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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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EVERYTHING WAS EXCELLENT
Result timely and a job well done... due to the DMV office closing on Nova Road... we never received the automatic renewal and had to move very fast to obtain (2) vehicle renewals prior to expiration.
Thank you!
Response time was good and service was accurate. A little expensive but was worth it to get a speedy response.
Exelent service aaa pluss
Very handy. Things went smoothly, but there are several fees I have not encountered before. Are these new regardless of method of payment or some just applicable to this system?
I was happy with the prompt delivery of my product, but I think it was a bit expensive for my budget. Next time I will go to local tax office
Hi Sam, we are glad to hear the prompt delivery was of value to you. We certainly understand though if our service is not something is not something you would need every year. Instead of going in person, we do recommend searching for a state run website on which you may still be able to complete your renewal online. Take Care and Drive Safely.
Very easy to use the website and quick to!
Great!
Thank you
I had a surprise when I received the charges! I wont use it next time. This year I had to leave earlier, so I couldnt wait.
I could have two years renawal with regular service for the price they charge me for one year! Never again!
I see no reason to pay this much for renewal unless you are too distracted and order at the last minute - this year I did that, and I was grateful to be "legal" again
This was very easy and convenient. But I did not realize that I would have to pay almost double the amount to register my vehicle. I usually send the form back to the tax assessment office with the payment. Although I did get it quicker this way, I am not happy with paying so much more to register my car.
Convenient, Tags arrived on time.
The addition charges are out of everyones mind having to use e-tags when going to the dmv webb site was very unsettling because of the additional cost. State has more taxes than anyone else on vehicles. To add this additional fee is outragous.
Very user friendly. THANKS!
My insurance company is progressive American insurance. That was not an option on your pull-down list.
Good
I like knowing the detailed charges for my renewal as opposed to the different service I used prior.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Richard, thank you for your feedback. We hope the digital copy of the registration cards were of use to you while you waited for the official copies in the mail. We look forward to serving you in the future should you need an expedited title and registration solution again.