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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Juan S.
0 reviews
0 helpful votes
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Easy and Fast.Thanks
January 16, 2018

Easy and Fast.Thanks

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Way too high in costs will never use again bbbbbbbbbbbbbbbbbbb sssssssssssssssssss how ridiculous 100 characters

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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It's fast!
January 17, 2018

I would say it is a great idea to pay for the "speed", but I believe that there are many people who hopes to order online with less money and normal speed if someone can provide this kind of service. Nevertheless, you're the boss since you have the entire bussiness.

Date of experience: January 16, 2018
ETAGS I. — eTags Rep
over a year old

Hi Avery, thank you for your feedback. Correction, You are the boss. The services we provide are catered to your needs and we look to constantly improve to meet and exceeded your expectations. We really appreciate you taking the time to comment and look forward to serving you in the future. Take Care and Drive Safely.

Florida
1 review
0 helpful votes
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Fast and easy.
January 17, 2018

Very easy and quick to receive. The only thing was it only did 3 out of 5 registrations I have. Not sure what happened there.

Date of experience: January 16, 2018
ETAGS I. — eTags Rep
over a year old

Hi Raymond, thank you for your comments. If two of your registrations orders were canceled, you should be able to view the reason(s) why by visiting eTags.com/status. You can find a link to this page in any of the emails and texts message updates we sent. Alternatively, you can contact our Customer Support Team by phone or email and they can provide clarification and resubmit those 2 orders for you. Thanks again.

Tiffany B.
0 reviews
0 helpful votes
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The online payment was easy but the fees and taxes stink

Date of experience: January 16, 2018
Florida
2 reviews
0 helpful votes
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Convenient!
January 17, 2018

I placed the order and had the registration in my hands within a few days. Excellent.
It did cost more money than I expected but now my vehicle is registered for two years.

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Order not received
January 16, 2018

It is January 16 and I placed the order 12/14 and I still have not received my registration I called no answer

Date of experience: January 16, 2018
ETAGS I. — eTags Rep
over a year old

Hi Shenay, we are sorry to hear you have not yet received your registration as these are usually delivered within 3 to 5 business days. Please contact our Customer Support Team at your earliest convenience so that they ay investigate this and see if a replacement needs to be ordered. Looking forward to hearing from you.

Florida
1 review
0 helpful votes
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EXCELLENT
January 16, 2018

DELIVERY HAS BEEN RECEIVED THANKS. EXCELLENT SERVICE.THE ONLY THAT DOES NOT BURN IT IN A FUTURE TO USE WHY IT IS TOO EXPENSIVE TO SERVE A SERVICE ONLINE IF IT IS SO EXPENSIVE THANKS.

Date of experience: January 16, 2018
robert S.
0 reviews
0 helpful votes
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Need to list just "Travelers" as an insurance co
January 15, 2018

Need to list just "Travelers" as an insurance co. Option.
Shipping info doesn't say how long will non-rush take?

Date of experience: January 15, 2018
ORLANDO M.
0 reviews
0 helpful votes
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Fast service but it has agency fees: $3.00!
January 15, 2018

Fast service but it has agency fees: $3.00! Come on people...

Date of experience: January 15, 2018
Robert Y.
0 reviews
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The online system is fast and easy to use
January 15, 2018

The online system is fast and easy to use. I got a notification that my request was being processed and a couple days later i had my tag.

Date of experience: January 15, 2018
Florida
1 review
0 helpful votes
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Efficient, safe service!
January 16, 2018

I had to renew my tags quickly, and Etags let me do that easily online. I received my expedited tags in under a week and was able to renew them for two full years. Thanks!

Date of experience: January 15, 2018
Florida
1 review
0 helpful votes
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Quick & Easy
January 16, 2018

ORDER PROCESS WAS VERY SIMPLE, RECEIVED MY STICKER IN 3 DAYS. The online process was a good experience. I would reccommend using this process to anyone.

Date of experience: January 15, 2018
mary a.
0 reviews
0 helpful votes
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Screens were easy enough to place the order
January 15, 2018

Screens were easy enough to place the order. The reason you were not rated a 5 was the tax amount was not entered so as to give me a final total of the bill.

Date of experience: January 15, 2018
christine g.
0 reviews
0 helpful votes
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Directions are extremely easy to follow and it can be done in the convenience of your own home where there are no long lines in which to wait. Tags were
Received within a few days.

Date of experience: January 14, 2018
Jerry S.
0 reviews
0 helpful votes
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Great,but somehow I recvd a new license plate instead of just a sticker,I'm presuming i did something wrong,but when you first visit the site,it demands certain info before you can continue,I can't seem to figure out where I went wrong.All good tho,I'm still very satisfied with the site.

Date of experience: January 14, 2018
Florida
1 review
1 helpful vote
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It is quick and easy.
January 15, 2018

Renewal took about 5 min. Total. I received the tag in less than a week. Online is the way to go. So much better than waiting in line at the office.

Date of experience: January 14, 2018
charles w.
0 reviews
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Easy breezy much better than it used to be
January 15, 2018

Easy breezy much better than it used to be. Nice work.

Date of experience: January 14, 2018
Colorado
2 reviews
0 helpful votes
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The website does not tell the total price of the tag. If I had known the cost was going to be $75.00 I would never have ordered on line! I feel like I was ripped off and while $75.00 may not seem much to some people it is way to much for a $49.00 tag a widow living on social security!

Date of experience: January 14, 2018
ETAGS I. — eTags Rep
over a year old

Hi Lois, thank you for your feedback and we apologize if the process and fees disclosed on our website were unclear to you. We certainly do not want the use of our service to cause you any financial hardship. Please contact our support team for assistance. We look forward to hearing from you.

Edward W.
0 reviews
0 helpful votes
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Do we get a printable registration...
January 14, 2018

Do we get a printable registration...

Date of experience: January 14, 2018