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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Thank goodness an alternative exists to working with the CA DMV. You have made it possible for people who voted AGAINST the vehicle tax to be able to afford their car tags once again. Thank you for caring enough to enable the little people to survive the burden of California's overtaxation (without representation!).
Cheers and thanks!
Fast and easy good program
I was charged in excess of 30.00 for these tags.It would have been much cheaper to send a check in the mail. I will never use this service again, and I will warn others.
Extremely difficult to work on this website, and I do payments online all the time, so I'm not a novice. Also resent that I have to pay extra to do this online, when I do all the work for you. I could go in the office and tie up an employee to do all the input for free. Instead, I do it all. Makes no sense at all
Quick and efficient
Great
I'm not sure I will use the service again because of the high fees even though I have as happy with the speed of this service.
Very efficient. So far so good!
The process was easy and I received my registration within four business days! I plan on using E-tag again!
Second time I used this service, very happy with the results! Easy service, convenient, and good customer service! Super fast delivery!
It's easier than before to renew on line. Previously, I had to enter the VIN number. I would enter it over and over and double check it and it would not work. Much better now!:)
Easy directions to follow
I only needed a sticker for my plate. They sent me a whole new plate. Cost WAY more than expected and i should have been warned about that before it happened.
Easy process n fast service going to use again hopefully next year I will recommend to family and friends
The process is very easy, but I would like to see the total that is going to be charged to my credit card. I received my tags on Friday; again, I would like to know up front about the charges that were added on for processing, convenience fee, etc. It was almost $30.00; I probably would have cancelled the process and mailed in the paperwork with a check. Thanks.
My experience was great. The system is very easy to navigate.
Lots of extra cost...$85 for one license tag was pretty expensive in $55 for one trailer tag and these are only for one year. This is 2018 we ought to be able to get our cost in line
Everything fine but why is the total different than on my renewal notice.
Im seeing in other reviews that its costing them more to pay through Etags. Why is it always more expensive to do something online? Does it not take less man power to process tags? Im confused !!!
Hi David, thanks for your feedback. We provide a service with benefits that the other online options do not provide which is why we charge an additional fee. Some of those benefits include faster processing, free tag replacements, and premium customer support all of which are costs for which we must budget. We certainly always have our customers in mind and routinely review our pricing models to assure they are fair and competitive. If you have any other questions or need assistance, please do not hesitate to contact our support team directly.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Jam, thank you for your feedback and we are sorry to hear there was confusion regarding receiving a new plate and fees. Florida Statue 320.06(1)(b) requires that license plates be replacement every ten years. Plates are replaced automatically when due at the time of renewal but this does not increase your registration fee. Our service fees are in addition to the registration fee and are disclosed on the website. If you have any other questions or concerns we can address, please do not hesitate to contact our support team directly.