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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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William R.
0 reviews
0 helpful votes
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Quick but expensive!
January 13, 2018

Quick but expensive! Agree

Date of experience: January 13, 2018
EMEKA N.
0 reviews
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It was great
January 13, 2018

It was great. Thank you. But your service charges are exorbitantly high.

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
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Easy and convenient.
January 14, 2018

Easy and convenient. Way better then doing it in person at a county office. I am still waiting for tags to be delivered to my home, or mailed or whatever.

Date of experience: January 13, 2018
Alvaro G.
0 reviews
0 helpful votes
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This way of paying the renewal the tag plate saves me enough you money

Date of experience: January 12, 2018
PETER M.
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Easy but should have show all costs prior to entering credit card.

Date of experience: January 12, 2018
Arthur M.
0 reviews
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Fast and efficient reliable
January 13, 2018

Fast and efficient reliable

Date of experience: January 12, 2018
Alabama
1 review
1 helpful vote
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Tag Renewal
January 13, 2018

Tag renewal could not of been easier. I was reluctant go to the site but it took me less than 5 minutes and my order was complete. I will only do online from now on. Thank you!

Date of experience: January 12, 2018
SYLVer Z.
0 reviews
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FAST...
January 12, 2018

FAST... But paid 2$ for credits card is abused!

Date of experience: January 12, 2018
Marcus J.
0 reviews
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Great and easy!
January 12, 2018

Great and easy!

Date of experience: January 12, 2018
maria g.
0 reviews
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Excellent
January 12, 2018

Excellent

Date of experience: January 12, 2018
Florida
1 review
1 helpful vote
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Shame on you
January 12, 2018

I am a 85yr old an not able to get my renewal, I did not know I had to pay a large fee to receive my renewal, It is hard for me to afford the charge, I was not told aboutI live on my soc. Sec. Only.
NI renewed my tags last yer at no chg.
Roanald goldstein

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Excellent
January 13, 2018

I ordered my e-tags on line. I'm very happy that I received my e-tags on time. It was very easy to get and to pay them on line. Thanks

Date of experience: January 12, 2018
Josue L.
0 reviews
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Nice
January 12, 2018

Nice

Date of experience: January 11, 2018
Steven W.
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It was very simple and easy to understand
January 12, 2018

It was very simple and easy to understand

Date of experience: January 11, 2018
Florida
1 review
1 helpful vote
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Always a great job
January 12, 2018

Good job, delivered as promised. We had a problem and the company kept me informed of the issue. Will continue to use and let my friend know so they can use them also.

Date of experience: January 11, 2018
Florida
2 reviews
5 helpful votes
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Very convenient web site
January 12, 2018

No mail no waste of time all received in a timely manner perfect for me fees are reasonable for the service provided

Date of experience: January 11, 2018
Andre T.
0 reviews
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Positive
January 12, 2018

Positive -- great service and process

Date of experience: January 11, 2018
john M.
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FINAL TALLY FOR THE COST
January 12, 2018

FINAL TALLY FOR THE COST

Date of experience: January 11, 2018
Deurika S.
0 reviews
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Quick and convenient!
January 12, 2018

Quick and convenient!

Date of experience: January 11, 2018
JOHN K.
0 reviews
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EASY AND FRIENDLY
January 12, 2018

EASY AND FRIENDLY

Date of experience: January 11, 2018