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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Eduardo L.
0 reviews
0 helpful votes
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EVERYTHING WAS EXCELLENT
April 3, 2018

EVERYTHING WAS EXCELLENT

Date of experience: April 2, 2018
Florida
1 review
0 helpful votes
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Very satisfied
April 3, 2018

Result timely and a job well done... due to the DMV office closing on Nova Road... we never received the automatic renewal and had to move very fast to obtain (2) vehicle renewals prior to expiration.

Date of experience: April 2, 2018
ETAGS I. — eTags Rep
over a year old

Hi Richard, thank you for your feedback. We hope the digital copy of the registration cards were of use to you while you waited for the official copies in the mail. We look forward to serving you in the future should you need an expedited title and registration solution again.

SIXCIA D.
0 reviews
0 helpful votes
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Thank you!
April 2, 2018

Thank you!

Date of experience: April 2, 2018
Florida
1 review
0 helpful votes
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Easy
April 3, 2018

This service was very easy to use and was delivered to me rather quickly. I definitely will be using them for the future.

Date of experience: April 2, 2018
Florida
2 reviews
0 helpful votes
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Timely service
April 3, 2018

Response time was good and service was accurate. A little expensive but was worth it to get a speedy response.

Date of experience: April 2, 2018
Jairo P.
0 reviews
0 helpful votes
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Exelent service aaa pluss
April 2, 2018

Exelent service aaa pluss

Date of experience: April 2, 2018
M V.
0 reviews
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Very handy
April 2, 2018

Very handy. Things went smoothly, but there are several fees I have not encountered before. Are these new regardless of method of payment or some just applicable to this system?

Date of experience: April 1, 2018
Louisiana
1 review
1 helpful vote
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I was happy with the prompt delivery of my product, but I think it was a bit expensive for my budget. Next time I will go to local tax office

Date of experience: April 1, 2018
ETAGS I. — eTags Rep
over a year old

Hi Sam, we are glad to hear the prompt delivery was of value to you. We certainly understand though if our service is not something is not something you would need every year. Instead of going in person, we do recommend searching for a state run website on which you may still be able to complete your renewal online. Take Care and Drive Safely.

Agnes J.
0 reviews
0 helpful votes
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Very easy to use the website and quick to!
April 1, 2018

Very easy to use the website and quick to!

Date of experience: April 1, 2018
Justino A.
0 reviews
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Great!
April 1, 2018

Great!

Date of experience: April 1, 2018
Stacey G.
0 reviews
0 helpful votes
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Thank you
April 1, 2018

Thank you

Date of experience: April 1, 2018
Florida
1 review
1 helpful vote
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Too expensive
April 2, 2018

I had a surprise when I received the charges! I wont use it next time. This year I had to leave earlier, so I couldnt wait.
I could have two years renawal with regular service for the price they charge me for one year! Never again!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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I see no reason to pay this much for renewal unless you are too distracted and order at the last minute - this year I did that, and I was grateful to be "legal" again

Date of experience: March 31, 2018
Rochelle M.
0 reviews
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This was very easy and convenient
March 31, 2018

This was very easy and convenient. But I did not realize that I would have to pay almost double the amount to register my vehicle. I usually send the form back to the tax assessment office with the payment. Although I did get it quicker this way, I am not happy with paying so much more to register my car.

Date of experience: March 31, 2018
Dennis B.
0 reviews
0 helpful votes
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Convenient, Tags arrived on time
March 31, 2018

Convenient, Tags arrived on time.

Date of experience: March 31, 2018
Roger S.
0 reviews
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The addition charges are out of everyones mind having to use e-tags when going to the dmv webb site was very unsettling because of the additional cost. State has more taxes than anyone else on vehicles. To add this additional fee is outragous.

Date of experience: March 31, 2018
JOEL G.
0 reviews
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Very user friendly
March 31, 2018

Very user friendly. THANKS!

Date of experience: March 31, 2018
harold b.
0 reviews
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My insurance company is progressive American insurance. That was not an option on your pull-down list.

Date of experience: March 31, 2018
Patricia O.
0 reviews
0 helpful votes
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Good
March 30, 2018

Good

Date of experience: March 30, 2018
Florida
1 review
0 helpful votes
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I like knowing the detailed charges for my renewal as opposed to the different service I used prior.

Date of experience: March 30, 2018