, 2017
Florida
1 review
0 helpful votes
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Awesome experience
December 19, 2017

I went to the DMV to go get the renewal done and waited almost 2 hours and then had to leave without getting it done. I paid $50 extra that I wouldn't of paid but t I'm to busy so it was well worth it.

Date of experience: December 18, 2017
ETAGS I. — eTags Rep
over a year old

Hi Kimberly, time is money! We're sorry to hear that you had to waste two hours waiting in line but glad to hear that we were able to provide a service of value to you. Take Care and Drive Safely.

Owen F.
0 reviews
0 helpful votes
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Very fast and good page to process renewal on
December 18, 2017

Very fast and good page to process renewal on

Date of experience: December 18, 2017
SERGIO H.
0 reviews
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Ok, could be cheaper with all the fees
December 18, 2017

Ok, could be cheaper with all the fees

Date of experience: December 18, 2017
reinaldo m.
0 reviews
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It great thank you
December 18, 2017

It great thank you

Date of experience: December 18, 2017