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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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RICHARD C.
0 reviews
0 helpful votes
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OK...
April 5, 2018

OK...everything worked out great...thank you

Date of experience: April 4, 2018
Alabama
2 reviews
2 helpful votes
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It's very unfair and misleading that you don't inform the consumer of the exorbitant charge for renewing online. $19.95 charge for processing a $36.50 tag is highway robbery. And I was completely unaware until it had been processed and charged. I'm still angry. I can't believe our tag office goes along with this!

Date of experience: April 4, 2018
tylor d.
0 reviews
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This is now the 4th time i have tried to order. My other three orders were cancelled with no explanation and i tried to call customer service multiple times and was kept on hold for so long i had to hang up and send an email ticket in to find out that i had $3 in unpaid tolls. I just dont think it would be that complicated to let me know that when the order is cancelled.

Date of experience: April 4, 2018
Wendy W.
0 reviews
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Fast and easy
April 4, 2018

Fast and easy

Date of experience: April 4, 2018
francis s.
0 reviews
0 helpful votes
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Easy
April 4, 2018

Easy

Date of experience: April 4, 2018
ROBERT F.
0 reviews
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Pretty easy
April 4, 2018

Pretty easy

Date of experience: April 4, 2018
Beatrice C.
0 reviews
0 helpful votes
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Nice & easy
April 4, 2018

Nice & easy

Date of experience: April 4, 2018
Kathryn H.
0 reviews
0 helpful votes
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Great
April 4, 2018

Great

Date of experience: April 4, 2018
Eva J.
0 reviews
0 helpful votes
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Easy process
April 4, 2018

Easy process. Thank you

Date of experience: April 4, 2018
Minnesota
1 review
0 helpful votes
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Wondering how this would have turned out, but navigation on line was easy, timeliness and accuracy was noted here. Would do it again, although I had to pay a little more, it was worth it.

Date of experience: April 4, 2018
Robert C.
0 reviews
0 helpful votes
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I would have appreciated the tax rate prior to payment

Date of experience: April 4, 2018
Florida
1 review
0 helpful votes
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FAST AND EASY
April 5, 2018

IT IS A PRACTICAL, RAPID AND EFFECTIVE WAY TO DO THIS PROCESS, TIME IS SAVED AND RESULT TIMELY AND A JOB WELL DONE.

Date of experience: April 4, 2018
ETAGS I. — eTags Rep
over a year old

Hi Ana, thank you for your feedback. We are happy to provide a service of value to you and look forward to assisting you with your title and registration needs in the future.

Florida
1 review
1 helpful vote
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Over Charge Prices
April 4, 2018

This is a Highway Robbery, forget using this service, they place charges that are completely ridiculous, my tag was suppose to be $49.00 and I end up paying $80.50

Date of experience: April 4, 2018
Florida
1 review
1 helpful vote
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Too expensive
April 5, 2018

You never know the real cost until you check out. By the end of the day, I paid almost double in service fees

Date of experience: April 4, 2018
carol c.
0 reviews
0 helpful votes
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You charge us to useWh67 the internet to pay for our registration! Why if I send it in the mail theres no charge except for postage and it keeps employees a secure job!

Date of experience: April 3, 2018
LLOYD M.
0 reviews
0 helpful votes
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Thanks
April 3, 2018

Thanks

Date of experience: April 3, 2018
CHRISTINE K.
0 reviews
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So easy
April 3, 2018

So easy

Date of experience: April 3, 2018
Alejandra S.
0 reviews
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Quick and easy!
April 3, 2018

Quick and easy! I live out of state and this takes out the hassle. Thank you!

Date of experience: April 3, 2018
Jonathan B.
1 review
0 helpful votes
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I received my sticker in time to put on my car!
Thank you!

Date of experience: April 3, 2018
California
1 review
0 helpful votes
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The service was convenient but the fees were higher than I'd prefer. I received my tags within a couple of days after ordering and accurate updates were sent in the meantime.

Date of experience: April 2, 2018