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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
Follow Teri H.
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Went online very easy and quick.The one thing I don't agree with is a $30.00 extra fee for this service. A bit much.

Date of experience: April 26, 2018
California
1 review
0 helpful votes
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Easy and efficient
April 27, 2018

Easy and quick from the comfort of home. Arrived efficiently and without issue. The access online was user friendly and highly recommended.

Date of experience: April 26, 2018
Florida
1 review
0 helpful votes
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The do what they say and if, just if like me, I made a mistake when ordering, I made the mistake, the problem was resolved with a day. Great follow-up and the ability to speak to a real person. Sexy too... lol

Date of experience: April 26, 2018
Florida
1 review
0 helpful votes
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Tag
April 27, 2018

I was disappointed that it took so long to arrive especially as I paid $6.96 to rush it through but the process was simple enough but delivery time was disappointing

Date of experience: April 26, 2018
ETAGS I. — eTags Rep
over a year old

Hi Claude, sorry to hear that you are unsatisfied with the service. You certainly should have received your tags in a timely manner especially with the RUSH service added. Please contact our support team by phone or email and we will be sure to address this. Looking forward to hearing from you.

California
1 review
0 helpful votes
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Easy
April 27, 2018

I mean, hey, it's a tag renewal. How excited would you get?
Now I am agitated. 100 characters... really?

Date of experience: April 26, 2018
ETAGS I. — eTags Rep
over a year old

Hey Rich, we are right there with you. Not sure why this third party reviews site requires 100 characters and can't agree enough with how NOT exciting DMV stuff is. But somebody's got to bring convenience to antiquated process. We appreciate you doing business with us and hope to serve you again in the future.

California
1 review
0 helpful votes
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Excellent service
April 27, 2018

Excellent service got my regeneration emailed the same day and my tags a week later. Well worth the money

Date of experience: April 26, 2018
California
1 review
0 helpful votes
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Final thoughts...
April 27, 2018

Etags is so convenient. Im military and I live in another state and I didnt have any hassle or nothing. Very simple process and I recommend this to anyone who doesnt want to wait in lines!

Date of experience: April 26, 2018
Florida
2 reviews
21 helpful votes
Follow Arcadio D.
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I could go to the the tax collectors office, and pay 73.00 for renewing my registration, but chose to do it with you, and I was charged 39.00 extra dollars. If I knew this, I would never used your services.

Date of experience: April 26, 2018
ETAGS I. — eTags Rep
over a year old

Hey Arcadio, sorry to hear that you have had an unsatisfactory experience. We can certainly understand if you would prefer to avoid paying the service fees and renew in person. Many of our customers choose to use us becuase they cannot go in person or use the government website. We would appreciate the opportunity to assist you further with your concerns. Please call or email our support team at your earliest convenience.

Illinois
1 review
0 helpful votes
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Easy process
April 27, 2018

Easy fast delivery site was easy to complete the renewal process. Would like to see the tax portion improved to reflect an estimated price

Date of experience: April 26, 2018
Minnesota
1 review
0 helpful votes
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Fast and excellent
April 27, 2018

ETags is extremely fast and easy to use. I have been using the for all of our vehicles,
And for many years.

Date of experience: April 26, 2018
Maryland
1 review
0 helpful votes
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Doing my registration and ordering my tags online was the easiest way to renew. Quick and easy. I received my tags quickly as well. Thank you!

Date of experience: April 26, 2018
CHARLENE S.
0 reviews
0 helpful votes
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It was quick n easy
April 26, 2018

It was quick n easy

Date of experience: April 26, 2018
BERNICE R.
0 reviews
0 helpful votes
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I have not received my decal
April 20, 2018

I have not received my decal

Date of experience: April 20, 2018
California
1 review
0 helpful votes
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Scam
April 17, 2018

Dennis J Wasserman is the owner of the tags Huntington Beach office which is probably not even his office. How to file a small claims court case. Server processor could not find him he gave a phony address. Appears that he is a scam artist hiding from people that he owes money to. Refuses to refund money that he receives blames it on the stage. Well the state is now after him and we'll see what he has to say to them.

Date of experience: April 17, 2018
ETAGS I. — eTags Rep
over a year old

Hi Mike, We apologize for any confusion with the billing. You will only be billed once per tag number. Please email or call us at your earliest convenience or reply here with your tag number or order ID so that we can look into this immediately. Looking forward to hearing from you soon.

JAMES G.
0 reviews
0 helpful votes
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WOW!
April 16, 2018

WOW! That was soooo easy. Renewed my registration in under 5 minutes. I don't need to go to the DMV! Yeah!

Date of experience: April 16, 2018
joseph f.
0 reviews
0 helpful votes
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Fantastic
April 16, 2018

Fantastic

Date of experience: April 16, 2018
Brooke I.
0 reviews
0 helpful votes
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Fast and user-friendly website
April 16, 2018

Fast and user-friendly website.

Date of experience: April 15, 2018
Florida
1 review
0 helpful votes
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Terrible service
April 15, 2018

I havent received my tag I order it supposed to be here you charge it quickly and I havent still receive it and no notice about was going on and why I havent recieve it yet

Date of experience: April 15, 2018
ETAGS I. — eTags Rep
over a year old

Hi Deborah, we apologize that you have yet to receive your tags. Please contact our support team by phone or email and they will be able to look into this to make sure we have the right shipping address on file and order an expedited replacement if needed. Looking forward to hearing from you at your earliest convenience.

Katherine C.
0 reviews
0 helpful votes
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Really good so far
April 15, 2018

Really good so far. You didn't ask for my email address?

Date of experience: April 14, 2018
District of Columbia
1 review
1 helpful vote
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This was such a quick and easy process. I really like the updates that are sent via text. And doing this online, eliminates the hassle of having to go all the way to the main office. However they will get you with these fees surprises. Cheaper to send in through the mail, however easier to do it online. You are going to pay for the convenience for sure.

Date of experience: April 14, 2018