Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Virginia
3 reviews
0 helpful votes
Follow Gloria T.
Unfollow Gloria T.
Share Review
Report Review

Complete
January 15, 2018

The order process went well. The site navigation, no problem. Had a good experience. Pricing was ok. Very efficient. Would recommend others to use the online site.

Date of experience: January 14, 2018
LORRAINE M.
0 reviews
0 helpful votes
Follow LORRAINE M.
Unfollow LORRAINE M.
Share Review
Report Review

Very easy and efficient to order online
January 14, 2018

Very easy and efficient to order online.

But I was surprised that there were the charges for applying online. I would have gone to DMV and tried to save some money. I have been laid off from my job.

Date of experience: January 14, 2018
Hector H.
2 reviews
0 helpful votes
Follow Hector H.
Unfollow Hector H.
Share Review
Report Review

Fast and easy but more expensive than I would pay it I went to DMV.

Date of experience: January 14, 2018
Georgia
2 reviews
0 helpful votes
Follow Randolph K.
Unfollow Randolph K.
Share Review
Report Review

Good job!
January 15, 2018

Everything worked perfect... good.web site, payment process.and folllw-up procedures. Cant think kf anything that could ne improved

Date of experience: January 14, 2018
Jerime S.
0 reviews
0 helpful votes
Follow Jerime S.
Unfollow Jerime S.
Share Review
Report Review

Seemed straight forward
January 14, 2018

Seemed straight forward. First time using this service so I was a little nervous. Well this turned out to be the right choice. The order was processed quickly, my tags were available electronically quickly so I had no worries and then the actual tags arrived so fast it was great. I will definitely use this service again.

Date of experience: January 14, 2018
Naaman j.
0 reviews
0 helpful votes
Follow Naaman j.
Unfollow Naaman j.
Share Review
Report Review

Very smooth and user friendly
January 14, 2018

Very smooth and user friendly

Date of experience: January 14, 2018
Florida
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

3rd party needed?
January 14, 2018

Not sure why I can't go direct through DMV, but at least the outsourced company does an efficient job.

Date of experience: January 13, 2018
ETAGS I. — eTags Rep
over a year old

Hi David, thanks for your feedback. We are glad to hear that you found our service efficient. You certainly can go directly through the DMV and we recommend it if you are not in need of the expedited and additional services we provide. If the best way we can help is to point you to the right department at the DMV, than that is what we will do. If our service is the best option for you, then we are happy to have you as a customer. If you have any other comments or questions, please do not hesitate to contact our support team directly. Take Care and Drive Safely.

Louis A.
0 reviews
0 helpful votes
Follow Louis A.
Unfollow Louis A.
Share Review
Report Review

Very convenient
January 14, 2018

Very convenient

Date of experience: January 13, 2018
MONTGOMERY S.
0 reviews
0 helpful votes
Follow MONTGOMERY S.
Unfollow MONTGOMERY S.
Share Review
Report Review

Tried to go dmv lines too long
January 14, 2018

Tried to go dmv lines too long. Tried to register auto on dmv site would not work. This site work cost a little. But time is money very easy to do

Received tags and registration 7 days

Date of experience: January 13, 2018
RTrapp R.
0 reviews
0 helpful votes
Follow RTrapp R.
Unfollow RTrapp R.
Share Review
Report Review

A-OK!
January 14, 2018

A-OK! But wish there wasn't such a high fee to use eTags!

Date of experience: January 13, 2018
Texas
1 review
0 helpful votes
Follow Fabio S.
Unfollow Fabio S.
Share Review
Report Review

That's my second time using this service. Now I'm working in Texas and couldn't get back to renew it, so I received it at the Hotel and I saved a lot!

Date of experience: January 13, 2018
Jeanne F.
0 reviews
0 helpful votes
Follow Jeanne F.
Unfollow Jeanne F.
Share Review
Report Review

Thank you
January 14, 2018

Thank you
It was good

Date of experience: January 13, 2018
George P.
0 reviews
0 helpful votes
Follow George P.
Unfollow George P.
Share Review
Report Review

Easy enough
January 13, 2018

Easy enough. Anybody can do it.thanks. Thanks. Thanks

Date of experience: January 13, 2018
Ryan S.
0 reviews
0 helpful votes
Follow Ryan S.
Unfollow Ryan S.
Share Review
Report Review

Good
January 13, 2018

Good

Date of experience: January 13, 2018
Jennifer B.
0 reviews
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

Quick and easy
January 13, 2018

Quick and easy. But $20 extra. Didn't like that

Date of experience: January 13, 2018
A S.
0 reviews
0 helpful votes
Follow A S.
Unfollow A S.
Share Review
Report Review

EZ, no problem!
January 13, 2018

EZ, no problem!

Date of experience: January 13, 2018
New Jersey
1 review
0 helpful votes
Follow Sergio C.
Unfollow Sergio C.
Share Review
Report Review

Good
January 14, 2018

Good, but a was specting a faster delivery. I had trouble filling up the information for the tag. Overall good service.

Date of experience: January 13, 2018
Florida
1 review
1 helpful vote
Follow Roberto J.
Unfollow Roberto J.
Share Review
Report Review

Everything is ok, l'm feel pleased with the service, the online purchase and updated is not complicated and secure too, thank you for your service and professionalism.

Date of experience: January 13, 2018
District of Columbia
1 review
0 helpful votes
Follow Ryan D.
Unfollow Ryan D.
Share Review
Report Review

Car registration sticker
January 14, 2018

Order process was quick and seemless. Arrived within the allotted time and was accurate. Will use the online renewal process again next year.

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
Follow Montgomery S.
Unfollow Montgomery S.
Share Review
Report Review

Forget going DMV. Joint this site was the best investment.

No waiting. Tags and registration showed up in a week. I will never go DMV again.

Date of experience: January 13, 2018