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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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allen w.
0 reviews
0 helpful votes
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Pretty ease but how long it take to get to me
December 15, 2017

Pretty ease but how long it take to get to me

Date of experience: December 15, 2017
caitlinrae m.
0 reviews
0 helpful votes
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A bit difficult finding the insurance company but otherwise ok

Date of experience: December 14, 2017
Minnesota
1 review
0 helpful votes
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Took for ever and wasn't worth paying extra for speedy service when it took damn near ten days. Prior to that I was pleased with his easy it was to use the site.

Date of experience: December 14, 2017
ETAGS I. — eTags Rep
over a year old

Hi Tameika, sorry to hear it took so long for your tags to arrive. It shouldn't have taken more than a few days. Please call or email our support team and we will be happy to review your account. Take Care an Drive Safely.

Alejandro I.
0 reviews
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Very quick
December 15, 2017

Very quick

Date of experience: December 14, 2017
Paul W.
0 reviews
0 helpful votes
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Very easy web-site to navigate, thank you
December 14, 2017

Very easy web-site to navigate, thank you.

Date of experience: December 14, 2017
Florida
1 review
0 helpful votes
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Good Job
December 15, 2017

Thanks for making this process a painless and easy way to renew my tags.
Thanks again and have a refreshing Holiday Season. Keep up the good work.

Date of experience: December 14, 2017
Albert H.
0 reviews
0 helpful votes
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Quick and efficient but additional fees are a ripoff! :( :(

Date of experience: December 14, 2017
California
1 review
0 helpful votes
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Excellent service
December 15, 2017

I love the service it was so fast, and security, thanks so much, and happy holidays, and warm
Best
Nic

Date of experience: December 14, 2017
ETAGS I. — eTags Rep
over a year old

Hi Nicanor, happy holidays to your as well from the eTags team! And thank you for your feedback. Take Care and Drive Safely.

Florida
1 review
0 helpful votes
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Quick and easy
December 15, 2017

I like not having to go to the MV offices to renew. It is not a lot more as noted by others the fee hasn't changed much in the last 4 years. True it says an amount on mail notice then they add the state taxes and fees but you pay that at the office too.

Date of experience: December 14, 2017
Florida
1 review
1 helpful vote
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Easy and convenient.
December 15, 2017

Purchase was very easy and convenient, items received in timely manner. Had to pay more for this convenience but worth it. This beats going to DMV, taking a number and having to wait in line.

Date of experience: December 14, 2017
cynthia b.
0 reviews
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Everything went very smooth and easy
December 14, 2017

Everything went very smooth and easy.

Date of experience: December 13, 2017
Donna M.
0 reviews
0 helpful votes
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You could give a total so it could be printed out
December 14, 2017

You could give a total so it could be printed out.
No comment

Date of experience: December 13, 2017
kenneth a.
0 reviews
0 helpful votes
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Great
December 14, 2017

Great

Date of experience: December 13, 2017
susan g.
0 reviews
0 helpful votes
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I will wait until i get the decal...
December 14, 2017

I will wait until i get the decal... perfect. Worth the money cause I do not know why my renewal was not sent byDMV.

Date of experience: December 13, 2017
eugene s.
0 reviews
0 helpful votes
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Great
December 13, 2017

Great

Date of experience: December 13, 2017
Florida
1 review
1 helpful vote
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Surprised
December 14, 2017

When I checked out, the total was like 30 bucks, when I got it I was charged over 60. That was a bit surprising.

Date of experience: December 13, 2017
ETAGS I. — eTags Rep
over a year old

Hi Justin, surprisingly good service?... If not, call or email our support team. Your satisfaction is important to us. Thanks for your feedback and happy holidays.

James a.
3 reviews
0 helpful votes
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Is transaction
December 13, 2017

Is transaction

Date of experience: December 13, 2017
Florida
1 review
1 helpful vote
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Recieved
December 13, 2017

Service was fast very expensive to use, and other charges, we have to pay near double for the Tag. Use the mail option is cheap and support our mail service!

Date of experience: December 13, 2017
Florida
2 reviews
0 helpful votes
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Fast and friendly
December 14, 2017

Got my tags quick and easy only recommendation is that you tell people total price for real which isnt 39$ its 39 plus state taxes which you have to click on another page to see, I thought I was getting a discount lol. But other than that great company/website

Date of experience: December 13, 2017
THEODORE V.
0 reviews
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So far so good
December 13, 2017

So far so good

Great job

Date of experience: December 13, 2017