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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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Easy and efficient to complete.
Every thing good
My tag did not renew because your system says its not registered to my car and it is and now its very expired and my car cannot be driven.
This is a Very good service will use again for future reference very convenient and fast was scared but its not a scam
Easy
Very easy to obtain the tags, didn't have to got to motor vehicle and stand in long lines. Using my credit card online made it easy, tracking the tag easy and ability to have opportunity to get tag for two years is a plus for sure.
Exellent
Such a fast quick and easy process. It amazing that now and days you can expedite such processes
Received...a slight bit more costly than some of the other sites. Tag and registration were delivered in a timely manner.
The process took me 15 minutes in the comfort of my own home. It was quick and hassle free. Thank you
Beware-Mail your money in for your dmv renewal unless you want to get hit with over $30 to pay your renewal online. I waited close to due date know I would pay online like I have done in the past. Now CA DMV charges FEES! California dmv knows you have no choice but to pay the the $30 plus fees when your close to deadline. My fees totaled $40. Never again! From now on I will mail my payment in to avoid expensive online fees. Shame on you CA DMV you should state you charge online fees on the billing statement.
This made getting tags so much easier. No waiting in line, don't have to make an appointment. You just answer few question, and within 7 days your tags come. Easy, peasy, Scorseezy!
Will used this services again. Well worth it as it saved a whole lot of time that was use other important business as well.
Seems like I payed double using the service and still took about a week to get to me. Also not processing order on weekends, submitted order Friday, was approved next Tuesday.
Quick, easy, and they came fast.
Easiest tag renewal I have ever experienced. But more expensive than it should have been. Thank you.
Very good
Very helpful. It was very convenient to order online. I didn't like how much extra it cost me, over $30.00 more. I am on a fixed income and that was not what I expected. It doesn't take that much money to mail it. I will probably go to the DMV locally.
Although it is quick and easy, I do not like that they don't tell you how much it costs and once you submit the order, there is no cancellation. I was charged almost double the price and I had no idea until after it was processed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard, we are sorry to hear that we did not meet your expectations. Your satisfaction is important to us. We do process on Saturdays for renewals in all states we service but not on Sundays for all states. We appreciate your feedback and will continue to find ways to improve on all aspects of our service. Please do not hesitate to contact our support team directly should you have any additional questions or concerns.