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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Went online very easy and quick.The one thing I don't agree with is a $30.00 extra fee for this service. A bit much.
Easy and quick from the comfort of home. Arrived efficiently and without issue. The access online was user friendly and highly recommended.
The do what they say and if, just if like me, I made a mistake when ordering, I made the mistake, the problem was resolved with a day. Great follow-up and the ability to speak to a real person. Sexy too... lol
I was disappointed that it took so long to arrive especially as I paid $6.96 to rush it through but the process was simple enough but delivery time was disappointing
I mean, hey, it's a tag renewal. How excited would you get?
Now I am agitated. 100 characters... really?
Hey Rich, we are right there with you. Not sure why this third party reviews site requires 100 characters and can't agree enough with how NOT exciting DMV stuff is. But somebody's got to bring convenience to antiquated process. We appreciate you doing business with us and hope to serve you again in the future.
Excellent service got my regeneration emailed the same day and my tags a week later. Well worth the money
Etags is so convenient. Im military and I live in another state and I didnt have any hassle or nothing. Very simple process and I recommend this to anyone who doesnt want to wait in lines!
I could go to the the tax collectors office, and pay 73.00 for renewing my registration, but chose to do it with you, and I was charged 39.00 extra dollars. If I knew this, I would never used your services.
Hey Arcadio, sorry to hear that you have had an unsatisfactory experience. We can certainly understand if you would prefer to avoid paying the service fees and renew in person. Many of our customers choose to use us becuase they cannot go in person or use the government website. We would appreciate the opportunity to assist you further with your concerns. Please call or email our support team at your earliest convenience.
Easy fast delivery site was easy to complete the renewal process. Would like to see the tax portion improved to reflect an estimated price
ETags is extremely fast and easy to use. I have been using the for all of our vehicles,
And for many years.
Doing my registration and ordering my tags online was the easiest way to renew. Quick and easy. I received my tags quickly as well. Thank you!
It was quick n easy
I have not received my decal
Dennis J Wasserman is the owner of the tags Huntington Beach office which is probably not even his office. How to file a small claims court case. Server processor could not find him he gave a phony address. Appears that he is a scam artist hiding from people that he owes money to. Refuses to refund money that he receives blames it on the stage. Well the state is now after him and we'll see what he has to say to them.
Hi Mike, We apologize for any confusion with the billing. You will only be billed once per tag number. Please email or call us at your earliest convenience or reply here with your tag number or order ID so that we can look into this immediately. Looking forward to hearing from you soon.
WOW! That was soooo easy. Renewed my registration in under 5 minutes. I don't need to go to the DMV! Yeah!
Fantastic
Fast and user-friendly website.
I havent received my tag I order it supposed to be here you charge it quickly and I havent still receive it and no notice about was going on and why I havent recieve it yet
Hi Deborah, we apologize that you have yet to receive your tags. Please contact our support team by phone or email and they will be able to look into this to make sure we have the right shipping address on file and order an expedited replacement if needed. Looking forward to hearing from you at your earliest convenience.
Really good so far. You didn't ask for my email address?
This was such a quick and easy process. I really like the updates that are sent via text. And doing this online, eliminates the hassle of having to go all the way to the main office. However they will get you with these fees surprises. Cheaper to send in through the mail, however easier to do it online. You are going to pay for the convenience for sure.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Claude, sorry to hear that you are unsatisfied with the service. You certainly should have received your tags in a timely manner especially with the RUSH service added. Please contact our support team by phone or email and we will be sure to address this. Looking forward to hearing from you.