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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy and Fast.Thanks
Way too high in costs will never use again bbbbbbbbbbbbbbbbbbb sssssssssssssssssss how ridiculous 100 characters
I would say it is a great idea to pay for the "speed", but I believe that there are many people who hopes to order online with less money and normal speed if someone can provide this kind of service. Nevertheless, you're the boss since you have the entire bussiness.
Very easy and quick to receive. The only thing was it only did 3 out of 5 registrations I have. Not sure what happened there.
Hi Raymond, thank you for your comments. If two of your registrations orders were canceled, you should be able to view the reason(s) why by visiting eTags.com/status. You can find a link to this page in any of the emails and texts message updates we sent. Alternatively, you can contact our Customer Support Team by phone or email and they can provide clarification and resubmit those 2 orders for you. Thanks again.
The online payment was easy but the fees and taxes stink
I placed the order and had the registration in my hands within a few days. Excellent.
It did cost more money than I expected but now my vehicle is registered for two years.
It is January 16 and I placed the order 12/14 and I still have not received my registration I called no answer
Hi Shenay, we are sorry to hear you have not yet received your registration as these are usually delivered within 3 to 5 business days. Please contact our Customer Support Team at your earliest convenience so that they ay investigate this and see if a replacement needs to be ordered. Looking forward to hearing from you.
DELIVERY HAS BEEN RECEIVED THANKS. EXCELLENT SERVICE.THE ONLY THAT DOES NOT BURN IT IN A FUTURE TO USE WHY IT IS TOO EXPENSIVE TO SERVE A SERVICE ONLINE IF IT IS SO EXPENSIVE THANKS.
Need to list just "Travelers" as an insurance co. Option.
Shipping info doesn't say how long will non-rush take?
Fast service but it has agency fees: $3.00! Come on people...
The online system is fast and easy to use. I got a notification that my request was being processed and a couple days later i had my tag.
I had to renew my tags quickly, and Etags let me do that easily online. I received my expedited tags in under a week and was able to renew them for two full years. Thanks!
ORDER PROCESS WAS VERY SIMPLE, RECEIVED MY STICKER IN 3 DAYS. The online process was a good experience. I would reccommend using this process to anyone.
Screens were easy enough to place the order. The reason you were not rated a 5 was the tax amount was not entered so as to give me a final total of the bill.
Directions are extremely easy to follow and it can be done in the convenience of your own home where there are no long lines in which to wait. Tags were
Received within a few days.
Great,but somehow I recvd a new license plate instead of just a sticker,I'm presuming i did something wrong,but when you first visit the site,it demands certain info before you can continue,I can't seem to figure out where I went wrong.All good tho,I'm still very satisfied with the site.
Renewal took about 5 min. Total. I received the tag in less than a week. Online is the way to go. So much better than waiting in line at the office.
Easy breezy much better than it used to be. Nice work.
The website does not tell the total price of the tag. If I had known the cost was going to be $75.00 I would never have ordered on line! I feel like I was ripped off and while $75.00 may not seem much to some people it is way to much for a $49.00 tag a widow living on social security!
Hi Lois, thank you for your feedback and we apologize if the process and fees disclosed on our website were unclear to you. We certainly do not want the use of our service to cause you any financial hardship. Please contact our support team for assistance. We look forward to hearing from you.
Do we get a printable registration...
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Avery, thank you for your feedback. Correction, You are the boss. The services we provide are catered to your needs and we look to constantly improve to meet and exceeded your expectations. We really appreciate you taking the time to comment and look forward to serving you in the future. Take Care and Drive Safely.